Symptoms

This issue occurs to the accounts that are migrated from an on-premises deployment to Microsoft Lync Online.

To fix this issue, install the July 5, 2016, update (KB3115261) for Lync 2013 (Skype for Business).
Note Lync 2013 was upgraded to Skype for Business in April 2015.

Need more help?

Expand your skills
Explore Training
Get new features first
Join Microsoft Insiders

Was this information helpful?

What affected your experience?

Any additional feedback? (Optional)

Thank you for your feedback!

×