What to fix

Use built-in headings and styles.

Why fix it

To preserve tab order and to make it easier for screen readers to read your email, use a logical heading order and the built-in formatting tools in Outlook.

For example, organize headings in the prescribed logical order. Use Heading 1, Heading 2, and then Heading 3, rather than Heading 3, Heading 1, and then Heading 2. And, organize the information in your email into small chunks. Ideally, each heading would include only a few paragraphs.

How to fix it

Use accessible font format

  1. Select your text.

  2. Select the Format Text tab.

  3. In the Font group, which provides options for font type, size, style, and color, select your formatting choices.

Outlook for Windows Format Text Font group

Use bulleted list styles

Create bulleted lists by using the Bullets button.

  1. Position the cursor anywhere in your email.

  2. Select the Format Text tab.

  3. In the Paragraph group, select the Bullets button.

  4. Type each bullet item in the bulleted list.

Screenshot of the bullet style options

Use ordered lists

Create sequential steps by using the Numbering button.

  1. Position the cursor anywhere in your email.

  2. Select the Format Text tab.

  3. In the Paragraph group, select the Numbering button.

  4. Type the sequential steps.

Screenshot of the numbering style options

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