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Symptoms

The Service Bus (SB-Messaging) adapter receive port might sometimes not recover from temporary receive failures that are caused by poor network conditions or a loss of connectivity with Azure Service Bus. In these situations, the host instance has to be restarted to start receiving messages again. Additionally, you receive the following error message:

Message: A timeout has occurred during the operation. For more information please see https://aka.ms/ServiceBusExceptions.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Resolution

This problem is fixed in the following cumulative update for BizTalk Server:

Cumulative Update 5 for BizTalk Server 2020

References

For information about the service packs and cumulative update list for BizTalk Server, see the following article in the Microsoft Knowledge Base:

2555976 Service pack and cumulative update list for BizTalk Server

For more information about BizTalk Server hotfixes, see the following article in the Microsoft Knowledge Base:

2003907 Information about BizTalk hotfixes and Cumulative Update support

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