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Update Rollup 3 for Microsoft Dynamics CRM 2013 is available. This article describes the hotfixes and updates that are included in this update rollup.

This rollup will be available for all languages that are supported by Microsoft Dynamics CRM 2013.

Important notes

  • If Update Rollup 3 is applied, we recommend that you wait until Update Rollup 1 for Microsoft Dynamics CRM 2013 Service Pack 1 (SP1) is available before you upgrade to the Service Pack 1 release stream. This is because Update Rollup 3 may contain fixes that are not included in Microsoft Dynamics CRM 2013 SP1. The required upgrade path from CRM 2013 with Update Rollup 3 is to first applying Service Pack 1 and then apply Update Rollup 1 for Service Pack 1

  • Microsoft Dynamics CRM 2013 Update Rollup 3 includes compatibility for the Microsoft Dynamics CRM web application clients running Internet Explorer 11 and Windows 8.1 Update for x64-based Systems (KB2919355)

Microsoft Dynamics CRM Update Rollup 3 does not include an update for Microsoft Dynamics CRM for Outlook. The following versions of CRM for Outlook are compatible with Microsoft Dynamics CRM Online and Microsoft Dynamics CRM 2013 Server Update Rollup 3.

CRM for Outlook 2013 SP1

CRM for Outlook 2013 Update Rollup 2

CRM for Outlook 2013 Update Rollup 1

CRM for Outlook 2013 RTM

CRM for Outlook 2011 Update Rollup 12 or later update rollup *

CRM for Outlook 2011 update rollup*Online only. "Go offline" capability not available.

Note To maintain parity between the application components of Microsoft Dynamics CRM 2013, this update rollup includes packages for Microsoft Dynamics CRM Server, Microsoft Dynamics CRM Language Packs, Microsoft Dynamics CRM Email Router, and Microsoft Dynamics CRM Reporting Extensions.

More Information

Build number and file names for this update rollup

Rollup package

Build number

File name (32-bit editions)

File name (64-bit editions)

Microsoft Dynamics CRM 2013 Server


Not applicable


Microsoft Dynamics CRM 2013 E-mail Router




Microsoft Dynamics CRM 2013 Language Pack




Microsoft Dynamics CRM 2013 Reporting Extensions


Not applicable


Update rollup information

Update Rollup 3 for Microsoft Dynamics CRM 2013 is available for on-premises customers.

The following file is available for download from the Microsoft Download Center:

Download Microsoft Dynamics CRM 2013 Update Rollup 3For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to obtain Microsoft support files from online services Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Windows Update installationUse Windows Update to automatically install Update Rollup 3 for Microsoft Dynamics CRM 2013. This update rollup will be available on Windows Updates in Q3 of calendar year 2014.

You can configure Windows to automatically install recommended updates. This setting addresses noncritical problems and helps improve your computing experience. Optional updates are not downloaded or installed automatically when you use this setting.

To learn more about the settings for installing Windows updates, go to the following Microsoft websites:

Turn automatic updating on or off

Change how Windows installs or notifies you about updates

Windows Update installationTo install Update Rollup 3 for Microsoft Dynamics CRM 2013 by using Windows Update, follow these steps:

  1. Click Start, and then type Update in the Start Search box.

  2. In the list of results, click Windows Update.

  3. In the navigation pane, click Check for updates, and then wait while Windows checks for the latest updates for your computer.

  4. If you receive a message that states that important updates are available or that prompts you to review important updates, select the check boxes for any updates that you want to install, and then click OK.

    Note Click any update for more information.

  5. Click Install updates.

  6. Read and accept the license terms, and then click Finish (if the update requires this action). If you are prompted to enter an administrator password, type the password. Confirm that you accept the terms if you are prompted to do this.

Manual installationTo manually install Update Rollup 3 for Microsoft Dynamics CRM 2013, follow these steps.

