Skype for Business online user can't access the voicemail messages left on Azure voicemail from the Skype for Business 2016 client

Symptoms

Consider the following scenario:

  • You have deployed the Microsoft Skype for Business 2016 client.

  • You have Azure voicemail enabled for users.

  • You receive a voicemail on Azure voicemail.

In this scenario, the Skype for business client may not show the voicemail or may show the "From" part of the voicemail as "noreply@skype.voicemail.com" instead of the senders' name.

Resolution

To fix this issue, install the April 2, 2019, update (KB4462234) for Skype for Business 2016.

Need more help?

Expand your skills
Explore Training
Get new features first
Join Microsoft Insiders

Was this information helpful?

Thank you for your feedback!

Thank you for your feedback! It sounds like it might be helpful to connect you to one of our Office support agents.

×