Symptoms

Consider the following scenario:

  • You configure a Windows failover cluster to host some network-related resources.

  • You start an application or service on a computer that is running Windows Server 2008 R2, Windows 7, Windows Server 2008, or Windows Vista and that you configure as an application server. The application or service connects to the network-related resources.

  • No router exists between the failover cluster and the application server.

  • The Cluster service performs a failover operation.

In this scenario, the Cluster service fails over the network-related resources slowly.

Note This issue does not occur if a router exists between the failover cluster and the application server.

For example, consider the following scenario:

  • You configure a Windows Server 2008 R2 failover cluster to host an instance of Microsoft SQL Server.

  • You configure an application server and then directly connect the cluster and application server. No router exists between the cluster and the application server.

  • The Cluster service performs a failover operation.

In this scenario, the Cluster service requires 9 seconds to fail over the SQL Server resources. However, the Cluster service requires only 3 seconds if a router exists between the cluster and the application server.

Cause

This issue occurs because the TCP/IP stack of the application server incorrectly ignores gratuitous Address Resolution Protocol (ARP) requests.

Resolution

To resolve this issue, install the following hotfix on the application server that is running Windows Server 2008 R2, Windows 7, Windows Server 2008, or Windows Vista.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:

  • Windows Vista Service Pack 2 (SP2)

  • Windows Server 2008 Service Pack 2 (SP2)

  • Windows 7

  • Windows 7 Service Pack 1 (SP1)

  • Windows Server 2008 R2

  • Windows Server 2008 R2 Service Pack 1 (SP1)

For more information about how to obtain a Windows Vista service pack, click the following article number to view the article in the Microsoft Knowledge Base:

935791 How to obtain the latest Windows Vista service pack

For more information about how to obtain a Windows Server 2008 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

968849 How to obtain the latest service pack for Windows Server 2008

For more information about how to obtain a Windows 7 or Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To apply this hotfix, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows Vista and Windows Server 2008 file information notes

Important Windows Vista hotfixes and Windows Server 2008 hotfixes are included in the same packages. However, only "Windows Vista" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows Vista" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.

    Version

    Product

    SR_Level

    Service branch

    6.0.600
    2.
    22xxx

    Windows Vista and Windows Server 2008

    SP2

    LDR

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. MUM files and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows Server 2008 and of Windows Vista

File name

File version

File size

Date

Time

Platform

Tcpipreg.sys

6.0.6002.22722

31,232

30-Sep-2011

14:07

x86

Tcpip.sys

6.0.6002.22722

913,280

30-Sep-2011

19:15

x86

For all supported x64-based versions of Windows Server 2008 and of Windows Vista

File name

File version

File size

Date

Time

Platform

Tcpipreg.sys

6.0.6002.22722

40,448

30-Sep-2011

13:50

x64

Tcpip.sys

6.0.6002.22722

1,423,232

30-Sep-2011

19:11

x64

For all supported IA-64–based versions of Windows Server 2008

File name

File version

File size

Date

Time

Platform

Tcpipreg.sys

6.0.6002.22722

80,896

30-Sep-2011

13:55

IA-64

Tcpip.sys

6.0.6002.22722

2,968,960

30-Sep-2011

19:07

IA-64

Windows 7 and Windows Server 2008 R2 file information notes


Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    Version

    Product

    Milestone

    Service branch

    6.1.760
    0.17xxx

    Windows 7 and Windows Server 2008 R2

    RTM

    GDR

    6.1.760
    0.21xxx

    Windows 7 and Windows Server 2008 R2

    RTM

    LDR

    6.1.760
    1.17xxx

    Windows 7 and Windows Server 2008 R2

    SP1

    GDR

    6.1.760
    1.22xxx

    Windows 7 and Windows Server 2008 R2

    SP1

    LDR

  • GDR service branches contain only those fixes that are widely released to address widespread, extremely important issues. LDR service branches contain hotfixes in addition to widely released fixes.