  1. Go to the following Microsoft Update Catalog website:

    Microsoft Update Catalog

  2. In the Search box, type 2930480, and then click Search.

  3. Click Add to add the update to the basket.

  4. Click Download.

  5. Click Browse, specify the folder to which you want to download the update, and then click OK.

  6. Click Continue, and then click I Accept to accept the Microsoft Software License Terms.

  7. When the update is downloaded to the location that you specified, click Close.

For more information about the Microsoft Update Catalog, click the following article number to view the article in the Microsoft Knowledge Base:

323166 How to download updates that include drivers and hotfixes from the Windows Update Catalog

Additional installation information

  • After you install this update rollup, you should exit any existing Microsoft Dynamics CRM sessions and then start a new Microsoft Dynamics CRM session.

  • When you deprovision a language pack, the language settings of all Microsoft Dynamics CRM users who are using that language will revert to the default language settings. The reprovisioning process does not update the language settings of users. Therefore, users must reset their language settings in the personal options section when they log on to Microsoft Dynamics CRM 2013.

Restart requirementIf you are prompted to restart the computer, you must do this after you apply the update rollup.

Removal informationYou can uninstall Update Rollup 3 from a server that is running Microsoft Dynamics CRM 2013. However, make sure that you back up your databases before you uninstall Update Rollup 3. For more information, go to the following Microsoft Developer Network (MSDN) websites:

Create a full database backup (SQL Server)

Back Up and Restore of System Databases (SQL Server)

  • Unresolved email sender is not displayed correctly on Email form

  • Users attempting to add multiple records to a N:N relationship in Microsoft Dynamics CRM 2013 will experience the following error dialog even though the associations are completed: Duplicate Record: A record with these values already exists. A duplicate record cannot be created. Select one or more unique values and try again.

  • Users attempting to insert an email template with an attachment into an email in Microsoft Dynamics CRM 2013 get a dialog “This template contains attachments. If you want attachments as a part of your email, click Cancel. Save the email, and then re-apply the template. To continue without the attachments, click OK.” Even if the email has been saved previously.

  • Users of Microsoft Dynamics CRM 2013 are not able to create a parental relationship between two custom entities if the related entity has an attribute with the Image data type

  • Duplicate records are created if Save or Save and Close is pressed multiple times

  • Mobile app fails to configure due to metadata inconsistency in CRM views

  • Script error occurs when selecting a party type field in a Business Rule action

  • Users of the Microsoft Dynamics CRM 2013 Client for Outlook are prompted to enter credentials when downloading attachments

  • 'Add Existing Competitor' button does not work as expected when you add the Out Of Box Competitor N:N relationship to the Opportunity form navigation

  • JavaScript methods will not trigger when a business required field is changed to be blank

  • Custom plugin Exception is not thrown in UI as expected

  • In Microsoft Dynamics CRM 2013, users are unable to set a Matching Connection Role to the same Connection Role

  • When trying to query using OData endpoint, a 500 internal server error occurs in CRM 2013

  • When you are using CRM 2013 and not using IFD or claims based authentication, the link created by the Yammer integration will not be correct for path based URLs

  • Add New button is missing from lookup forms in the IPad application for Dynamics CRM

  • When you call the setLabel function to change the label of a control and that control is marked as required, the required asterisk is removed. This also occurs if the control is marked as recommended and the label is changed with the setLabel function. If you set the requirement level on a field after changing the label, the asterisk is shown before the label instead of after.

  • When creating a Quick Create Form in Microsoft Dynamics CRM 2013 using the Form Editor, the security roles of System Customizer and System Administrator are being applied to the form preventing users without those roles from accessing the forms and in some cases, they are unable to access CRM when there is no fallback form for the user to use.

  • Updating an activity using Real-time workflow to update the owner causes an error: “There should be only one owner party for an activity”

  • If an entity that has the Social Pane on the form has its Post Configuration disabled in Microsoft Dynamics CRM 2013 and have set the control to default to the Notes tab in the Form Editor, the control will default to the Activities tab.

