Tasklist.exe tool displays no process information on a computer that is running Windows

Symptoms

Assume that you use the Tasklist.exe tool on a computer that is running one of the following operating systems:

  • Windows Vista

  • Windows Server 2008

  • Windows 7

  • Windows Server 2008 R2

  • Windows 8

  • Windows Server 2012

When the operating system is under a heavy load, the Tasklist.exe tool displays no process information.

For example, assume that you run the following command:

tasklist.exe /FI “IMAGENAME eq lsass.exe”

In this situation, the Tasklist.exe tool displays the following message even when the Lsass.exe process is running:

INFO: No tasks are running which match the specified criteria.\n

Resolution

Cumulative Update information

To resolve this issue in Windows 8 or in Windows Server 2012, install the cumulative update 2811660. For more information about how to obtain this cumulative update package, click the following article number to view the article in the Microsoft Knowledge Base:

2811660 Windows 8 and Windows Server 2012 cumulative update: March 2013

Hotfix information

Important This hotfix has been re-released to address an issue in which the digital signature on files produced and signed by Microsoft will expire prematurely, as described in Microsoft Security Advisory 2749655.

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:

  • Windows Vista Service Pack 2 (SP2)

  • Windows Server 2008 Service Pack 2 (SP2)

  • Windows 7 Service Pack 1 (SP1)

  • Windows Server 2008 R2 Service Pack 1 (SP1)

For more information about how to obtain a Windows Vista service pack, click the following article number to view the article in the Microsoft Knowledge Base:

935791 How to obtain the latest Windows Vista service pack

For more information about how to obtain a Windows Server 2008 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

968849 How to obtain the latest service pack for Windows Server 2008

For more information about how to obtain a Windows 7 or Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To apply this hotfix, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows Vista and Windows Server 2008 file information notesImportant Windows Vista hotfixes and Windows Server 2008 hotfixes are included in the same packages. However, only "Windows Vista" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows Vista" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.

    Version

    Product

    SR_Level

    Service branch

    6.0.600 2.23xxx

    Windows Vista and Windows Server 2008

    SP2

    LDR

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. MUM files and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows Server 2008 and of Windows Vista

File name

File version

File size

Date

Time

Platform

Tasklist.exe

6.0.6002.23031

80,896

01-Feb-2013

09:31

x86

For all supported x64-based versions of Windows Server 2008 and of Windows Vista

File name

File version

File size

Date

Time

Platform

Tasklist.exe

6.0.6002.23031

108,544

01-Feb-2013

02:22

x64

Tasklist.exe

6.0.6002.23031

80,896

01-Feb-2013

09:31

x86

For all supported IA-64-based versions of Windows Server 2008

File name

File version

File size

Date

Time

Platform

Tasklist.exe

6.0.6002.23031

239,104

01-Feb-2013

01:29

IA-64

Tasklist.exe

6.0.6002.23031

80,896

01-Feb-2013

09:31

x86

Windows 7 and Windows Server 2008 R2 file information notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, milestone (RTM,SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    Version

    Product

    Milestone

    Service branch

    6.1.760 1.18xxx

    Windows 7 and Windows Server 2008 R2

    SP1

    GDR

    6.1.760
    1.22xxx

    Windows 7 and Windows Server 2008 R2

    SP1

    LDR

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 7 and for Windows Server 2008 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows 7

File name

File version

File size

Date

Time

Platform

Tasklist.exe

6.1.7601.18070

80,896

01-Feb-2013

03:28

x86

Tasklist.exe

6.1.7601.22239

80,896

01-Feb-2013

03:18

x86

For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Tasklist.exe

6.1.7601.18070

108,032

01-Feb-2013

04:05

x64

Tasklist.exe

6.1.7601.22239

108,032

01-Feb-2013

03:59

x64

Tasklist.exe

6.1.7601.18070

80,896

01-Feb-2013

03:28

x86

Tasklist.exe

6.1.7601.22239

80,896

01-Feb-2013

03:18

x86

For all supported IA-64-based versions of Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Tasklist.exe

6.1.7601.18070

241,152

01-Feb-2013

03:20

IA-64

Tasklist.exe

6.1.7601.22239

241,152

01-Feb-2013

03:24

IA-64

Tasklist.exe

6.1.7601.18070

80,896

01-Feb-2013

03:28

x86

Tasklist.exe

6.1.7601.22239

80,896

01-Feb-2013

03:18

x86


Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information for Windows Vista and for Windows Server 2008

Additional files for all supported x86-based versions of Windows Vista and of Windows Server 2008

File property

Value

File name

X86_c0974b776aecfd4ea2f87c28411fa9ef_31bf3856ad364e35_6.0.6002.23031_none_ff71ee93db3aa919.manifest

File version

Not applicable

File size

696

Date (UTC)

19-Feb-2013

Time (UTC)

10:07

File name

X86_microsoft-windows-tasklist_31bf3856ad364e35_6.0.6002.23031_none_2a93be6e70ad1a96.manifest

File version

Not applicable

File size

7,598

Date (UTC)

01-Feb-2013

Time (UTC)

11:27

Additional files for all supported x64-based versions of Windows Vista and of Windows Server 2008

File property

Value

File name

Amd64_bc10f6c195ae29281e416cfbc3a9c4dc_31bf3856ad364e35_6.0.6002.23031_none_c97f861bf13138d3.manifest

File version

Not applicable

File size

1,040

Date (UTC)

19-Feb-2013

Time (UTC)

10:07

File name

Amd64_microsoft-windows-tasklist_31bf3856ad364e35_6.0.6002.23031_none_86b259f2290a8bcc.manifest

File version

Not applicable

File size

7,632

Date (UTC)

