Sign in with Microsoft
Sign in or create an account.
Select a different account.
You have multiple accounts
Choose the account you want to sign in with.


Service update 6 for Microsoft Dynamics CRM Online 8.0.1 is now available. This article describes the hotfixes and updates that are included in Service update 6.

More Information

Build number and file names

Update package

Build number

Service update 6 for Microsoft Dynamics CRM Online 8.0.1

To determine whether your organization had this update applied, check your Microsoft Dynamics CRM Online version number. Click the gear icon in the upper-right corner, and then click About.

Service update 6 for Microsoft Dynamics CRM Online 8.0.1

Service update 6 resolves the following issues:

  • Duration field value incorrectly formatted when format uses comma as a decimal separator.269295

  • An error occurs when attempting to export up to 100,000 records using Export to Excel.273356

  • After adding the "Direction" Field on the "Phone Call" Form the "Call To", and "Call From" values do not report correcty.278332

  • Received Date is not shown on the draft email when replying to an e-mail from CRM.283004

  • It is not possible to change the required level of a Field dynamically.286480

  • Odata expand property fails while retrieving custom Lookup Fields.288499

  • Unable to navigate to a record using a lookup control in the footer of a Form.289641

  • After applying Update 0.1 the internal ADFS URL will no longer work if a user is added to more than one organization.290182

  • The error message "If the Base and Extension tables are merged, this may exceed the architectural limits of Microsoft SQL Server, and the merge operation might fail. " occurs when attempting to Import an Organization.290678

  • Calling a Save function from two option Attribute's OnChange Event causes value to reset.291579

  • Unable to import a managed solution due to the error "Cannot add a Root Component 00000000-0000-0000-0000-000000000000 of type 20 because it is not in the target system"291632

  • An error occurs when attempting to delete a System Job that has an object type of a Workflow.292354

  • Ticker Symbol does not display the correct information.292484

  • Importing a patch solution fails with a StateTransition exception.292643

  • Unapproved Mailboxes using Server Side Synchronization were attempting to process Outgoing e-mail.293232

  • Unable to Open Quick Create Forms from Entity Grid Ribbons using Xrm.Utility.openQuickCreate.293447

  • Service Calendar is not updated when you update an Appointment.294122

  • Adding a pre-search (addPreSearch/addCustomFilter functions) filter on a lookup field CRM throws a JavaScript error when "For compatibility, use the legacy form rendering engine." is set to True.294153

  • After editing a View to Sort Descending, the image for Ascending Sort is displayed in the column heading.294314

  • Access Team checkbox becomes unchecked on the entity after updating to CRM Online 2016.294776

  • Status shows as unsaved data after an Autosave occurs.294788

  • Multiple Accounts are shown while attempting to associate an Opportunity with an Account.294804

  • Flickering observed while changing probability field on an Opportunity.294807

  • Grid OnLoad does not fire the first time a grid is loaded.295478

  • Revenue Fields Are Not Updated on Opportunity, Quote, Order, and Invoice forms after deleting Products.295484

  • Unable to save customizations using the Form Editor after unmarking the Available For Phone attribute in the entity's header section.296433

  • Cannot create an Appointment unless the field "Is All Day Appointment" is on the View while using the CRM for mobile app.296817

  • An error occurs when attempting to create a new case after disabling Case Quick Create.297171

  • Solution imports fails after adding Pen Control to entities.297233

  • An error occurs when attempting to run a report on 20 or more records.300484

  • Server Side Synchronization calls to obtain an Access Token fail with "Underlying connection was closed" error.301064

  • The message "Checking the email message with subject "" in mailbox user@domain.comfor delivery " occurs when using an E-mail Router to process mail from Gmail using a POP3 connection.301565

  • Additional space at the bottom of several Forms below scrollbar.301677

  • Asynchronous Service crashes if Data column contains more than 100MB of data when uncompressed.301797

  • Attributes that display two Options do not display the correct values after refreshing the Form.302139

  • When opening a web resource, the web resource page does not open.303276

  • Reports using Filtered Views are timing out.305984

  • Outlook View sort order changes when navigating away from the View.306761

  • Timezone does not display correctly after syncing an Appointment from CRM to Outlook using Server Side Synchronization.310844

  • A SQL Timeout expired error occurs when attempting to Go Offline using the CRM for Outlook client.311321

  • Appointments, Contacts, and Tasks syncing stops processing if the mailbox was approved by a Non-Office 365 Administrator when using an Exchange - Hybrid Email Server Profile.312239

  • Labels are not localized after provisioning language packs.313868

  • If Field Level Security is enabled on Contact Addresses, updates from an Outlook Contact may not be reflected in CRM.314820

  • An Exchange Web Services timeout exception may occur if the Exchange Mailbox has a large number of Appointments Contacts, and Tasks syncing.314858

  • The Other Address field doesn't sync to CRM when it is the only field updated in Outlook.314916

  • Contact no longer syncs to Exchange after removing the e-mail address in CRM.315755

  • Contact no longer syncs to CRM after removing the e-mail address in Exchange.315758

  • When attempting to Go Offline using the CRM for Outlook client the error "The underlying connection was closed: A connection that was expected to be kept alive was closed by the server" occurs.316268

Need more help?

Expand your skills
Explore Training
Get new features first
Join Microsoft Insiders

Was this information helpful?

What affected your experience?

Thank you for your feedback!