This article describes update KB3114514 for Microsoft Office 2016, which was released on March 8, 2016. This update has a prerequisite.

Be aware that the update on the Microsoft Download Center applies to the Microsoft Installer (.msi)-based edition of Office 2016. It doesn't apply to the Office 2016 Click-to-Run editions, such as Microsoft Office 365 Home. (How to determine?)

Improvements and fixes

Fixes the following issue:

When you open a document that has high-resolution pictures embedded in an Office 2016 application, it uses more memory than it is opened in an Office 2013 application, and the Office 2016 application may crash.

Note To fix this issue, please also follow the instructions in the Registry information section to change the registry.

How to download and install the update

Microsoft Update

Use Microsoft Update to automatically download and install the update.

Download Center

This update is also available for manual download and installation from the Microsoft Download Center.

If you're not sure what platform (32-bit or 64-bit) you're running, see Am I running 32-bit or 64-bit Office? Additionally, see more information about how to download Microsoft support files.

Microsoft scanned this file for viruses by using the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to it.

Update information

Registry informationImportant
Follow the steps in this section carefully. Serious problems might occur if you change the registry incorrectly. Before you change it, back up the registry for restoration in case problems occur.

After you install this update, follow these steps:

  1. Exit all Microsoft Office applications.

  2. Start Registry Editor:

    • In Windows 10, go to Start, enter regedit in the Search Windows box, and then select regedit.exe in the search results.

    • In Windows 8 or Windows 8.1, if you're using a mouse, move it to the upper-right corner, go to Search, enter regedit in the search text box, and then select regedit.exe in the search results.

    • In Windows 7, go to Start, enter regedit in the Search programs and files text box, and then select regedit.exe in the search results.

  3. Locate and then select the following registry entry:

    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Gfx

  4. On the Edit menu, point to New, and then select DWORD Value.

  5. Enter DisableResourcePooling, and then press the Enter key.

  6. In the Details pane, press and hold (or right-click) DisableResourcePooling, and then select Modify.

  7. In the Value data box, enter 1, and then select OK.

  8. Exit Registry Editor.

Restart informationYou may have to restart the computer after you install this update.

PrerequisiteTo apply this update, you must have Microsoft Office 2016 installed.

More Information

To determine whether your Office installation is Click-to-Run or MSI-based, follow these steps:

  1. Start an Office 2016 application.

  2. On the File menu, select Account.

  3. For Office 2016 Click-to-Run installations, an Update Options item is displayed. For MSI-based installations, the Update Options item isn't displayed.

Office 2016 Click-to-Run installation

MSI-based Office 2016

The screenshot for Word click to run

The screenshot for Word MSI

Windows 10

  1. Go to Start, enter View Installed Updates in the Search Windows box, and then press Enter.

  2. In the list of updates, locate and select KB3114514, and then select Uninstall.

Windows 8 and Windows 8.1

  1. Swipe in from the right edge of the screen, and then select Search. If you're using a mouse, point to the lower-right corner of the screen, and then select Search.

  2. Enter windows update, select Windows Update, and then select Installed Updates.

  3. In the list of updates, locate and select KB3114514, and then select Uninstall.

Windows 7

  1. Go to Start, enter Run, and then select Run.

  2. Enter Appwiz.cpl, and then select OK.

  3. Select View installed updates.

  4. In the list of updates, locate and select KB3114514, and then select Uninstall.


References

Learn about the standard terminology that's used to describe Microsoft software updates. The Office System TechCenter contains the latest administrative updates and strategic deployment resources for all versions of Office.

File Information

The global version of this update has the file attributes (or later file attributes) that are listed in the following table.

oart-x-none.msp file information

File identifier

File name

File version

File size

Date

Time

Igx.dll

Igx.dll

16.0.4339.1000

9,745,080

10-Feb-2016

13:15

Oart.dll

Oart.dll

16.0.4345.1000

12,514,512

10-Feb-2016

13:15

Oartodf.dll

Oartodf.dll

16.0.4339.1000

1,834,720

10-Feb-2016

13:15


oart-x-none.msp file information

File identifier

File name

File version

File size

Date

Time

Igx.dll

Igx.dll

16.0.4339.1000

11,261,624

10-Feb-2016

13:17

Oart.dll

Oart.dll

16.0.4345.1000

18,248,912

10-Feb-2016

13:17

Oartodf.dll

Oartodf.dll

16.0.4339.1000

3,311,328

10-Feb-2016

13:17


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