This article describes an issue that occurs when you use the Printbrm.exe tool on a print server that's running Windows Server 2012 R2. You can fix this issue by using the update in this article. Before you install this update, see the Prerequisites section.

Symptoms

Not all the printer queues settings are restored correctly after you restore a backup by using the Printbrm.exe command-line tool. To be specific, the settings that are not restored are in the PrinterDriverData structure. The corresponding settings are not in the backup file itself, meaning that it never even got backed up in the first place.

How to get this update

You can get this update by using one of the following methods. We have released an update through Windows Update and Microsoft Download Center. Even though this issue is observed only in Windows Server 2012 R2, the update also applies to Windows 8.1.

Important If you install a language pack after you install this update, you must reinstall this update. Therefore, we recommend that you install any language packs that you need before you install this update. For more information, see Add language packs to Windows.

Method 1: Windows Update

This update is provided as a Recommended update on Windows Update. For more information on how to run Windows Update, see How to get an update through Windows Update.

Method 2: Microsoft Update Catalog

To get the stand-alone package for this update, go to the Microsoft Update Catalog website.

Note You must be running Microsoft Internet Explorer 6.0 or later.

Update detail information

Prerequisites

To apply this update, you must have April 2014 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 (2919355) installed in Windows 8.1 or Windows Server 2012 R2.

Registry information

To apply this update, you don't have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this update.

Update replacement information

This update doesn't replace a previously released update.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References

Learn about the terminology that Microsoft uses to describe software updates.

File Information

The English (United States) version of this software update installs files that have the attributes that are listed in the following tables.

Notes

  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    Version

    Product

    Milestone

    Service branch

    6.3.960 0.17 xxx

    Windows 8.1 and Windows Server 2012 R2

    RTM

    GDR

  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed in the "Additional file information" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

x86 Windows 8.1

File name

File version

File size

Date

Time

Platform

Printbrm.exe

6.3.9600.17415

19,456

29-Oct-2014

01:20

x86

Printbrmengine.exe

6.3.9600.18263

205,312

09-Mar-2016

18:19

x86

Printbrmps.dll

6.3.9600.17415

12,288

29-Oct-2014

01:56

x86

Printbrmui.exe

6.3.9600.17415

66,560

29-Oct-2014

01:21

x86

x64 Windows 8.1 and Windows Server 2012 R2

File name

File version

File size

Date

Time

Platform

Printbrm.exe

6.3.9600.17415

23,552

29-Oct-2014

01:52

x64

Printbrmengine.exe

6.3.9600.18263

242,176

09-Mar-2016

19:24

x64

Printbrmps.dll

6.3.9600.17415

19,968

29-Oct-2014

02:41

x64

Printbrmui.exe

6.3.9600.17415

72,704

29-Oct-2014

01:54

x64


x86 Windows 8.1

File property

Value

File name

Update.mum

File version

Not applicable

File size

1,582

Date (UTC)

11-Mar-2016

Time (UTC)

02:12

Platform

Not applicable

File name

X86_c1cf897a78893315ffb72d173fd77354_31bf3856ad364e35_6.3.9600.18263_none_ed1c71ee8038e9af.manifest

File version

Not applicable

File size

711

Date (UTC)

11-Mar-2016

Time (UTC)

02:12

Platform

Not applicable

File name

X86_microsoft-windows-p..ting-tools-printbrm_31bf3856ad364e35_6.3.9600.18263_none_166e5d1360df0dea.manifest

File version

Not applicable

File size

96,764

Date (UTC)

11-Mar-2016

Time (UTC)

02:15

Platform

Not applicable

x64 Windows 8.1 and Windows Server 2012 R2

File property

Value

File name

Amd64_784518d2ac69a883701c39ce82632ab0_31bf3856ad364e35_6.3.9600.18263_none_490713cccc2ee344.manifest

File version

Not applicable

File size

715

Date (UTC)

11-Mar-2016

Time (UTC)

02:12

Platform

Not applicable

File name

Amd64_microsoft-windows-p..ting-tools-printbrm_31bf3856ad364e35_6.3.9600.18263_none_728cf897193c7f20.manifest

File version

Not applicable

File size

96,768

Date (UTC)

11-Mar-2016

Time (UTC)

02:12

Platform

Not applicable

File name

Update.mum

File version

Not applicable

File size

1,804

Date (UTC)

11-Mar-2016

Time (UTC)

02:12

Platform

Not applicable


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