September 2014 Cumulative Update 5.0.8308.815 for Lync Server 2013 (Front End Server and Edge Server)

This article describes the Microsoft Lync Server 2013 (Front End Server and Edge Server) issues that are fixed in the cumulative update that is dated September 2014. The version number of this update is 5.0.8308.815. Check out the Known issues that may occur after you install this update.

Issues that the Cumulative Update resolves

The cumulative update resolves the following issues:

  • 2988645 Lync contacts display no presence and have "Maximum Followers Reached" message in a Lync Server 2013 environment

  • 2995173 Response Group Service cannot transfer a call to a PSTN number in Lync Server 2013

  • 2995174 You cannot send instant message or change presence status in Lync 2010 or Lync 2013 in a Lync Server 2013 environment

  • 2995176 W3wp.exe process consumes too many CPU and memory resources on a Lync Server 2013 front-end server

  • 2995177 User associated data is deleted after you change the "objectClass" attribute value in Lync Server 2013

  • 2995830 Error "Sorry, I can't find a meeting with that number" when users dial in to a conference in Lync Server 2013

Additionally, the cumulative update resolves the issues that are previously listed in the following Microsoft Knowledge Base articles:

  • 2937310 August 2014 Cumulative Update 5.0.8308.738 for Lync Server 2013 (Front End Server and Edge Server)

  • 2905048 Description of the cumulative update 5.0.8308.577 for Lync Server 2013 (Front End Server and Edge Server): January 2014

  • 2881684 Description of the cumulative update 5.0.8308.556 for Lync Server 2013 (Front End Server and Edge Server) : October 2013

  • 2819565 Description of the cumulative update 5.0.8308.420 for Lync Server 2013: July 2013

  • 2781547 Description of the cumulative update 5.0.8308.291 for Lync Server 2013: February 2013

How to install the update

To install the cumulative update for Lync Server 2013, use one of the following methods.

Method 1: Cumulative Server Update Installer

The Cumulative Server Update Installer applies all updates for the appropriate server role in one operation. To use the Cumulative Server Update Installer, follow these steps.

Note If User Account Control (UAC) is turned on, you must start the Cumulative Server Update Installer by using elevated permissions to make sure that all updates are installed correctly.

  1. Download the Cumulative Server Update Installer. To do this, go to the following Microsoft Download Center website:
    Download Download the update package now.

  2. Run the Cumulative Server Update Installer by using the user interface (UI) or by using a command line.

    Note When you click Install Updates, the UI indicates which updates are installed.

    To run the Cumulative Server Update Installer, run the following command:LyncServerUpdateInstaller.exe Notes The following text describes parameters that you can use together with the LyncServerUpdateInstaller.exe command:

    • The /silentmode switch applies all applicable updates in the background.

    • The /silentmode /forcereboot switch applies all applicable updates in the background. Additionally, the switch automatically restarts the server at the end of the installation process if this is necessary.

    • The /extractall switch extracts the updates from the installer and saves the updates in a subfolder that is named "Extracted." The subfolder is in the folder in which you ran the command.

After you run the Cumulative Server Update Installer, you must update all the applicable back-end servers. For more information about how to do this, click the following article number to view the article in the Microsoft Knowledge Base:

2809243 Updates for Lync Server 2013

Method 2: Microsoft Update

The update is also available from the Microsoft Update website.

Note After you install this update by using Microsoft Update, you must update the databases on the back-end servers. For more information about how to do this, click the following article number to view the article in the Microsoft Knowledge Base:

2809243 Updates for Lync Server 2013

Prerequisites

There are no prerequisites for installing this cumulative update.

Registry information

To use one of the cumulative updates in this package, you do not have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this cumulative update.

Update replacement information

This cumulative update replaces the following cumulative update:

2937310 August 2014 Cumulative Update 5.0.8308.738 for Lync Server 2013 (Front End Server and Edge Server)

Update package installation information

To apply this cumulative update, run Server.msp on computers that are running the following server role:

  • Lync Server 2013 - Standard Edition Server

  • Lync Server 2013 - Enterprise Edition - Front End Server

  • Lync Server 2013 - Edge Server

Removal information

To remove this cumulative update, use the Add or Remove Programs item in Control Panel.

When you install the update, insert the source CD or provide the path where the source files can be found if you are prompted to do this.


After you install this cumulative update, you may experience an issue that is described here.

SymptomsAfter you install this cumulative update on a system that is running Microsoft Lync Server 2013, you find that the Central Logging Service is not listening on designated ports. This means the Central Logging Service does not start or capture data. When this issue occurs, an exception error message that resembles the following is logged in the event log:

CauseThis issue may occur because you install this cumulative update on Lync Server 2013 before you install the August Update of Lync Server 2013.