  • When a customer requests a POC of their CRM Online database in order to test their customizations prior to their CRM Online upgrade to 2013 they are not able to import the database into CRM 2013 on premise. The import fails with an error stating that some solution components could not be removed. This occurs if the customer had opted into the Fall 2013 update to CRM Online.

  • When attempting to load activities on the Social Pane in Microsoft Dynamics CRM 2013 that have large amounts of text in the description, users encounter the following error: “Error during serialization or deserialization using the JSON JavaScriptSerializer. The length of the string exceeds the value set on the maxJsonLength property.”

  • When you use the Forward mailbox option and server side synchronization for incoming email, the incoming emails to be delivered into CRM from the Forward mailbox will be delivered no matter what the preferences are for the user and queue parties. If an email contains a TO party that is a user and that user only accepts emails in reply to CRM emails, they will get all emails no matter if it is not a reply to CRM email.

  • When you click the note content of an existing note in the social pane of a CRM form, and then without changing anything on the note you click anywhere else on the form, the note will be modified. However nothing changed.

  • Missing translation labels on exported translation files after merging Entity forms from Dynamics CRM 2011 to Dynamics CRM 2013 Forms.

  • Typing ALT (AltGR) +E to enter a € symbol causes the page to refresh

  • SDK- preventDefault is not working to stop deactivation from Account record

  • Spaces used in a Grid URL cause the URL to add additional http:// to the beginning of the URL and renders as http://http://

  • If you open a record from a subgrid and click Next from the record, it will freeze and then show a script error: Mode: JscriptSource: "src\Application\web\ScriptSharp\_Common\Scripts\Global\Menu\Dialog.cs"

  • User Lookup View in Japanese language CRM does have Full Name column unlike English language of CRM 2013

  • If the setVisible Client API for Microsoft Dynamics CRM 2013 SDK is used on the form to hide a section or tab, any validation errors on the form will fail to clear even if the values are valid for the given attribute.

  • Added organization enhancements to control potential data interception scenarios within specific incoming email conditions within an intranet deployment

  • In CRM 2013, there was a change to allow users who have Impersonation (actonbehalf) privileges to activate and deactivate the workflows. This also allows users with the appropriate permissions to activate and deactivate workflow owned by other users in the UI. When you do this, it creates a new line in the WorkflowBase making the user that published this workflow the owner. If the workflow is set to the scope of a User, this workflow will only fire for the ModifiedBy user (the user that published this.)

  • When entering a note description in Microsoft Dynamics CRM 2013 containing numeric characters such as "Lunch @ 2" or "1234567899" may not render correctly

  • When using server side sync and configuring the user’s mailbox for email sync, embedded images within emails are not displayed when using the web client to view the tracked email

  • The "like" feature from the Activity Feeds Posts wall is incorrectly translated in Portuguese-Brazil. It is "Como", instead of "Gostar". If the user clicks "Como", it turns into "Gostar (desfazer)".

  • Convert phone call does not open new Opportunity record when requested

  • You use the 2011 Outlook Client with UR15, UR16, or UR11CU, but have CRM Server version 2013. Clicking Advanced Find from Dashboards or any sitemap area other than views will generate a Permission Denied/Access Denied Script error

  • User images are not loaded within CRM 2013 if the Display Name and Unique Name of the Organization are not exactly the same

  • “Currency not set” error occurs when overriding the price and adding new Opportunity products

  • Cannot delete Audit Partitions in CRM 2013

  • SQL CE CommitMode.Deferred transactions do not always commit, causing duplicated tracking tokens

  • CRM reports embedded in IFRAME objects (on forms / dashboards /etc...) no longer display correctly when using Internet Explorer 9 or Internet Explorer 10

  • Mobile app fails to configure due to metadata inconsistency in views

  • "Products in Parent Price List" saved query is using a 'like' operator for OpportunityId filter, which is causing performance issues. It should be using an 'eq' operator instead.

