PCI devices are unexpectedly enabled after you resume a Windows Vista or Windows 7 system from hibernation

Symptoms

You disable a Peripheral Component Interconnect (PCI) device on a computer that is running Windows Vista, Windows Server 2008, Windows 7 or Windows Server 2008 R2. However, the PCI device is enabled unexpectedly after you resume the system from hibernation.

Cause

This problem occurs because the PCI device is enabled when the system resumes from hibernation. This causes the PCI device to respond to registered queries at an address range that is assigned to a Personal Computer Memory Card International Association (PCMCIA) slot. Therefore, power IRPs that are sent to the PCMCIA device are never completed.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, your computer must be running one of the following operating systems:

  • Windows Vista Service Pack 1 (SP1)

  • Windows Vista Service Pack 2 (SP2)

  • Windows Server 2008

  • Windows Server 2008 Service Pack 2 (SP2)

  • Windows 7

  • Windows Server 2008 R2

For more information about how to obtain a Windows Vista service pack, click the following article number to view the article in the Microsoft Knowledge Base:

935791 How to obtain the latest Windows Vista service pack

For more information about how to obtain a Windows Server 2008 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

968849 How to obtain the latest service pack for Windows Server 2008

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows Vista and Windows Server 2008 file information notes

Important Windows Vista hotfixes and Windows Server 2008 hotfixes are included in the same packages. However, only "Windows Vista" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both of these operating systems, select the hotfix that is listed under "Windows Vista" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.

    Version

    Product

    SR_Level

    Service branch

    6.0.600
    0.
    20xxx

    Windows Vista

    RTM

    LDR

    6.0.600
    1.
    22xxx

    Windows Vista and Windows Server 2008

    SP1

    LDR

    6.0.600
    2.
    22xxx

    Windows Vista and Windows Server 2008

    SP2

    LDR

  • Service Pack 1 is integrated into the release version of Windows Server 2008. Therefore, RTM milestone files apply only to Windows Vista. RTM milestone files have a 6.0.0000.xxxxxx version number.

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. MUM files and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows Server 2008 and of Windows Vista