WorkaroundTo work around this issue, you must follow one of these methods based on your scenarios:

Scenario 1If you do not have August 2014 Cumulative Update 5.0.8308.738 installed, install the following OCSCore.msp from the August 2014 Cumulative Update 5.0.8308.738, and then install this September 2014 Cumulative Update 5.0.8308.815.
Download Download the OCSCore.msp update package now.

Scenario 2If you have already installed this September 2014 Cumulative Update 5.0.8308.815 without first installing August 2014 Cumulative Update 5.0.8308.738, you must uninstall this September 2014 Cumulative Update, and then follow the instructions in Scenario 1.

This cumulative update may not contain all the files that you must have to fully update a product to the latest build. This cumulative update contains only the files that you must have to correct the issues that are listed in this article.

After the cumulative update is installed, the global version of this cumulative update has the file attributes, or a later version of the file attributes, that are listed in the following table:

File name

File version

File size

Date

Time

Platform

File_abserver.exe

5.0.8308.726

372,192

06-Jun-2014

6:05

x86

File_apiem.dll

5.0.8308.726

2,672,584

06-Jun-2014

6:05

x64

File_gac_microsoft.rtc.server.abcommon.dll

5.0.8308.301

281,752

13-Mar-2013

11:30

x86

File_gac_microsoft.rtc.server.userpin.dll

5.0.8308.420

1,432,240

31-May-2013

12:07

x86

File_iimfilter.exe

5.0.8308.815

812,808

06-Sep-2014

11:55

x86

File_inboundrouting.exe

5.0.8308.726

450,088

06-Jun-2014

6:04

x86

File_inboundroutingteamscript.xml

Not Applicable

19,312

13-Mar-2013

6:55

Not Applicable

File_inboundrulesengine.dll

5.0.8308.726

640,056

06-Jun-2014

6:05

x86

File_interclusterrouting.exe

5.0.8308.301

866,912

13-Mar-2013

11:32

x86

File_lbrouting.am

Not Applicable

13,511

04-Sep-2013

15:54

Not Applicable

File_lbrouting.exe

5.0.8308.577

812,728

03-Dec-2013

18:05

x86

File_microsoft.rtc.server.mcufactory.dll

5.0.8308.752

944,392

16-Aug-2014

8:46

x86

File_microsoft.rtc.server.udcadapters.dll

5.0.8308.420

900,800

31-May-2013

12:08

x86

File_outboundrouting.exe

5.0.8308.815

1,014,032

06-Sep-2014

11:51

x86

File_routing.am

Not Applicable

19,586

06-Jun-2014

2:23

Not Applicable

File_rtcabattributeindexrules.xml

Not Applicable

38,385

31-May-2013

7:59

Not Applicable

File_rtcdbsyncagent.dll

5.0.8308.577

299,720

03-Dec-2013

18:06

x86

File_rtcmrdrv64.sys

5.0.8308.241

248,832

03-Sep-2014

14:22

x64

File_rtc_registrar_1_to_2.sql

Not Applicable

97,233

13-Mar-2013

10:34

Not Applicable

File_rtc_registrar_2_to_1.sql

Not Applicable

96,198

13-Mar-2013

10:34

Not Applicable

File_rtc_registrar_2_to_3.sql

Not Applicable

168,015

31-May-2013

11:32

Not Applicable

File_rtc_registrar_3_to_2.sql

Not Applicable

161,041

31-May-2013

11:32

Not Applicable

File_rtc_registrar_3_to_4.sql

Not Applicable

212,045

06-Jun-2014

5:35

Not Applicable

File_rtc_registrar_4_to_3.sql

Not Applicable

204,017

06-Jun-2014

5:35

Not Applicable

File_rtc_registrar_4_to_5.sql

Not Applicable

215,993

16-Aug-2014

8:10

Not Applicable

File_rtc_registrar_5_to_4.sql

Not Applicable

206,755

16-Aug-2014

8:10

Not Applicable

File_serveragent.dll

5.0.8308.726

994,784

06-Jun-2014

6:04

x86

File_server_microsoft.rtc.internal.storage.lyss.dll

5.0.8308.726

659,544

06-Jun-2014

6:04

x86

File_server_rtchost.exe

5.0.8308.577

334,000

03-Dec-2013

18:06

x86

File_server_rtcsrv.exe

5.0.8308.556

788,568

15-Sep-2013

20:35

x64

File_sipstack.dll

5.0.8308.815

4,975,376

06-Sep-2014

11:54

x64

File_udcagent.exe

5.0.8308.301

918,576

13-Mar-2013

11:08

x86

File_wrtces.dll

5.0.8308.815

9,527,056

06-Sep-2014

11:54

x64



References

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates For more information about the latest updates for Lync Server 2013, click the following article number to view the article in the Microsoft Knowledge Base:

2809243 Updates for Lync Server 2013

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