Stop error when you try to deploy a Windows 7 or Windows Server 2008 R2 image to a computer

Symptoms

Assume that you try to deploy a Windows 7 or Windows Server 2008 R2 image to a computer. When Windows installs certain third-party drivers, the computer crashes. Additionally, you receive the following Stop error:

STOP: 0x000000D1 ( parameter1 , parameter2 , parameter3 , parameter4 )
DRIVER_IRQL_NOT_LESS_OR_EQUAL

Cause

This issue occurs because of a race condition issue in the netbio.sys driver. When Windows Filtering Platform (WFP) calls the callout function of third-party drivers by using a deleted flow context, the computer crashes.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running Windows 7 Service Pack 1 (SP1) or Windows Server 2008 R2 Service Pack 1 (SP1). For more information about how to obtain a Windows 7 or Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To apply this hotfix, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 7 and Windows Server 2008 R2 file information notes


Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, milestone (RTM,SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    Version

    Product

    Milestone

    Service branch

    6.1.760
    1.17xxx

    Windows 7 and Windows Server 2008 R2

    SP1

    GDR

    6.1.760
    1.22xxx

    Windows 7 and Windows Server 2008 R2

    SP1

    LDR

  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 7 and for Windows Server 2008 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

File name

File version

File size

Date

Time

Netio.sys

6.1.7601.17939

240,496

22-Aug-2012

17:16

Netio.sys

6.1.7601.22114

240,496

19-Sep-2012

04:22

Fwpkclnt.sys

6.1.7601.17939

187,760

22-Aug-2012

17:16

Tcpip.sys

6.1.7601.17956

1,293,704

19-Sep-2012

04:16

Fwpkclnt.sys

6.1.7601.22114

187,784

19-Sep-2012

04:22

Tcpip.sys

6.1.7601.22114

1,308,016

19-Sep-2012

04:22


File name

File version

File size

Date

Time

Netio.sys

6.1.7601.17939

376,688

22-Aug-2012

18:12

Netio.sys

6.1.7601.22114

376,688

19-Sep-2012

06:01

Fwpkclnt.sys

6.1.7601.17939

288,624

22-Aug-2012

18:12

Tcpip.sys

6.1.7601.17956

1,914,248

19-Sep-2012

05:04

Fwpkclnt.sys

6.1.7601.22114

288,624

19-Sep-2012

06:01

Tcpip.sys

6.1.7601.22114

1,902,448

19-Sep-2012

06:01


File name

File version

File size

Date

Time

Netio.sys

6.1.7601.17939

711,024

22-Aug-2012

16:51

Netio.sys

6.1.7601.22114

711,048

19-Sep-2012

04:26

Fwpkclnt.sys

6.1.7601.17939

483,184

22-Aug-2012

16:50

Tcpip.sys

6.1.7601.17956

3,794,312

19-Sep-2012

03:44

Fwpkclnt.sys

6.1.7601.22114

483,184

19-Sep-2012

04:26

Tcpip.sys

6.1.7601.22114

3,819,376

19-Sep-2012

04:27


Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows 7 and for Windows Server 2008 R2

File name

X86_705ea63c2f80026b956901f1cfbf8a94_31bf3856ad364e35_6.1.7601.17939_none_b114d61d19ccff57.manifest

File version

Not applicable

File size

1,054

Date (UTC)

19-Sep-2012

Time (UTC)

11:34

File name

X86_c318ab6437f8c50b23c8f81fba077e09_31bf3856ad364e35_6.1.7601.22114_none_bcfcef7ed334d3f6.manifest

File version

Not applicable

File size

1,054

Date (UTC)

19-Sep-2012

Time (UTC)

11:34

File name

X86_microsoft-windows-netio-infrastructure_31bf3856ad364e35_6.1.7601.17939_none_58923ff3139b4b9b.manifest

File version

Not applicable

File size

2,540

Date (UTC)

22-Aug-2012

Time (UTC)

17:35

File name

X86_microsoft-windows-netio-infrastructure_31bf3856ad364e35_6.1.7601.22114_none_592c53462cad6812.manifest

File version

Not applicable

File size

2,540

Date (UTC)

19-Sep-2012

Time (UTC)

04:41

File name

X86_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7601.17956_none_b4fc44b9c4c6f10f.manifest

File version

Not applicable

File size

3,780

Date (UTC)

19-Sep-2012

Time (UTC)

11:38

File name

X86_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7601.22114_none_b5aef8c2ddc621a9.manifest

File version

Not applicable

File size

3,834

Date (UTC)

19-Sep-2012

Time (UTC)

04:46


File name

Amd64_037f628c0e1f4c440d43f11da4332cd0_31bf3856ad364e35_6.1.7601.22114_none_9fcb01386126479b.manifest

File version

Not applicable

File size

712

Date (UTC)

19-Sep-2012

Time (UTC)

