November 2014 update for Lync Room System (KB3011144)

This update provides some improvements for Lync Room System.

Improvements that the update provides

This update provides the following improvements for Lync Room System:

  • Adds functionality to make public switch telephone network (PSTN) calls and adds a Find a contact button in the In-meeting dial pad.

  • Adds functionality to the "Where is my join button" feature so that users can create a meeting by using the existing meeting information from the console.

  • Adds functionality to reduce the number of Lync Room System restarts for future device updates that are later than the November 2014 update (version 15.12.01).

  • Adds functionality to monitor Lync Room Systems in a workgroup by using System Center Operations Manager.

  • Improves some UI colors on the console and front of room screens. Before the UI colors are improved, some buttons appear dimmed and disabled even though they are active.

How to install the update

To install the update for Lync Room System, use one of the following methods:

To install an update on a Lync Room System device that has Internet access, follow these steps:

  1. Log on to Lync Room System in Administrator mode by using administrator credentials. To restart Lync Room System in Administrator mode, follow these steps:

    1. In meeting mode, select Options at the pre-meeting screen.

    2. To display a prompt for credentials, select Settings.

    3. Enter administrator credentials at the prompt.

    4. At the Windows logon screen, enter administrator credentials to display the LRS Admin Console.

  2. Click the Web Updates tab.

  3. Under Microsoft updates, select Download from Microsoft Update server.

  4. Under OEM updates, select Download from OEM server.

  5. To update automatically during the daily maintenance time, select the Automatic updates check box under Update frequency.

  6. Click Apply and Restart to save your changes.

Note If you change any settings, and you want to apply updates manually, follow these steps:

  1. Click Apply & Restart.

  2. Restart LRS, and then log on to LRS in Administrator mode by using administrator credentials.

  3. Click the Web Updates tab again.

  4. Select Check Updates and Install.

  5. Click OK to restart LRS when you are prompted.


To install an update on a Lync Room System device that does not have Internet access, follow these steps.

Note Before you install the update, you must have an HTTP server that Lync Room System has access to. For more information, go to the "How to set up an HTTP server in Windows Server 2012 R2" section.

  1. Download the public update manifest to your Virtual Directory’s physical folder from one of the following OEM links, depending on the manufacturer of your Lync Room System. The OEM may require the physical folder to be a specific folder in a folder structure.









  2. To extract the update manifest to the folder, follow these steps:

    1. At a command prompt, move to the physical folder by using the cd command.

    2. To extract LyncRoomUpdates.xml to the physical folder, run one of the following commands for the corresponding OEM:

      CrestronLyncRoomUpdates.exe LyncRoomUpdates.xml

      SmartLyncRoomUpdates.exe LyncRoomUpdates.xml

      PolycomLyncRoomUpdates.exe LyncRoomUpdates.xml Run the LyncRoomUpdates.xml command to view the contents of the update manifest.

  3. Download files in the update manifest. To do this, follow these steps:

    1. For each update package that is released later than 15.10 update package, create a new folder in the MajorVersion.MinorVersion.HotfixVersion format. For example, create a folder named "15.11.0" for the 15.11 update package.

    2. Download all files of the update packages that are released before the 15.10 update package, includeing the 15.10 update package, into the virtual directory.

    3. Download the files of each update package that is released later than 15.10 update package into each new folder.


    Notes

    • If the XML entry contains a link, go to the link to download the file. The file must be named the same as the FileName attribute.

    • If the XML entry has the IsFwLink attribute set to True, add the file name to the end of the web address to download the file.

  4. Connect Lync Room System to a network by using an account that has access to your internal HTTP server.

  5. Log on to Lync Room System in Administrator mode by using administrator credentials.

  6. Click the Web Updates tab.

  7. Under Microsoft updates, select a Windows Server Update Services (WSUS) server.

  8. Under OEM updates, click Download from internal server.

  9. Under Update frequency, select the Automatic updates check box to update automatically during the daily maintenance time.

Note If you change any settings, and you want to apply updates manually, follow these steps:

  1. Click Apply & Restart.

  2. Restart Lync Room System, and then log on to Lync Room System in Administrator mode by using administrator credentials.

  3. Click the Web Updates tab again.

  4. Select Check Updates and Install.

  5. Click OK to restart Lync Room System when you are prompted.


To set up an HTTP server to download the update files for a Lync Room System installation that does not have Internet access in Windows Server 2012 R2, follow these steps:

  1. Add the Web Server (IIS) role in Windows Server 2012 R2.

  2. Click Internet Information Services (IIS) Manager in Server Manager\Tools.

  3. In IIS Manager, open the tree for your HTTP server, and then expand the Sites node.

  4. Right-click the Sites node, and then click Add Virtual Directory.

  5. Create a name for access by using the IP address\Name format. Select the physical path of the folder on a disk to which you will download the Lync Room System public update manifest and associated files.

    Note The OEM may require the physical folder to be a specific folder in a folder structure. Therefore, you must select the extracted OEM root directory as your physical path, and then follow the OEM instructions for the file path, which you should specify in the following location:

    LRS Admin Console > Web Updates > Download from internal server text box

  6. After you download the files, make sure that the server will serve all files appropriately by visiting each address, such as IP address\Name\File.extension.

    Note If a file is not served, add a MIME type for the file in IIS Manager.


PrerequisitesThere are no prerequisites for installing this update.

Restart requirementYou must restart the Lync Room System device after you install this update.

Update replacement informationThis update replaces the following update:

2988623 September 2014 update for Lync Room System (KB2988623)

References

For more information about software update terminology, click the following article number to go to the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

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