Service Update 9.0.18 for Microsoft Dynamics CRM (on-premises) 9.0 is now available. This article describes the hotfixes and updates that are included in Service Update 9.0.18.


Update package

Version number

Service Update 0.18 for Microsoft Dynamics CRM (on-premises) 9.0

To determine whether your organization had this update applied, check your Microsoft Dynamics CRM Online version number. Click the gear icon in the upper-right corner, and then click About.

Update information

Microsoft Dynamics 365 (on-premises) Update 0.18 is now available.

The following file is available for download from the Microsoft Download Center:

Download the Microsoft Dynamics 365 (on-premises) Update 0.18 package now.

Service Update 0.18 resolves the following issues:

Please note that an (*) at the end of a fix statement denotes that this repair item was incorporated into multiple service update releases.

Repaired Functionality

The following list details issues whose resolutions repair items in Dynamics that are not functioning.

  • An error occurred when applying an upgrade to the Project Service Automation (PSA) solution.

  • An error occurred when applying an upgrade to an organization entity containing a rollup field.

  • Email attachments were not visible within email templates.

  • An error occurred when attempting to import solutions.

  • Tooltips were not displaying when hovering over Contact Record fields in Unified Interface.

  • When converting a campaign response, not all options displayed were selectable.

  • An error occurred when creating a new Quick Campaign and assigning an activity to a team.

  • Users were unable to see all assigned records in My Active Contact when assigned Parent-Child business unit privilege from the team's role in the parent business unit.

  • When saving modifications within a custom entity, the form would not save changes when prompted initially.

  • Quick Campaigns were not being created after adding a lookup field on a phone call form and populating it with an activity code.

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