File name

File version

File size

Date

Time

Platform

Agp440.sys

6.0.6001.22563

53,336

12-Nov-2009

18:28

x86

Amdagp.sys

6.0.6001.22563

54,344

12-Nov-2009

18:28

x86

Isapnp.sys

6.0.6001.22563

46,664

12-Nov-2009

18:28

x86

Msisadrv.sys

6.0.6001.22563

13,384

12-Nov-2009

18:29

x86

Mssmbios.sys

6.0.6001.22563

28,232

12-Nov-2009

18:29

x86

Nv_agp.sys

6.0.6001.22563

106,072

12-Nov-2009

18:29

x86

Pci.sys

6.0.6001.22563

149,080

12-Nov-2009

18:29

x86

Rdpdr.sys

6.0.6001.22563

250,368

12-Nov-2009

15:57

x86

Sisagp.sys

6.0.6001.22563

52,824

12-Nov-2009

18:29

x86

Streamci.dll

6.0.6001.22563

22,104

12-Nov-2009

18:29

x86

Swenum.sys

6.0.6001.22563

12,248

12-Nov-2009

18:29

Not Applicable

Termdd.sys

6.0.6001.22563

51,800

12-Nov-2009

18:29

x86

Uliagpkx.sys

6.0.6001.22563

57,944

12-Nov-2009

18:29

x86

Viaagp.sys

6.0.6001.22563

53,848

12-Nov-2009

18:29

x86

Volmgr.sys

6.0.6001.22563

49,752

12-Nov-2009

18:29

x86

Agp440.sys

6.0.6002.22267

53,320

12-Nov-2009

18:18

x86

Amdagp.sys

6.0.6002.22267

54,344

12-Nov-2009

18:19

x86

Isapnp.sys

6.0.6002.22267

46,648

12-Nov-2009

18:18

x86

Msisadrv.sys

6.0.6002.22267

13,384

12-Nov-2009

18:18

x86

Mssmbios.sys

6.0.6002.22267

28,232

12-Nov-2009

18:18

x86

Nv_agp.sys

6.0.6002.22267

106,040

12-Nov-2009

18:18

x86

Pci.sys

6.0.6002.22267

148,552

12-Nov-2009

18:18

x86

Rdpdr.sys

6.0.6002.22267

250,368

12-Nov-2009

15:44

x86

Sisagp.sys

6.0.6002.22267

52,808

12-Nov-2009

18:19

x86

Streamci.dll

6.0.6002.22267

22,088

12-Nov-2009

18:19

x86

Swenum.sys

6.0.6002.22267

12,232

12-Nov-2009

18:19

Not Applicable

Termdd.sys

6.0.6002.22267

51,784

12-Nov-2009

18:19

x86

Uliagpkx.sys

6.0.6002.22267

57,928

12-Nov-2009

18:19

x86

Viaagp.sys

6.0.6002.22267

53,832

12-Nov-2009

18:19

x86

Volmgr.sys

6.0.6002.22267

49,736

12-Nov-2009

18:19

x86

For all supported x64-based versions of Windows Server 2008 and of Windows Vista

File name

File version

File size

Date

Time

Platform

Agp440.sys

6.0.6001.22563

61,528

12-Nov-2009

19:05

x64

Isapnp.sys

6.0.6001.22563

20,568

12-Nov-2009

19:05

x64

Msisadrv.sys

6.0.6001.22563

14,936

12-Nov-2009

19:05

x64

Mssmbios.sys

6.0.6001.22563

31,816

12-Nov-2009

19:05

x64

Nv_agp.sys

6.0.6001.22563

123,480

12-Nov-2009

19:05

x64

Pci.sys

6.0.6001.22563

178,248

12-Nov-2009

19:05

x64

Rdpdr.sys

6.0.6001.22563

315,904

12-Nov-2009

16:23

x64

Streamci.dll

6.0.6001.22563

23,624

12-Nov-2009

19:05

x64

Swenum.sys

6.0.6001.22563

12,488

12-Nov-2009

19:05

x64

Termdd.sys

6.0.6001.22563

61,000

12-Nov-2009

19:05

x64

Uliagpkx.sys

6.0.6001.22563

65,096

12-Nov-2009

19:05

x64

Volmgr.sys

6.0.6001.22563

65,608

12-Nov-2009

19:05

x64

Agp440.sys

6.0.6002.22267

61,496

12-Nov-2009

18:23

x64

Isapnp.sys

6.0.6002.22267

20,552

12-Nov-2009

18:23

x64

Msisadrv.sys

6.0.6002.22267

14,920

12-Nov-2009

18:24

x64

Mssmbios.sys

6.0.6002.22267

31,800

12-Nov-2009

18:24

x64

Nv_agp.sys

6.0.6002.22267

123,464

12-Nov-2009

18:24

x64

Pci.sys

6.0.6002.22267

178,248

12-Nov-2009

18:24

x64

Rdpdr.sys

6.0.6002.22267

315,904

12-Nov-2009

16:01

x64

Streamci.dll

6.0.6002.22267

23,608

12-Nov-2009

18:25

x64

Swenum.sys

6.0.6002.22267

12,472

12-Nov-2009

18:25

x64

Termdd.sys

6.0.6002.22267

60,984

12-Nov-2009

18:25

x64

Uliagpkx.sys

6.0.6002.22267

65,096

12-Nov-2009

18:25

x64

Volmgr.sys

6.0.6002.22267

65,608

12-Nov-2009

18:25

x64

Windows 7 and Windows Server 2008 R2 file information notes


Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both of these operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2 and for Windows 7" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows 7

File name

File version

File size

Date

Time

Platform

Pci.sys

6.1.7600.20551

153,672

17-Oct-2009

13:16

x86

For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Pci.sys

6.1.7600.20551

183,880

17-Oct-2009

14:19

x64

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

This issue may remove PCMCIA devices after the system resumes from hibernation. When the system detects this situation, it triggers a Stop error.

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base: -

824684
Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows Vista and for Windows Server 2008

Additional files for all supported x86-based versions of Windows Vista and of Windows Server 2008

File name

File version

File size

Date

Time

Platform

Package_for_kb976240_client_1~31bf3856ad364e35~x86~~6.0.1.0.mum

Not Applicable

1,367

16-Nov-2009

08:45

Not Applicable

Package_for_kb976240_client_2~31bf3856ad364e35~x86~~6.0.1.0.mum

Not Applicable

1,694

16-Nov-2009

08:45

Not Applicable

Package_for_kb976240_client~31bf3856ad364e35~x86~~6.0.1.0.mum

Not Applicable

1,713

16-Nov-2009

08:45

Not Applicable

Package_for_kb976240_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mum

Not Applicable

1,421

16-Nov-2009

08:45

Not Applicable

Package_for_kb976240_sc_1~31bf3856ad364e35~x86~~6.0.1.0.mum

Not Applicable

1,690

16-Nov-2009

08:45

Not Applicable

Package_for_kb976240_sc~31bf3856ad364e35~x86~~6.0.1.0.mum

Not Applicable

1,701

16-Nov-2009

08:45

Not Applicable

Package_for_kb976240_server_0~31bf3856ad364e35~x86~~6.0.1.0.mum

Not Applicable

1,425

16-Nov-2009

08:45

Not Applicable

Package_for_kb976240_server_1~31bf3856ad364e35~x86~~6.0.1.0.mum

Not Applicable

1,694

16-Nov-2009

08:45

Not Applicable

Package_for_kb976240_server~31bf3856ad364e35~x86~~6.0.1.0.mum

Not Applicable

1,713

16-Nov-2009

08:45

Not Applicable

Package_for_kb976240_winpesrv_0~31bf3856ad364e35~x86~~6.0.1.0.mum

Not Applicable

1,422

16-Nov-2009

08:45

Not Applicable

Package_for_kb976240_winpesrv~31bf3856ad364e35~x86~~6.0.1.0.mum

Not Applicable

1,430

16-Nov-2009

08:45

Not Applicable

X86_machine.inf_31bf3856ad364e35_6.0.6001.22563_none_ba5eb2f4d7fc618b.manifest

Not Applicable

9,974

16-Nov-2009

08:45

Not Applicable

X86_machine.inf_31bf3856ad364e35_6.0.6002.22267_none_bc492604d51f1c0b.manifest

Not Applicable

9,974

16-Nov-2009

08:45

Not Applicable

Additional files for all supported x64-based versions of Windows Vista and of Windows Server 2008

File name

File version

File size

Date

Time

Platform

Amd64_machine.inf_31bf3856ad364e35_6.0.6001.22563_none_167d4e789059d2c1.manifest

Not Applicable

8,242

16-Nov-2009

08:51

Not Applicable

Amd64_machine.inf_31bf3856ad364e35_6.0.6002.22267_none_1867c1888d7c8d41.manifest

Not Applicable

8,242

16-Nov-2009

08:51

Not Applicable

Package_for_kb976240_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mum

Not Applicable

1,375

16-Nov-2009

08:45

Not Applicable

Package_for_kb976240_client_2~31bf3856ad364e35~amd64~~6.0.1.0.mum

Not Applicable

1,706

16-Nov-2009

08:45

Not Applicable

Package_for_kb976240_client~31bf3856ad364e35~amd64~~6.0.1.0.mum

Not Applicable

1,723

16-Nov-2009

08:45

Not Applicable

Package_for_kb976240_sc_0~31bf3856ad364e35~amd64~~6.0.1.0.mum

Not Applicable

1,429

16-Nov-2009

08:45

Not Applicable

Package_for_kb976240_sc_1~31bf3856ad364e35~amd64~~6.0.1.0.mum

Not Applicable

1,702

16-Nov-2009

08:45

Not Applicable

Package_for_kb976240_sc~31bf3856ad364e35~amd64~~6.0.1.0.mum

Not Applicable

1,711

16-Nov-2009

08:45

Not Applicable

Package_for_kb976240_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mum

Not Applicable

1,433

16-Nov-2009

08:45

Not Applicable

Package_for_kb976240_server_1~31bf3856ad364e35~amd64~~6.0.1.0.mum

Not Applicable

1,706

16-Nov-2009

08:45

Not Applicable

Package_for_kb976240_server~31bf3856ad364e35~amd64~~6.0.1.0.mum

Not Applicable

1,723

16-Nov-2009

08:45

Not Applicable

Package_for_kb976240_winpesrv_0~31bf3856ad364e35~amd64~~6.0.1.0.mum

Not Applicable

1,430

16-Nov-2009

08:45

Not Applicable

Package_for_kb976240_winpesrv~31bf3856ad364e35~amd64~~6.0.1.0.mum

Not Applicable

1,438

16-Nov-2009

08:45

Not Applicable

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7

File name

File version

File size

Date

Time

Platform

Package_for_kb976240_rtm~31bf3856ad364e35~x86~~6.1.1.0.mum

Not Applicable

1,714

18-Oct-2009

00:29

Not Applicable

X86_machine.inf_31bf3856ad364e35_6.1.7600.20551_none_ba8f50ac390d52ad.manifest

Not Applicable

9,456

18-Oct-2009

00:45

Not Applicable

Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Amd64_machine.inf_31bf3856ad364e35_6.1.7600.20551_none_16adec2ff16ac3e3.manifest

Not Applicable

7,894

18-Oct-2009

00:48

Not Applicable

Package_for_kb976240_rtm~31bf3856ad364e35~amd64~~6.1.1.0.mum

Not Applicable

1,724

18-Oct-2009

00:30

Not Applicable

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