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Question:

I am attempting to setup a new user in Personal Data Keeper. When I choose to Save my record is receive the message "Sorry, this record has been created since your attempt to create it." What am I doing wrong?


Answer:

In this case the Employee ID chosen was already assigned to another user. Delete the user and set him up again using an Employee ID that hasn't been used before.




This article was TechKnowledge Document ID:21674

TechKnowledge Content

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