Symptoms

If you do not update Microsoft Azure Recovery Services Agent to version 2.0.8715.0 or a later version, you may encounter one of the following issues:

  • Backups that use the Azure Backup service may fail.

  • Replications to Azure by using the Azure Site Recovery service may fail.

Cause

This issue occurs because of Azure storage API changes.

Resolution

The issue is resolved in Microsoft Azure Recovery Services Agent version 2.0.8715.0 or a later version.

The version 2.0.8715.0 can be obtained from the Microsoft Download Center:
Download Download the package now.

Note The Microsoft Azure Recovery Services Agent version 2.0.8715.0 contains the mandatory fixes to enable seamless communication with the storage APIs.

Update information

Restart information

You may have to restart the computer after you apply the update.

Replacement information

This update replaces the previously released update 3033794. See more information about Azure Backup supports offline disk shipment and increases the number of backup copies and retention policies in Windows.

Version information

This Microsoft Azure Recovery Services Agent update version is 2.0.8715.0.

Status

Microsoft has confirmed that this is an update in the Microsoft products that are listed in the "Applies to" section.

References

See the terminology that Microsoft uses to describe software updates.

Need more help?

Expand your skills

EXPLORE TRAINING >

Get new features first

JOIN MICROSOFT INSIDERS >

Was this information helpful?

What affected your experience?

Thank you for your feedback!

×