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 7 and for Windows Server 2008 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows 7

File name

File version

File size

Date

Time

Platform

Netio.sys

6.1.7601.17939

240,496

22-Aug-2012

17:16

x86

Netio.sys

6.1.7601.22097

240,496

22-Aug-2012

17:05

x86

Tcpip.sys

6.1.7600.17109

1,287,024

21-Aug-2012

01:05

x86

Fwpkclnt.sys

6.1.7600.21312

187,248

22-Aug-2012

17:29

x86

Tcpip.sys

6.1.7600.21312

1,303,920

22-Aug-2012

17:29

x86

Fwpkclnt.sys

6.1.7601.17939

187,760

22-Aug-2012

17:16

x86

Tcpip.sys

6.1.7601.17939

1,292,144

22-Aug-2012

17:16

x86

Fwpkclnt.sys

6.1.7601.22097

187,760

22-Aug-2012

17:05

x86

Tcpip.sys

6.1.7601.22097

1,306,992

22-Aug-2012

17:05

x86

For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Netio.sys

6.1.7601.17939

376,688

22-Aug-2012

18:12

x64

Netio.sys

6.1.7601.22097

376,688

22-Aug-2012

18:06

x64

Fwpkclnt.sys

6.1.7600.16385

288,336

14-Jul-2009

01:47

x64

Tcpip.sys

6.1.7600.17109

1,895,280

21-Aug-2012

02:09

x64

Fwpkclnt.sys

6.1.7600.21312

288,112

22-Aug-2012

18:30

x64

Tcpip.sys

6.1.7600.21312

1,877,872

22-Aug-2012

18:30

x64

Fwpkclnt.sys

6.1.7601.17939

288,624

22-Aug-2012

18:12

x64

Tcpip.sys

6.1.7601.17939

1,913,200

22-Aug-2012

18:12

x64

Fwpkclnt.sys

6.1.7601.22097

288,624

22-Aug-2012

18:05

x64

Tcpip.sys

6.1.7601.22097

1,901,936

22-Aug-2012

18:06

x64

For all supported IA-64–based versions of Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Netio.sys

6.1.7601.17939

711,024

22-Aug-2012

16:51

IA-64

Netio.sys

6.1.7601.22097

711,024

22-Aug-2012

16:50

IA-64

Fwpkclnt.sys

6.1.7600.16385

482,896

14-Jul-2009

01:58

IA-64

Tcpip.sys

6.1.7600.17109

3,787,632

21-Aug-2012

01:00

IA-64

Fwpkclnt.sys

6.1.7600.21312

482,672

22-Aug-2012

17:10

IA-64

Tcpip.sys

6.1.7600.21312

3,806,576

22-Aug-2012

17:10

IA-64

Fwpkclnt.sys

6.1.7601.17939

483,184

22-Aug-2012

16:50

IA-64

Tcpip.sys

6.1.7601.17939

3,791,728

22-Aug-2012

16:51

IA-64

Fwpkclnt.sys

6.1.7601.22097

483,184

22-Aug-2012

16:50

IA-64

Tcpip.sys

6.1.7601.22097

3,816,304

22-Aug-2012

16:50

IA-64

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows Vista and for Windows Server 2008

Additional files for all supported x86-based versions of Windows Vista and of Windows Server 2008

File name

Update.mum

File version

Not Applicable

File size

3,240

Date (UTC)

30-Sep-2011

Time (UTC)

19:22

Platform

Not Applicable

File name

X86_13d1f7bdbecd8e451019adc97e049202_31bf3856ad364e35_6.0.6002.22722_none_baf37cbde6d7d491.manifest

File version

Not Applicable

File size

702

Date (UTC)

30-Sep-2011

Time (UTC)

19:22

Platform

Not Applicable

File name

X86_38f24af061896f7006194a9562a25e6b_31bf3856ad364e35_6.0.6002.22722_none_06e21de7ab838135.manifest

