Long silence when you dial into a meeting in Lync Server 2013 that has name recording disabled

Symptoms

Assume that Microsoft Lync server 2013 File Share server is experiencing high latency. In this situation, when you dial into a conference, you experience long periods of silence. This is caused by the latency on file I/O operations to the file server.

Additionally, after you turn off name recording by running the Set-CsDialInConferencingConfiguration -EnableNameRecording $false cmdlet in this situation, you continue to experience the same issue.

Cause

This issue occurs because the Lync Conference Attendant Application (CAA) process doesn't end all file share I/O requests to the file share server when name recording is disabled.

Resolution

To fix this issue, install the August 2016 cumulative update 5.0.8308.965 for Lync Server 2013, Conferencing Attendant.

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