Sign in with Microsoft
Sign in or create an account.
Select a different account.
You have multiple accounts
Choose the account you want to sign in with.


Consider the following scenario:

  • You have deployed the Microsoft Skype for Business 2016 client.

  • You have Azure voicemail enabled for users.

  • You receive a voicemail on Azure voicemail.

In this scenario, the Skype for business client may not show the voicemail or may show the "From" part of the voicemail as "" instead of the senders' name.


To fix this issue, install the April 2, 2019, update (KB4462234) for Skype for Business 2016.

Need more help?

Expand your skills
Explore Training
Get new features first
Join Microsoft Insiders

Was this information helpful?

What affected your experience?

Thank you for your feedback!