Last Updated: December 13, 2017
After you enter your product key and click Next, nothing happens and you cannot continue with your install of Office Premium PIPC.
Note: This issue is specific to a product only available in Japan.
To avoid this problem, do the following:
Close all open windows and go to: https://setup.office.com/.
Sign in using an existing Microsoft account or create a new one.
Enter your Office product key.
Follow the remaining instructions to install Office.
Ask the experts
Connect with experts, discuss the latest news, updates, and best practices, and read our blog.
Get help in the community
Ask a question and find solutions from Support Agents, MVPs, Engineers, and other Office users.
Suggest a new feature
We love reading your suggestions and feedback! Share your thoughts. We're listening.