Outlook Web App crashes in an Exchange Server 2010 environment

Symptoms

When Microsoft Outlook Web App processes a certain pattern of text data in a Microsoft Exchange Server 2010 environment, a stack overflow exception occurs. Therefore, Outlook Web App crashes.

Cause

This issue occurs because the Exchange server recursively processes a certain text pattern.

Resolution

To resolve this issue, install the following update rollup:

2866475 Description of Update Rollup 2 for Exchange Server 2010 Service Pack 3

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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