OneDrive issues in Windows 8.1 and Windows RT 8.1

Symptoms

When you use Microsoft OneDrive in Windows 8.1 or Windows RT 8.1, you may encounter the following issues:

  • OneDrive exits unexpectedly shortly after it starts.

  • OneDrive enters a "setting up" state every time that it starts.

  • OneDrive may freeze when it is uploading files.

Resolution

To resolve this issue, install the November 2014 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about software update terminology, see the Description of the standard terminology that is used to describe Microsoft software updates.

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