  • Using a Silverlight web resource grid formatted as "Use available area (Stretch to Fit)" no longer sizes the grid Height properly

  • The Business Process Error dialog that contains the debug file is not displayed when a profiled plugin is executed on a grid refresh. An unhandled exception occurs instead.

  • Cannot upgrade solutions with custom activity entities after upgrading from CRM 2011 to CRM 2013

  • Documents view does not work with managed metadata columns

  • When enabling filtering on a view, if the user's screen cannot display all the columns on the page simultaneously, the filtering button covers the drop-down on the last column

  • Users in Microsoft Dynamics CRM 2013 receive "An error has occurred. Please return to the home page and try again." error dialogs when deleting more than one product at a time from an Opportunity, Sales Order, Quote, or Invoice record.

  • Options sets with no label disappear when trying to change its value

  • Link-entity filter criteria is not shown in UI when a link-entity column is added first

  • Exporting Application ribbon contains duplicate values in XML

  • Unable to save postfix setting of Fiscal Year Setting

  • Aligning the label to center does not work on new forms in CRM 2013

  • Email attachments are not being deleted from the dbo.Attachment table when their parent record is deleted

  • SSL Offloading does not work when CRM is not using Claims/IFD authentication

  • OverriddenCreatedOn* attribute is missing from V3 Custom Entities

  • When you click to create a folder for a record, the SharePoint page is shown instead of the list part grid page

  • Conditional formatting breaks page navigation in view within CRM for Outlook client

  • When you select an email that is tracked in CRM, and you have the reading pane viewable for emails, Outlook may hang or become unresponsive. Once Outlook returns controls and becomes responsive you notice that the Track in CRM form region for the tracked in CRM email contains a large number of parties on the TO, CC, or BCC.

  • When you have more subjects in the subject tree than can be viewed without a scrollbar, the scrollbar is not shown in IE or FireFox. The scrollbar is shown correctly in chrome.

  • When you attempt to view html web resources in the CRM web or Outlook client application by opening them from the ribbon, the web resources that are shown are old versions. This occurs even after you have published changes to the web resources. If you clear temporary internet files the web resources are shown correctly

  • When you create a process step using create, update, or send email step and you put in the body of the email more than 65K characters and then publish and execute, the process the step will fail- 65K characters can occur due a very long text string or highly stylized HTML content. For example creating HTML content in word and then copying and pasting the HTML content into the content editable email activity body for the create/update/send email step inside the CRM Workflow Designer.

  • A 404 error is seen when accessing organization. This occurs after deleting thousands of managed optionset values through the SDK or UI without replacing those deleted optionset values with new values.

  • Appointments and Service appointments are automatically shared with all principals/users

  • Dashboard Tab ordering is incorrect

  • Searching for a contact in the address book fails raising this error: "The Contacts folder associated with this address list could not be opened; it may have been moved or deleted, or you do not have permissions. For information on how to remove this folder from the Outlook Address Book, see Microsoft Outlook Help"

  • Outlook displays error if clicking CRM folders before the loading of CRM toolbar

  • Cannot renew\copy a Contract when Contract Line item dates are greater than the Contract

  • Custom Plugins registered against the RetrieveMultiple message and specifying "none" as the Primary Entity will fail with a SerializationException due to an unknown Type originating from the plugins that are part of the ActivityFeeds solution.

  • Some fields lose data on save and synchronization when focus is not moved from the field when using the CRM Outlook client

  • "SQL Server error" on Campaign Activity quick find search if including "channeltypecode"

  • Sporadically e-mail sent from Outlook router is sent with winmail.dat attachment

  • Re-tracking contacts in child contact folder results in duplicate contacts after synchronization

  • Silverlight controls fail to be resized when the user resizes the form making it difficult to access some portions of the Silverlight resource

  • You can access System Settings no matter the security role assigned

  • Users from 1 business unit are able to see records of other business units when entity records between business units are merged and the records are owned by the default teams for the associated business units.