11:34

File name

Amd64_1080fffc4370bbfac5df6ddbb1d33433_31bf3856ad364e35_6.1.7601.22114_none_f49cf38d89c72090.manifest

File version

Not applicable

File size

1,060

Date (UTC)

19-Sep-2012

Time (UTC)

11:34

File name

Amd64_9db901bc7d8bf5a52273a5ae630449c1_31bf3856ad364e35_6.1.7601.17939_none_c5d318e00cfe015f.manifest

File version

Not applicable

File size

1,414

Date (UTC)

19-Sep-2012

Time (UTC)

11:34

File name

Amd64_d9dcaea7ec7c03326c707f486219b5f3_31bf3856ad364e35_6.1.7601.22114_none_1f759f59fa693a1b.manifest

File version

Not applicable

File size

1,414

Date (UTC)

19-Sep-2012

Time (UTC)

11:34

File name

Amd64_f0ed83bda0697abd97fd471015aed5c2_31bf3856ad364e35_6.1.7601.17939_none_f48525cb7b29d619.manifest

File version

Not applicable

File size

712

Date (UTC)

19-Sep-2012

Time (UTC)

11:34

File name

Amd64_f27ba77b9c1d8b646bcb0de08eb217a1_31bf3856ad364e35_6.1.7601.17939_none_f63401a71e04e1c7.manifest

File version

Not applicable

File size

1,060

Date (UTC)

19-Sep-2012

Time (UTC)

11:34

File name

Amd64_microsoft-windows-netio-infrastructure_31bf3856ad364e35_6.1.7601.17939_none_b4b0db76cbf8bcd1.manifest

File version

Not applicable

File size

2,542

Date (UTC)

22-Aug-2012

Time (UTC)

18:33

File name

Amd64_microsoft-windows-netio-infrastructure_31bf3856ad364e35_6.1.7601.22114_none_b54aeec9e50ad948.manifest

File version

Not applicable

File size

2,542

Date (UTC)

19-Sep-2012

Time (UTC)

06:23

File name

Amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7601.17956_none_111ae03d7d246245.manifest

File version

Not applicable

File size

3,784

Date (UTC)

19-Sep-2012

Time (UTC)

11:41

File name

Amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7601.22114_none_11cd9446962392df.manifest

File version

Not applicable

File size

3,838

Date (UTC)

19-Sep-2012

Time (UTC)

06:31

File name

Wow64_microsoft-windows-netio-infrastructure_31bf3856ad364e35_6.1.7601.17939_none_bf0585c900597ecc.manifest

File version

Not applicable

File size

1,166

Date (UTC)

22-Aug-2012

Time (UTC)

17:23

File name

Wow64_microsoft-windows-netio-infrastructure_31bf3856ad364e35_6.1.7601.22114_none_bf9f991c196b9b43.manifest

File version

Not applicable

File size

1,166

Date (UTC)

19-Sep-2012

Time (UTC)

04:30


File name

Ia64_528791fad6d746b7fe84b0cbf459540c_31bf3856ad364e35_6.1.7601.22114_none_e9349a7107449f8d.manifest

File version

Not applicable

File size

1,411

Date (UTC)

19-Sep-2012

Time (UTC)

11:34

File name

Ia64_9a2e0b0cfa91feb3d7f82db401a2eba8_31bf3856ad364e35_6.1.7601.17939_none_f33c755e61fb0863.manifest

File version

Not applicable

File size

1,411

Date (UTC)

19-Sep-2012

Time (UTC)

11:34

File name

Ia64_microsoft-windows-netio-infrastructure_31bf3856ad364e35_6.1.7601.17939_none_5893e3e913995497.manifest

File version

Not applicable

File size

2,541

Date (UTC)

22-Aug-2012

Time (UTC)

18:25

File name

Ia64_microsoft-windows-netio-infrastructure_31bf3856ad364e35_6.1.7601.22114_none_592df73c2cab710e.manifest

File version

Not applicable

File size

2,541

Date (UTC)

19-Sep-2012

Time (UTC)

05:32

File name

Ia64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7601.17956_none_b4fde8afc4c4fa0b.manifest

File version

Not applicable

File size

3,782

Date (UTC)

19-Sep-2012

Time (UTC)

11:34

File name

Ia64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7601.22114_none_b5b09cb8ddc42aa5.manifest

File version

Not applicable

File size

3,836

Date (UTC)

19-Sep-2012

Time (UTC)

05:36

File name

Wow64_microsoft-windows-netio-infrastructure_31bf3856ad364e35_6.1.7601.17939_none_bf0585c900597ecc.manifest

File version

Not applicable

File size

1,166

Date (UTC)

22-Aug-2012

Time (UTC)

17:23

File name

Wow64_microsoft-windows-netio-infrastructure_31bf3856ad364e35_6.1.7601.22114_none_bf9f991c196b9b43.manifest

File version

Not applicable

File size

1,166

Date (UTC)

19-Sep-2012

Time (UTC)

04:30


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