Sign in with Microsoft
Sign in or create an account.
Hello,
Select a different account.
You have multiple accounts
Choose the account you want to sign in with.

Symptoms

Microsoft Skype for Business Server 2015 installer may not update necessary drivers for Skype for Business Server 2015. For example, the Media Relay driver that's used by Skype for Business Server 2015 may not be updated silently, and some known issues cannot be fixed after you install certain updates. Meanwhile, you may find the version of the RTCMrDrv.sys file in the following location is 5.0.8308.241:

%WINDIR%\system32\drivers directoryThis issue occurs in the following scenario:

You have installed cumulative update 6.0.9319.249 for Skype for Business Server 2015. Meanwhile, you have installed any cumulative update after the cumulative update 6.0.9319.249 for Skype for Business Server 2015 after you install the cumulative update 6.0.9319.249.

Resolution

To fix this issue, install the February 2017 cumulative update 6.0.9319.277 for Skype for Business Server 2015, Front End server and Edge Server.

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

Was this information helpful?

What affected your experience?
By pressing submit, your feedback will be used to improve Microsoft products and services. Your IT admin will be able to collect this data. Privacy Statement.

Thank you for your feedback!

×