  • Summary Filter is not shown when using N:N relationship criteria

  • Export to Excel in Outlook fails with long relationship/entity/field names

  • Mail Merge fails for Office 2013 CRM for Outlook clients when using Cached Mode

  • Currency symbol keeps as the base currency symbol in activities created by a Dialog

  • If the chart pane is enabled on any view for an entity in the Outlook client, and if the user utilizes the "Email a Link" feature and selects the current view, the URL that is generated and then copied to a blank e-mail will contain invalid parameters. Clicking on this link then generates a CRM platform error, which indicates that invalid parameters were passed to the request

  • When you attempt to use a service account to impersonate users in Exchange to poll for email to be delivered into CRM using the email router, and that service account does not have a mailbox, the CRM email router will not be able to proceed either with check access or during normal execution.

  • When JavaScript references a lookup via the Microsoft Dynamics CRM SDK and tries to access the EntityType property to see the record type, users with the Read Only license access will receive Undefined, instead of the proper entity name.

  • Workflow fails with "The deserializer has no knowledge of any type that maps to this name"

  • With a Decimal Number field with Precision parameter greater than 6, a number beginning with 0.000000 errors on Orders. "Error. An error has occurred".

  • There is an error in XML document (1, 1181) when validating MAPI properties through Exchange Web Services

  • When you use the CRM web client or CRM client for Outlook, you notice memory increasing when you use the SharePoint List Web Part for CRM

  • Notes in the Outlook preview section are sorted by modified date instead of created date

  • Users cannot print the whole grid page with Internet Explorer 10

  • When users change the field 'Start Time' (or any other date field) to third Sunday of October, for any year, in the Brasilia time zone, the field is changed to 1/1/1970.

  • Users receive ‘not read’ receipts if <DeleteEmails> is true in the Email Router

  • When running an SSRS report and using certain specific locales in personal options in CRM, the report does not contain the correct format as the correct language is not selected based upon the current users locale.

  • When you use Internet Explorer 10 and you attempt to view an email activity using the CRM email activity form, the body of the email is not fully shown. This occurs when the email that was viewed was promoted into CRM either by the Outlook client or Email router and the email body was well formed HTML.

  • When synchronizing service appointments in Microsoft Dynamics CRM for Outlook to CRM, the activity parties on the appointments are being rescheduled even though they may not have changed. This can potentially cause workflows or plugins to be invoked unnecessarily on the server producing inconsistent results.

  • Unable to view Personal E-mail Templates with EnableRetrieveMultipleOptimization = 2

  • You cannot import a solution which contains an out of the box chart where that out of the box chart has been deleted in the destination system

  • Changing the resource on a service activity creates temporary duplicates

  • Service activity tooltip/color not updated for change in status reason

  • Deployment Manager not opening after making the failover to the mirror SQL server

  • Cannot use print preview for draft replied emails with images

  • CRM for Outlook offline reports do not show the parameter pane

  • Unable to configure CRM for Outlook client when TurnOffFetchThrottling is enabled

  • When an error is raised when submitting the merge dialog form, and upon a second attempt to merge the data you change the selection of fields on the dialog, those changes are not submitted to the platform. The initial set of fields are used instead of updated.

  • When the Deployment Profile is set to Local System on the Email Router and you restart the service, the router hangs and will not send messages. When you enable verbose logging, you see that it does not continue checking settings. Also, the Email Router Configuration Wizard window either hangs or takes a really long time to open

  • prvWriteSdkMessageProcessingStep privilege is required to enable some workflows

  • Tracked email not promoted if opened in inspector view from Sent Items

  • Voice mail messages are being rejected by the email router with the error below. These emails were tracked fine when the mailboxes were on Exchange 2007. However the issue started occurring post migrating the mailboxes to Exchange 2013. Issue is only with the emails that come as part of voice mail messages, rest of the emails will be tracked fine. Instance validation error: 'OneOff' is not a valid value for MailboxTypeType

  • Recurring Appointment "Data Propagation" does not list the Custom attributes

  • Filter in views does not work when Option Set field values containing entries with '&' character

  • Data from related entities missing when exporting to Excel from the CRM for Outlook Client

  • The process of assigning records from one user to another user and changing business units via the SetBusinessSystemUserRequest takes a long time to execute if the original owner owns a large number of records, for example 50K contacts. This process can also cause the tempdb log to increase in size and cause problems if you run out of disk space for tempdb.

