Symptoms

Consider the following scenario:

  • You have a computer that is running Windows Vista Service Pack 1 or Windows Server 2008.

  • The computer has an integrated graphics adapter and a discrete graphics adapter.

  • When you start the computer, you are using the discrete graphics adapter for the display output.

  • You switch the display output from the discrete graphics adapter to the integrated graphics adapter.

  • A power event occurs. For example, when your AC power cord is disconnected, the power supply system fails over to a DC power source.

In this scenario, you may receive the following Stop error:

Stop: 0x00000018 (parameter1, parameter2,
parameter3,
parameter4)
REFERENCE_BY_POINTER

Note This problem occurs only on computers that have certain hardware installed.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix on a Windows Vista-based computer, you must have Windows Vista Service Pack 1 installed on the computer.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

935791 How to obtain the latest Windows Vista service pack

No prerequisites are required for Windows Server 2008-based computers.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista and Windows Server 2008 file information notes

  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.

    Version

    Product

    Milestone

    Service branch

    6.0.6001.22xxx

    Windows Vista SP1 and Windows Server 2008 SP1

    SP1

    LDR

  • The .manifest files and the .mum files that are installed in each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. These files and their associated .cat (security catalog) files are critical to maintaining the state of the updated component. The .cat files are signed with a Microsoft digital signature. The attributes of these security files are not listed.

For all supported x86-based versions of Windows Server 2008 and Windows Vista

File name

File version

File size

Date

Time

Platform

Cdd.dll

6.0.6001.22258

36,864

05-Sep-2008

05:01

x86

Dxgkrnl.sys

6.0.6001.22258

625,152

05-Sep-2008

02:40

x86

For all supported x64-based versions of Windows Server 2008 and Windows Vista

File name

File version

File size

Date

Time

Platform

Cdd.dll

6.0.6001.22258

47,104

05-Sep-2008

05:21

x64

Dxgkrnl.sys

6.0.6001.22258

883,200

05-Sep-2008

02:58

x64

For all supported Itanium-based versions of Windows Server 2008

File name

File version

File size

Date

Time

Platform

Cdd.dll

6.0.6001.22258

105,472

05-Sep-2008

05:58

IA-64

Dxgkrnl.sys

6.0.6001.22258

1,981,440

05-Sep-2008

03:38

IA-64

Additional file information for Windows Server 2008 and Windows Vista

Additional files for all supported x86-based versions of Windows Server 2008 and Windows Vista

File name

Package_1_for_kb957463~31bf3856ad364e35~x86~~6.0.1.0.mum

File version

Not Applicable

File size

1,943

Date (UTC)

05-Sep-2008

Time (UTC)

17:45

Platform

Not Applicable

File name

Package_2_for_kb957463~31bf3856ad364e35~x86~~6.0.1.0.mum

File version

Not Applicable

File size

1,781

Date (UTC)

05-Sep-2008

Time (UTC)

17:45

Platform

Not Applicable

File name

Package_3_for_kb957463~31bf3856ad364e35~x86~~6.0.1.0.mum

File version

Not Applicable

File size

1,781

Date (UTC)

05-Sep-2008

Time (UTC)

17:45

Platform

Not Applicable

File name

Package_for_kb957463_client_1~31bf3856ad364e35~x86~~6.0.1.0.mum

File version

Not Applicable

File size

1,367

Date (UTC)

05-Sep-2008

Time (UTC)

17:45

Platform

Not Applicable

File name

Package_for_kb957463_client~31bf3856ad364e35~x86~~6.0.1.0.mum

File version

Not Applicable

File size

1,430

Date (UTC)

05-Sep-2008

Time (UTC)

17:45

Platform

Not Applicable

File name

Package_for_kb957463_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mum

File version

Not Applicable

File size

1,421

Date (UTC)

05-Sep-2008

Time (UTC)

17:45

Platform

Not Applicable

File name

Package_for_kb957463_sc~31bf3856ad364e35~x86~~6.0.1.0.mum

File version

Not Applicable

File size

1,422

Date (UTC)

05-Sep-2008

Time (UTC)

17:45

Platform

Not Applicable

File name

Package_for_kb957463_server_0~31bf3856ad364e35~x86~~6.0.1.0.mum

File version

Not Applicable

File size

1,425

Date (UTC)

05-Sep-2008

Time (UTC)

17:45

Platform

Not Applicable

File name

Package_for_kb957463_server~31bf3856ad364e35~x86~~6.0.1.0.mum

File version

Not Applicable

File size

1,430

Date (UTC)

05-Sep-2008

Time (UTC)

17:45

Platform

Not Applicable

File name

X86_5ef73c87dccdbd2fae55523410828a6a_31bf3856ad364e35_6.0.6001.22258_none_991f832082891732.manifest

File version

Not Applicable

File size

696

Date (UTC)

05-Sep-2008

Time (UTC)

17:45

Platform

Not Applicable

File name

X86_microsoft-windows-lddmcore_31bf3856ad364e35_6.0.6001.22258_none_ac242a03fccbb8da.manifest

