Platform hotfix for Microsoft Dynamics NAV 2013 R2 (Build 37300)

This article applies to Microsoft Dynamics NAV for all countries and all language locales.

Introduction

A platform hotfix is available for Microsoft Dynamics NAV 2013 R2. The build number of this platform hotfix is 37300.

Platform hotfixes are cumulative, which means that the latest hotfix includes all previously released hotfixes. Therefore, you should always install the latest update rollup.

Note You may have to compile the objects in your database after you apply this hotfix.

This hotfix resolves the following problems:

ID

Title

359651

The cursor jumps to a random record after validate error.

359698

Customizing the ribbon permanently hides an action.

359794

The web client shows error and cannot be closed.

359812

Delete in tree view deletes non-selected records.

359831

The Show as Chart function crashes the client if you run it from the Job Ledger Entries page for a specific job.

359834

The client crashes with a filter exception on a FactBox.

359877

If you try to add a record via OData using a page that does not include all of the primary key fields, you will encounter an error message referring to missing values.

359945

System.IndexOutOfRangeException when running multiple NAV Servers.

More Information

Hotfix information

A supported hotfix is available from Microsoft. There is a "Hotfix download available" section at the top of this Knowledge Base article. If you are encountering an issue downloading, installing this hotfix, or have other technical support questions, contact your partner or, if enrolled in a support plan directly with Microsoft, you can contact technical support for Microsoft Dynamics and create a new support request. To do this, visit the following Microsoft website:

https://mbs.microsoft.com/support/newstart.aspx You can also contact technical support for Microsoft Dynamics by phone using these links for country specific phone numbers. To do this, visit one of the following Microsoft websites:

Partners

https://mbs.microsoft.com/partnersource/global/support/support-news/support_telephoneCustomers

https://mbs.microsoft.com/customersource/Global/NAV/support/support-news/support_telephoneIn special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to any additional support questions and issues that do not qualify for the specific update in question.

How to obtain the Microsoft Dynamics NAV hotfix or update files

After you request a Microsoft Dynamics NAV hotfix, a hyperlink will be sent to you in an e-mail.


The e-mail will contain a hyperlink. You can use the hyperlink to download the Microsoft Dynamics NAV hotfix or the update files. When you click the hyperlink, the File Download – Security Warning dialog box opens. Then, you are prompted to run, to save, or to cancel the download.


If you click Run, the files start the download and the extraction process. You must specify a folder for the new files, and then provide the password.


If you click Save, you must specify a path for saving the compressed file. When you open the file that you saved, you are prompted to specify a path for the files.

If you click Cancel, the download process stops.

How to install a Microsoft Dynamics NAV platform hotfix

The Microsoft Dynamics NAV platform hotfixes are made available as single files. To install a Microsoft Dynamics NAV hotfix, you must replace the existing Microsoft Dynamics NAV installation files with the hotfix files. To do this, follow these steps.

Step 1: Replace the files in the Microsoft Dynamics NAV Server installation

In the Microsoft Dynamics NAV Server installation, replace the files by using the hotfix files.

Need more help?

Expand your skills
Explore Training
Get new features first
Join Microsoft Insiders

Was this information helpful?

Thank you for your feedback!

Thank you for your feedback! It sounds like it might be helpful to connect you to one of our Office support agents.

×