  • Any modification to Duplicate Detection Email Template causes it to become corrupt

  • IME Settings for "Multiple lines of text” fields are not respected

  • CRM client for Outlook - getting error message when accessing CRM fields: "An error has occurred"

  • Save & New when editing existing Connection does not populate Connected From

  • When you copy and paste a tracked recurring appointment in the CRM client for Outlook, the copied recurring appointment will become untracked in CRM, however a duplicate will be synchronized to Outlook upon each manual or background synchronization. This occurs when the source recurring appointment contains an instance of the recurrence which has been modified or deleted and it is outside of the current effective range. For example an instance of the recurring appointment was canceled many months ago.

  • SharePoint folder structure is based on CRM entity Contract

  • When opening and closing forms in Microsoft Dynamics CRM Client for Outlook, users may notice the memory of the WebFormsHost processes climb over time until the application reports it is low on memory.

  • When using Outlook 2007 with the option 'Send immediately when connected' unchecked and composing a new mail, it first goes to the Outbox. When the CRM add-in is enabled and if we open the e-mail when it is in Outbox just to edit something, or simply to see the content and when we click on Send/Receive after that, the mail does not go out.

  • Print Preview on records does not display correctly. The footer overlaps the last tab with content.

  • Outlook crashes when you have ShortTel Communicator and CRM client for Outlook installed

  • Mailmerge fields do not appear in word, template field definition not applied after template selection

  • When you type text and separate each value you want to resolve by a semi colon in a partylist field, only the first entry you type will persist after the auto resolve completes if each entry would resolve to more than 1 value.

  • Create/Read Order/Opportunity should not need extra prvReadOrganization privilege

  • The first tab on the form becomes visible and unexpectedly overrides customizations

  • Invalid XML when creating a campaign with special characters in view criteria

  • Consider the scenario where you are creating an e-mail template. During the process copy part of a rich text or HTML formatted document and paste it into the subject line. The template creation appears to have a normal subject however the resulting e-mails from the template contain style tags.

  • Exporting solution does not contain relationship information if changed

  • Shared activities do not show in Outlook offline mode

  • Entity records containing textarea attributes such as Notes on the Reading Pane in the Microsoft Dynamics CRM Client for Outlook may cause the client to become unresponsive.

  • Calendar panel displays incorrectly on condition control of workflow using Internet Explorer 10

  • Same Ribbon Display Rule in multiple solutions cause extremely slow form load

  • Wait Until conditions are not triggered if watched attribute contains NULL value

  • Script error occurs after creating Custom dashboard for Articles on CRM for Outlook client

  • Outlook client fails to load or crashes when client OrgDBOrgSettings are set

  • Changes made to the personal view query is not updating in Outlook client

  • Mail Merge Ribbon button on Entity Record Add tab does not work

  • Form does not close when Custom Activity is Marked as Complete

  • Dynamics CRM users are unable to add more than one Document Location when the document location is based on an entity centric structure, such as: Account/<accountname>/opportunity/<opportunityname>

  • Add new button on custom entity form for activity subgrid does not add the new activity once it is saved

  • Forms lose focus when using lookup field in CRM for Outlook

  • Encountering an unexpected error on clicking the related entity created for 1-To-N relationship customized Queue

  • Quick Find fails with "Invalid Argument" when whole number fields are added as find columns

  • SharePoint 2010 Integration won't work if Windows6.1-KB2894844-x64 is installed