File version

Not Applicable

File size

8,417

Date (UTC)

05-Sep-2008

Time (UTC)

05:41

Platform

Not Applicable

Additional files for all supported x64-based versions of Windows Server 2008 and Windows Vista

File name

Amd64_2fd56c6c44199a3c9680fa0f40797746_31bf3856ad364e35_6.0.6001.22258_none_6a48ed5db57598b4.manifest

File version

Not Applicable

File size

700

Date (UTC)

05-Sep-2008

Time (UTC)

17:45

Platform

Not Applicable

File name

Amd64_microsoft-windows-lddmcore_31bf3856ad364e35_6.0.6001.22258_none_0842c587b5292a10.manifest

File version

Not Applicable

File size

8,679

Date (UTC)

05-Sep-2008

Time (UTC)

06:03

Platform

Not Applicable

File name

Package_1_for_kb957463~31bf3856ad364e35~amd64~~6.0.1.0.mum

File version

Not Applicable

File size

1,955

Date (UTC)

05-Sep-2008

Time (UTC)

17:45

Platform

Not Applicable

File name

Package_2_for_kb957463~31bf3856ad364e35~amd64~~6.0.1.0.mum

File version

Not Applicable

File size

1,791

Date (UTC)

05-Sep-2008

Time (UTC)

17:45

Platform

Not Applicable

File name

Package_3_for_kb957463~31bf3856ad364e35~amd64~~6.0.1.0.mum

File version

Not Applicable

File size

1,791

Date (UTC)

05-Sep-2008

Time (UTC)

17:45

Platform

Not Applicable

File name

Package_for_kb957463_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mum

File version

Not Applicable

File size

1,375

Date (UTC)

05-Sep-2008

Time (UTC)

17:45

Platform

Not Applicable

File name

Package_for_kb957463_client~31bf3856ad364e35~amd64~~6.0.1.0.mum

File version

Not Applicable

File size

1,438

Date (UTC)

05-Sep-2008

Time (UTC)

17:45

Platform

Not Applicable

File name

Package_for_kb957463_sc_0~31bf3856ad364e35~amd64~~6.0.1.0.mum

File version

Not Applicable

File size

1,429

Date (UTC)

05-Sep-2008

Time (UTC)

17:45

Platform

Not Applicable

File name

Package_for_kb957463_sc~31bf3856ad364e35~amd64~~6.0.1.0.mum

File version

Not Applicable

File size

1,430

Date (UTC)

05-Sep-2008

Time (UTC)

17:45

Platform

Not Applicable

File name

Package_for_kb957463_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mum

File version

Not Applicable

File size

1,433

Date (UTC)

05-Sep-2008

Time (UTC)

17:45

Platform

Not Applicable

File name

Package_for_kb957463_server~31bf3856ad364e35~amd64~~6.0.1.0.mum

File version

Not Applicable

File size

1,438

Date (UTC)

05-Sep-2008

Time (UTC)

17:45

Platform

Not Applicable

Additional files for all supported Itanium-based versions of Windows Server 2008

File name

Ia64_a6c354b50bc4cb52d4e0b0d542ab360b_31bf3856ad364e35_6.0.6001.22258_none_fe8b0a78908002fd.manifest

File version

Not Applicable

File size

698

Date (UTC)

05-Sep-2008

Time (UTC)

17:45

Platform

Not Applicable

File name

Ia64_microsoft-windows-lddmcore_31bf3856ad364e35_6.0.6001.22258_none_ac25cdf9fcc9c1d6.manifest

File version

Not Applicable

File size

8,672

Date (UTC)

05-Sep-2008

Time (UTC)

07:41

Platform

Not Applicable

File name

Package_1_for_kb957463~31bf3856ad364e35~ia64~~6.0.1.0.mum

File version

Not Applicable

File size

1,786

Date (UTC)

05-Sep-2008

Time (UTC)

17:45

Platform

Not Applicable

File name

Package_2_for_kb957463~31bf3856ad364e35~ia64~~6.0.1.0.mum

File version

Not Applicable

File size

1,786

Date (UTC)

05-Sep-2008

Time (UTC)

17:45

Platform

Not Applicable

File name

Package_for_kb957463_sc_0~31bf3856ad364e35~ia64~~6.0.1.0.mum

File version

Not Applicable

File size

1,425

Date (UTC)

05-Sep-2008

Time (UTC)

17:45

Platform

Not Applicable

File name

Package_for_kb957463_sc~31bf3856ad364e35~ia64~~6.0.1.0.mum

File version

Not Applicable

File size

1,426

Date (UTC)

05-Sep-2008

Time (UTC)

17:45

Platform

Not Applicable

File name

Package_for_kb957463_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mum

File version

Not Applicable

File size

1,429

Date (UTC)

05-Sep-2008

Time (UTC)

17:45

Platform

Not Applicable

File name

Package_for_kb957463_server~31bf3856ad364e35~ia64~~6.0.1.0.mum

File version

Not Applicable

File size

1,434

Date (UTC)

05-Sep-2008

Time (UTC)

17:45

Platform

Not Applicable

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

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