Oracle Siebel CRM crashes and returns code "c0000602" in Internet Explorer

Symptoms

After you install security update 3093983, Oracle Siebel CRM crashes in the Mshtml.dll fileĀ and returns code "c0000602" in Internet Explorer.

Resolution

To fix this problem, install the most recent cumulative security update for Internet Explorer. To do this, go to Microsoft Update. Additionally, see theĀ technical information about the most recent cumulative security update for Internet Explorer.

Note This update was first included in the MS16-037: Security update for Internet Explorer: April 12, 2016.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References

Learn about the terminology that Microsoft uses to describe software updates.

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

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