File version

Not Applicable

File size

717

Date (UTC)

30-Sep-2011

Time (UTC)

19:22

Platform

Not Applicable

File name

X86_microsoft-windows-l..istry-support-tcpip_31bf3856ad364e35_6.0.6002.22722_none_8879b68c1bbf4069.manifest

File version

Not Applicable

File size

4,845

Date (UTC)

30-Sep-2011

Time (UTC)

16:24

Platform

Not Applicable

File name

X86_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6002.22722_none_b57a92d77cb886d3.manifest

File version

Not Applicable

File size

6,762

Date (UTC)

30-Sep-2011

Time (UTC)

19:22

Platform

Not Applicable

Additional files for all supported x64-based versions of Windows Vista and of Windows Server 2008

File name

Amd64_2e4c6b275a29fd211071bfb246100e76_31bf3856ad364e35_6.0.6002.22722_none_ecfb89c3dc93c27d.manifest

File version

Not Applicable

File size

706

Date (UTC)

30-Sep-2011

Time (UTC)

19:22

Platform

Not Applicable

File name

Amd64_cd35e88695975c05dfec7fd8c56c2d7a_31bf3856ad364e35_6.0.6002.22722_none_2584643ece3de305.manifest

File version

Not Applicable

File size

721

Date (UTC)

30-Sep-2011

Time (UTC)

19:22

Platform

Not Applicable

File name

Amd64_microsoft-windows-l..istry-support-tcpip_31bf3856ad364e35_6.0.6002.22722_none_e498520fd41cb19f.manifest

File version

Not Applicable

File size

5,122

Date (UTC)

30-Sep-2011

Time (UTC)

15:57

Platform

Not Applicable

File name

Amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6002.22722_none_11992e5b3515f809.manifest

File version

Not Applicable

File size

6,784

Date (UTC)

30-Sep-2011

Time (UTC)

19:22

Platform

Not Applicable

File name

Update.mum

File version

Not Applicable

File size

3,266

Date (UTC)

30-Sep-2011

Time (UTC)

19:22

Platform

Not Applicable

Additional files for all supported IA-64–based versions of Windows Server 2008

File name

Ia64_24a300dd7d0c3b45b5bbf29bf11458d4_31bf3856ad364e35_6.0.6002.22722_none_ab07e36c9db8ba37.manifest

File version

Not Applicable

File size

1,066

Date (UTC)

30-Sep-2011

Time (UTC)

19:21

Platform

Not Applicable

File name

Ia64_microsoft-windows-l..istry-support-tcpip_31bf3856ad364e35_6.0.6002.22722_none_887b5a821bbd4965.manifest

File version

Not Applicable

File size

5,118

Date (UTC)

30-Sep-2011

Time (UTC)

15:44

Platform

Not Applicable

File name

Ia64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6002.22722_none_b57c36cd7cb68fcf.manifest

File version

Not Applicable

File size

6,773

Date (UTC)

30-Sep-2011

Time (UTC)

19:22

Platform

Not Applicable

File name

Update.mum

File version

Not Applicable

File size

2,255

Date (UTC)

30-Sep-2011

Time (UTC)

19:21

Platform

Not Applicable

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7

File name

Update-bf.mum

File version

Not Applicable

File size

2,719

Date (UTC)

23-Aug-2012

Time (UTC)

10:03

Platform

Not Applicable

File name

Update.mum

File version

Not Applicable

File size

2,773

Date (UTC)

23-Aug-2012

Time (UTC)

10:03

Platform

Not Applicable

File name

X86_023e1b0965b33081897c76e283cbfa0c_31bf3856ad364e35_6.1.7600.17109_none_e98de5ee594e389a.manifest

File version

Not Applicable

File size

702

Date (UTC)

23-Aug-2012

Time (UTC)

10:03

Platform

Not Applicable

File name

X86_15ec4253de71dff80d979ff27ced2467_31bf3856ad364e35_6.1.7601.22097_none_5f74bfddee2ad686.manifest

