Removes the "<User> is not active on an IM device" alert in Skype for Business 2015 (Lync 2013)

Summary

This update corrects a misunderstanding that occurs when a user's status is available in Microsoft Skype for Business 2015 (Microsoft Lync 2013), but the Client says that the user is not active on an instant message (IM) device.

How to get this update

To get this update, install the April 4, 2017, update (KB3178731) for Skype for Business 2015 (Lync 2013).

Note Lync 2013 was upgraded to Skype for Business in April 2015.

Need more help?

Expand your skills
Explore Training
Get new features first
Join Microsoft Insiders

Was this information helpful?

Thank you for your feedback!

Thank you for your feedback! It sounds like it might be helpful to connect you to one of our Office support agents.

×