  • File attachments for emails get contentId appended to them. If file name is mywordfile.doc, then the file attachment in CRM will show {cid:somecontentid@somedomain}mywordfile.doc

  • When going online in CRM for Outlook, the view duplicates window for the record appears, but the value for lookup and optionset attributes will not be shown in offline record grid

  • Applying CRM updates causes error: SqlException: Invalid column name 'IsMapiPrivate'

  • Custom Icon not showing and web requests fails with 500 error in CRM for Outlook client

  • When report is exported to Excel file, the columns of type 'Decimal Number' are rounded off to an integer and displayed

  • When processing async operation jobs, the CrmAsyncService crashes unexpectedly. The event viewer shows that there was a problem deserializing some data to process a job

  • Recurring appointment fails to track with exceptions outside EffectiveRange

  • When you create service activities and you sync those activities to your Outlook Exchange Mailbox, and you have devices like an iPhone or Windows Phone you will see UNKNOWN:UNKNOWN on the activity parties or invitees on those devices when viewing those service activities. This can lead to invitees getting removed from the service activity or becoming duplicated in CRM.

  • SDK OrganizationServiceContext fails to update a related record while in a create transaction

  • Running a Report shows error: [ArgumentException: Cannot load resource that matches "ReportViewer_Message_RenderInQuirksMode" identifier. Parameter name: name]

  • Extra criteria is shown in User Interface after adding custom criteria to a view

  • Audit setting is disabled when changing cascading behavior

  • When selecting any entity in the document settings, the corresponding folder is not getting created in the Sharepoint location for an Opportunity record

  • When a User does not have permission on a folder created by Dynamics CRM record, the user is redirected to the Parent SharePoint folder and he is able to see all folders that belongs to other Dynamics CRM entities on the SharePoint List Component when access should be denied

  • The AddCustomView method from SDK does not work on a multi-entity lookup as expected

  • Organization Import takes considerable time to get to user Mapping Table with a database with over 100K CRM users

  • CRM for Outlook Quick Find does not work correctly for custom entities

  • Exports of fetch-based reports to Excel gave users to ability to include an unformatted column of data to allow for calculations in Excel

  • Queue emails not being tracked in CRM via the e-mail router

  • addCustomView method from SDK fails on multi-entity lookups

  • A partial import is not reported as such, but instead has a misleading error: “The record could not be updated because the original record no longer exists in Microsoft Dynamics CRM”

  • Cannot change owner on create of Appointment

  • If the number of notes on a record exceeds the records per page set in a user personal options, you will not be able to see the additional notes in the control. For example, if the records per page is set to 25, and you have 26 notes on the record, you will not be able to see the first note.

  • Solution import failing when overwriting components: "a managed solution cannot overwrite an attribute component that has an unmanaged base instance…"

  • An unexpected error occurs on data compare for contact ownerid's when importing data

  • Edit Properties function in CRM does not check out the document if Required Checkout is ON

  • Running a Report in Outlook Offline shows error: ‘HTTP 404 not found’

  • A form has multiple tabs which are initially hidden and then made visible programmatically. Once the tabs are made visible, the navigation bar containing the links to other related entities moves down and part of it gets off the screen, making the users unable to see or select some links.

  • Users may experience issues where shared personal views may not show up on entity grids if the views had been shared or unshared previously

  • Recurring Meeting Requests in Outlook do not check for duplicates

  • Activity Types change when importing Solutions. As a result a view on the Activity entity that references the custom activity entity stops working. Warning message on the filter: This condition had one or more list values that no longer exist in the system.

  • Any modification to the "Goals with Same Metrics and Time Period" View loses filter on Active records

  • Users are unable to remove Deployment Administrators if the account exists in a separate domain

  • The PostFollow (Follow) entity workflow cannot be triggered

  • Forward mailbox rule deployment wizard fails to deploy rules when you have a split deployment for Exchange 2010 where your mailbox servers are not client access servers

  • After exporting the results of a Quick Find search to Excel Pivot Table, the resulting file cannot be opened. The following error appears: "[Microsoft][ODBC SQL Server Driver][SQL Server]The SELECT permission was denied on the object 'AccountBase', database '...._MSCRM', schema 'dbo'."

