This article describes an update that fixes a serviceability problem in the OneDrive desktop app for Windows on Windows 8.1 devices. We have released an update that has a prerequisite to resolve this problem.
Certain versions of the OneDrive desktop app for Windows cannot automatically update themselves in Windows 8.1.
This problem occurs because of an incorrect registry key that is for self-update mechanism computers. It causes an AutoUpdater feature to crash.
To resolve this problem, we have released an update that fixes the incorrect registry key for Windows 8.1.
How to obtain this update
Method 1: Windows Update
This update is available from Windows Update.
Method 2: Microsoft Download Center
The following files are available for download from the Microsoft Download Center.
All supported x86-based versions of Windows 8.1
All supported x64-based versions of Windows 8.1
For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.
To install this update, you must first install the update 2919355 in Windows 8.1.
To apply this update, you do not have to make any changes to the registry.
You may have to restart the computer after you apply this update.
Update replacement information
This update does not replace a previously released update.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates