Multiple events are logged and Information Store service crashes randomly in an Exchange Server 2010 environment


When this issue occurs, you may experience a connectivity issue. Additionally, the following events are logged in the Application Log:

Event id 4999:
Event id 1000:
Event id 7301:Event id 7036:


This is a known issue in Microsoft Exchange 2010 Information Store.


To fix this issue, installĀ Update Rollup 11 for Exchange Server 2010 Service Pack 3.


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Need more help?

Expand your skills
Explore Training
Get new features first
Join Microsoft Insiders

Was this information helpful?

Thank you for your feedback!

Thank you for your feedback! It sounds like it might be helpful to connect you to one of our Office support agents.