SQL Server or another application crashes on a Windows 8-based or Windows Server 2012-based computer

Microsoft SQL Server or another application crashes or you receive a Stop error message on a computer that is running Windows 8 or Windows Server 2012. This issue occurs because of a race condition in the singly linked lists (SLIST) initialization.

Resolution

To resolve this issue for Windows 8 or Windows Server 2012, install the hotfix that is described in this article.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running Windows 8 or Windows Server 2012.

Registry information

To apply this hotfix, you do not have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 8 and Windows Server 2012 file information notes Important Windows 8 and Windows Server 2012 hotfixes are included in the same packages. However, only "Windows 8" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    Version

    Product

    Milestone

    Service branch

    6.2.920 0.20xxx

    Windows Server 2012

    RTM

    LDR

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately┬áin the "Additional file information for Windows 8 and Windows Server 2012" section. MUM, MANIFEST and the associated security catalog (.cat) files, are very important to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x64-based versions of Windows 8 and Windows Server 2012

File name

File version

File size

Date

Time

Platform

Ntdll.dll

6.2.9200.20975

1,817,056

26-Feb-2014

08:04

x64

Ntoskrnl.exe

6.2.9200.20975

6,954,840

26-Feb-2014

08:05

x64

Ntdll.dll

6.2.9200.20975

1,409,488

26-Feb-2014

06:28

x86


Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684Description of the standard terminology that is used to describe Microsoft software updates

Additional file information for Windows 8 and Windows Server 2012

Additional files for all supported x64-based versions of Windows 8 and Windows Server 2012

File property

Value

File name

Amd64_5bffb7770612b9de29ad39fa85945857_31bf3856ad364e35_6.2.9200.20975_none_272c53fb67bf8092.manifest

File version

Not applicable

File size

697

Date (UTC)

27-Feb-2014

Time (UTC)

03:32

Platform

Not applicable

File name

Amd64_e1bca950d0abe4096f437a088e7b2bfb_31bf3856ad364e35_6.2.9200.20975_none_d8fd61a7f7b36565.manifest

File version

Not applicable

File size

701

Date (UTC)

27-Feb-2014

Time (UTC)

03:32

Platform

Not applicable

File name

Amd64_f74f025ca49226a5d01d38e52073595c_31bf3856ad364e35_6.2.9200.20975_none_29dc9ae70c0e7bdc.manifest

File version

Not applicable

File size

697

Date (UTC)

27-Feb-2014

Time (UTC)

03:32

Platform

Not applicable

File name

Amd64_microsoft-windows-ntdll_31bf3856ad364e35_6.2.9200.20975_none_b235fc259f067100.manifest

File version

Not applicable

File size

3,867

Date (UTC)

26-Feb-2014

Time (UTC)

08:11

Platform

Not applicable

File name

Amd64_microsoft-windows-os-kernel_31bf3856ad364e35_6.2.9200.20975_none_c58f7f8456fbd752.manifest

File version

Not applicable

File size

2,592

Date (UTC)

26-Feb-2014

Time (UTC)

08:11

Platform

Not applicable

File name

Update.mum

File version

Not applicable

File size

2,947

Date (UTC)

27-Feb-2014

Time (UTC)

03:32

Platform

Not applicable

File name

Wow64_microsoft-windows-ntdll_31bf3856ad364e35_6.2.9200.20975_none_bc8aa677d36732fb.manifest

File version

Not applicable

File size

3,627

Date (UTC)

26-Feb-2014

Time (UTC)

06:34

Platform

Not applicable


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