File version

Not Applicable

File size

1,054

Date (UTC)

23-Aug-2012

Time (UTC)

10:03

Platform

Not Applicable

File name

X86_34ab3b0686a0d907875653e70461e990_31bf3856ad364e35_6.1.7600.21312_none_49ee16a626448fba.manifest

File version

Not Applicable

File size

702

Date (UTC)

23-Aug-2012

Time (UTC)

10:03

Platform

Not Applicable

File name

X86_dda61e311f677976bf4127eb9da7acdb_31bf3856ad364e35_6.1.7601.17939_none_7a440e655777b59f.manifest

File version

Not Applicable

File size

1,054

Date (UTC)

23-Aug-2012

Time (UTC)

10:03

Platform

Not Applicable

File name

X86_microsoft-windows-netio-infrastructure_31bf3856ad364e35_6.1.7601.17939_none_58923ff3139b4b9b.manifest

File version

Not Applicable

File size

2,540

Date (UTC)

22-Aug-2012

Time (UTC)

17:35

Platform

Not Applicable

File name

X86_microsoft-windows-netio-infrastructure_31bf3856ad364e35_6.1.7601.22097_none_58d8d2de2ceb9678.manifest

File version

Not Applicable

File size

2,540

Date (UTC)

22-Aug-2012

Time (UTC)

17:27

Platform

Not Applicable

File name

X86_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7600.17109_none_b34ece69c7757b8e.manifest

File version

Not Applicable

File size

3,780

Date (UTC)

23-Aug-2012

Time (UTC)

10:10

Platform

Not Applicable

File name

X86_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7600.21312_none_b3c69b28e0a1830f.manifest

File version

Not Applicable

File size

3,834

Date (UTC)

22-Aug-2012

Time (UTC)

17:45

Platform

Not Applicable

File name

X86_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7601.17939_none_b514e56fc4b40532.manifest

File version

Not Applicable

File size

3,834

Date (UTC)

22-Aug-2012

Time (UTC)

17:39

Platform

Not Applicable

File name

X86_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7601.22097_none_b55b785ade04500f.manifest

File version

Not Applicable

File size

3,834

Date (UTC)

22-Aug-2012

Time (UTC)

17:31

Platform

Not Applicable

Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2

File name

Amd64_07a617c29f23e115d5f30329898d23b3_31bf3856ad364e35_6.1.7601.17939_none_cd534b2d180416c9.manifest

File version

Not Applicable

File size

1,060

Date (UTC)

23-Aug-2012

Time (UTC)

10:03

Platform

Not Applicable

File name

Amd64_36190221fbe80daeb2dba173cd8b304e_31bf3856ad364e35_6.1.7601.22097_none_09d2c8892a742c8a.manifest

File version

Not Applicable

File size

712

Date (UTC)

23-Aug-2012

Time (UTC)

10:03

Platform

Not Applicable

File name

Amd64_6aae4e8624978d8a25a2691f39a9abf4_31bf3856ad364e35_6.1.7601.22097_none_30286a2501ed131c.manifest

File version

Not Applicable

File size

1,060

Date (UTC)

23-Aug-2012

Time (UTC)

10:03

Platform

Not Applicable

File name

Amd64_96a1c5dc96f96314bff7ee54a406eb24_31bf3856ad364e35_6.1.7600.17109_none_486a48a5ee00d2d5.manifest

File version

Not Applicable

File size

706

Date (UTC)

23-Aug-2012

Time (UTC)

10:03

Platform

Not Applicable

File name

Amd64_9c2276fe5ebeeabe89889e7a93906bd6_31bf3856ad364e35_6.1.7601.22097_none_1ce3f218b19a901c.manifest

File version

Not Applicable

File size

1,414

Date (UTC)

23-Aug-2012

Time (UTC)

