Note: The Internet Explorer 11 desktop application will be retired and go out of support on June 15, 2022 (for a list of what's in scope, see the FAQ). The same IE11 apps and sites you use today can open in Microsoft Edge with Internet Explorer mode. Learn more here.

Symptoms

This issue occurs in the following scenario:

  • The User Account Control (UAC) setting is disabled.

  • The account is a non-administrator account that has certain group membership or the User Account Control: Run all administrators in Admin Approval Mode setting is disabled.

Resolution

Update information

To resolve this problem, install the most recent cumulative security update for Internet Explorer. To do this, go to Microsoft Update.

For technical information about the most recent cumulative security update for Internet Explorer, go to the following Microsoft website:

http://www.microsoft.com/technet/security/current.aspxNote This update was first included in security update 2976627.

For more information about security update 2976627, click the following article number to view the article in the Microsoft Knowledge Base:

2976627 MS14-051: Cumulative security update for Internet Explorer: August 12, 2014

More Information

After you install the most recent cumulative security update for Internet Explorer, you have to enable the UAC settings and change the account type to resolve this problem.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References

See the terminology that Microsoft uses to describe software updates.

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