  • When creating an activitymimeattachment using the REST endpoint and JavaScript when the Microsoft Dynamics CRM 2011 Client for Outlook is offline, the user will see an error "activitymimeattachment With Id = <GUID> Does Not Exist"

  • When adding users to a dynamic list using manage members and having a related entity link in the advanced find query to find members, the query that we generate doesn't execute because of duplicate table alias.

  • Error while saving the custom attribute of Recurring Appointment form attribute type as option set

  • Changes to forms may impact the visually impaired, such as lighter colors and the absence of highlighting on items such as the SiteMap and Tab titles

  • Horizontal scrollbar appears on mouse over the form sections navigation pane

  • High CPU when multiple threads are accessing the IsDataConnectorInstalled dictionary

  • Advanced Find date range with "last-x-fiscal-years" is wrong when exported to a Dynamic Worksheet

  • CategoryComment test failed in file 'crm.application.resx' at resource with key 'Crm_Category_Label_Inactive': New resource string is missing the category comment

  • The startup time for Outlook.exe can be significantly impacted if the configured organization contains many customizations

  • The variable sqlstr string should be wider than 256 character

  • Chart is not displayed when a subgrid is placed on the business unit entity

  • Few of the test cases are getting failed with the error as "Outlook's current state: Online - Outlook failed to transition to Offline state"

  • Recurring Series Expansion job does not complete if Recurring Appointment owner is a team.

  • SendEmailSynchronously OrgDbOrgSetting set to 1 give duplicate error when forwarding track email

  • Untracking Service Appointments in Microsoft Dynamics CRM Client for Outlook causes synchronization errors

  • Unable to navigate as Next Page arrow option is disabled in Service Calendar Frame

  • Untracking an email you do not own results in the email being deleted from CRM

  • Font with space is ignored in CRM reports

  • N:N relationship records are not replicated offline

  • Reports cannot be executed once the default filter has been changed

  • Unhandled Exception error when we click on ‘Click for More Appointments’ in CRM Outlook client Activities

  • Campaign Activity Actual Start Date is not populated even after distribution of the activity

  • Even though the print preview fits one page, a blank page 2 is printed

  • The context sensitive ribbon is not displaying in the Outlook Client when 2011 client is connected to 2013 server

  • Clicking the mail merge button in the Ribbon bar of the Advanced Find screen opened from the Contacts entity doesn't do anything.

  • Unable to delete the content in text fields using Back Space

  • Quick campaigns are not working in Outlook client when Critical Update is installed

  • Web Resource removed from form when backspace key hit in IE10

  • Turkish patching fails with SQL exception

  • Exchange Sync: Appointment Broadcasting: Recurring Appointments: Past instances for the appointments are not getting reflected

  • Script error occurs when clicking "Insert Template" during form load on an email activity: <Message>'Mscrm.FormControlInputBehavior.GetBehavior(...)' is null or not an object</Message>

  • Bulk Edit on Cases shows wrong dialog box

  • Precision always changes to 2 for currency column in reports and when the report is exported to Excel

  • Unresolved email not being added to multi-select dialog box

  • The SharePoint List Web Parts will cause the Document Management functionality to consistently hang on the loading circles when configured on a SharePoint 2010 server

  • CRM reports embedded in IFRAME objects (on forms / dashboards /etc...) no longer display correctly when using Internet Explorer 9 or Internet Explorer 10

Update Rollup 3 for Microsoft Dynamics CRM 2013 contains no hotfixes or updates that you must configure manually.

Update Rollup 2 for Microsoft Dynamics CRM 2013 contains no hotfixes or updates that you must configure manually.

Update Rollup 1 for Microsoft Dynamics CRM 2013 contains no hotfixes or updates that you must configure manually.

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

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