10:03

Platform

Not Applicable

File name

Amd64_db503cc47f71e0c10c152ce0ef55945a_31bf3856ad364e35_6.1.7600.21312_none_76171f4df5a53c25.manifest

File version

Not Applicable

File size

706

Date (UTC)

23-Aug-2012

Time (UTC)

10:03

Platform

Not Applicable

File name

Amd64_f0ed83bda0697abd97fd471015aed5c2_31bf3856ad364e35_6.1.7601.17939_none_f48525cb7b29d619.manifest

File version

Not Applicable

File size

712

Date (UTC)

23-Aug-2012

Time (UTC)

10:03

Platform

Not Applicable

File name

Amd64_f7ec5ef1e8935da78d4a9f92e41242e0_31bf3856ad364e35_6.1.7601.17939_none_ef0a9a5773b8b93f.manifest

File version

Not Applicable

File size

1,414

Date (UTC)

23-Aug-2012

Time (UTC)

10:03

Platform

Not Applicable

File name

Amd64_microsoft-windows-netio-infrastructure_31bf3856ad364e35_6.1.7601.17939_none_b4b0db76cbf8bcd1.manifest

File version

Not Applicable

File size

2,542

Date (UTC)

22-Aug-2012

Time (UTC)

18:33

Platform

Not Applicable

File name

Amd64_microsoft-windows-netio-infrastructure_31bf3856ad364e35_6.1.7601.22097_none_b4f76e61e54907ae.manifest

File version

Not Applicable

File size

2,542

Date (UTC)

22-Aug-2012

Time (UTC)

18:29

Platform

Not Applicable

File name

Amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7600.17109_none_0f6d69ed7fd2ecc4.manifest

File version

Not Applicable

File size

3,784

Date (UTC)

23-Aug-2012

Time (UTC)

10:13

Platform

Not Applicable

File name

Amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7600.21312_none_0fe536ac98fef445.manifest

File version

Not Applicable

File size

3,838

Date (UTC)

22-Aug-2012

Time (UTC)

18:59

Platform

Not Applicable

File name

Amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7601.17939_none_113380f37d117668.manifest

File version

Not Applicable

File size

3,838

Date (UTC)

22-Aug-2012

Time (UTC)

18:36

Platform

Not Applicable

File name

Amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7601.22097_none_117a13de9661c145.manifest

File version

Not Applicable

File size

3,838

Date (UTC)

22-Aug-2012

Time (UTC)

18:33

Platform

Not Applicable

File name

Update-bf.mum

File version

Not Applicable

File size

3,981

Date (UTC)

23-Aug-2012

Time (UTC)

10:03

Platform

Not Applicable

File name

Update.mum

File version

Not Applicable

File size

4,059

Date (UTC)

23-Aug-2012

Time (UTC)

10:03

Platform

Not Applicable

File name

Wow64_microsoft-windows-netio-infrastructure_31bf3856ad364e35_6.1.7601.17939_none_bf0585c900597ecc.manifest

File version

Not Applicable

File size

1,166

Date (UTC)

22-Aug-2012

Time (UTC)

17:23

Platform

Not Applicable

File name

Wow64_microsoft-windows-netio-infrastructure_31bf3856ad364e35_6.1.7601.22097_none_bf4c18b419a9c9a9.manifest

File version

Not Applicable

File size

1,166

Date (UTC)

22-Aug-2012

Time (UTC)

17:13

Platform

Not Applicable

Additional files for all supported IA-64–based versions of Windows Server 2008 R2

File name

Ia64_0cca617f9ba269149453fb38a5f96832_31bf3856ad364e35_6.1.7600.21312_none_a5fa3f6794f84d87.manifest

File version

Not Applicable

File size

704

Date (UTC)

23-Aug-2012

Time (UTC)

10:02

Platform

Not Applicable

File name

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Date (UTC)

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Date (UTC)

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File name

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Date (UTC)

22-Aug-2012

Time (UTC)

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Platform

Not Applicable

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