01-Feb-2013

Time (UTC)

03:49

File name

X86_microsoft-windows-tasklist_31bf3856ad364e35_6.0.6002.23031_none_2a93be6e70ad1a96.manifest

File version

Not applicable

File size

7,598

Date (UTC)

01-Feb-2013

Time (UTC)

11:27

Additional files for all supported IA-64-based versions of Windows Server 2008

File property

Value

File name

Ia64_1367779710ac2da974bc318c16d4bd71_31bf3856ad364e35_6.0.6002.23031_none_5316dc32df85b9c4.manifest

File version

Not applicable

File size

1,038

Date (UTC)

19-Feb-2013

Time (UTC)

10:07

File name

Ia64_microsoft-windows-tasklist_31bf3856ad364e35_6.0.6002.23031_none_2a95626470ab2392.manifest

File version

Not applicable

File size

7,615

Date (UTC)

01-Feb-2013

Time (UTC)

02:30

File name

X86_microsoft-windows-tasklist_31bf3856ad364e35_6.0.6002.23031_none_2a93be6e70ad1a96.manifest

File version

Not applicable

File size

7,598

Date (UTC)

01-Feb-2013

Time (UTC)

11:27

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7

File property

Value

File name

X86_737544e409d8164af6f58e1da249bb73_31bf3856ad364e35_6.1.7601.22239_none_7c4613f065ad3eb3.manifest

File version

Not applicable

File size

696

Date (UTC)

01-Feb-2013

Time (UTC)

08:02

File name

X86_8121d17d5141b870a769bbcfb0e289ca_31bf3856ad364e35_6.1.7601.18070_none_2245ebfda70de42c.manifest

File version

Not applicable

File size

696

Date (UTC)

01-Feb-2013

Time (UTC)

08:02

File name

X86_microsoft-windows-tasklist_31bf3856ad364e35_6.1.7601.18070_none_2a059b26b8c827c2.manifest

File version

Not applicable

File size

2,562

Date (UTC)

01-Feb-2013

Time (UTC)

05:34

File name

X86_microsoft-windows-tasklist_31bf3856ad364e35_6.1.7601.22239_none_2ac37c21d1bd38fe.manifest

File version

Not applicable

File size

2,562

Date (UTC)

01-Feb-2013

Time (UTC)

04:57

Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2

File property

Value

File name

Amd64_55aaf69f18b06429bc5fe38bd55d2c83_31bf3856ad364e35_6.1.7601.18070_none_5ba46e61b1e97e7b.manifest

File version

Not applicable

File size

1,040

Date (UTC)

01-Feb-2013

Time (UTC)

08:02

File name

Amd64_5bafa90e83d5d9cff9e7af8311e96de2_31bf3856ad364e35_6.1.7601.22239_none_db693d116d8c8971.manifest

File version

Not applicable

File size

700

Date (UTC)

01-Feb-2013

Time (UTC)

08:02

File name

Amd64_737544e409d8164af6f58e1da249bb73_31bf3856ad364e35_6.1.7601.22239_none_d864af741e0aafe9.manifest

File version

Not applicable

File size

698

Date (UTC)

01-Feb-2013

Time (UTC)

08:02

File name

Amd64_8121d17d5141b870a769bbcfb0e289ca_31bf3856ad364e35_6.1.7601.18070_none_7e6487815f6b5562.manifest

File version

Not applicable

File size

698

Date (UTC)

01-Feb-2013

Time (UTC)

08:02

File name

Amd64_ba90d4e0623100f86e772f05a4ce29de_31bf3856ad364e35_6.1.7601.18070_none_c4d62ef27d2251ee.manifest

File version

Not applicable

File size

700

Date (UTC)

01-Feb-2013

Time (UTC)

08:02

File name

Amd64_fed31bd9db1bcb9586a19a0ca947a18c_31bf3856ad364e35_6.1.7601.22239_none_cf7c0422e0d08711.manifest

File version

Not applicable

File size

1,040

Date (UTC)

01-Feb-2013

Time (UTC)

08:02

File name

Amd64_microsoft-windows-tasklist_31bf3856ad364e35_6.1.7601.18070_none_862436aa712598f8.manifest

File version

Not applicable

File size

2,566

Date (UTC)

01-Feb-2013

Time (UTC)

06:19

File name

Amd64_microsoft-windows-tasklist_31bf3856ad364e35_6.1.7601.22239_none_86e217a58a1aaa34.manifest

File version

Not applicable

File size

2,566

Date (UTC)

01-Feb-2013

Time (UTC)

05:47

File name

X86_microsoft-windows-tasklist_31bf3856ad364e35_6.1.7601.18070_none_2a059b26b8c827c2.manifest

File version

Not applicable

File size

2,562

Date (UTC)

01-Feb-2013

Time (UTC)

05:34

File name

X86_microsoft-windows-tasklist_31bf3856ad364e35_6.1.7601.22239_none_2ac37c21d1bd38fe.manifest

File version

Not applicable

File size

2,562

Date (UTC)

01-Feb-2013

Time (UTC)

04:57

Additional files for all supported IA-64-based versions of Windows Server 2008 R2

File property

Value

File name

Ia64_12006fe4f68480f92003411e23834107_31bf3856ad364e35_6.1.7601.22239_none_cfb0f7526dc9dfe3.manifest

File version

Not applicable

File size

1,038

Date (UTC)

01-Feb-2013

Time (UTC)

08:02

File name

Ia64_15467c5b352fb1e687ef953984fe7e4a_31bf3856ad364e35_6.1.7601.18070_none_afe5b663fb4beec1.manifest

File version

Not applicable

File size

1,038

Date (UTC)

01-Feb-2013

Time (UTC)

08:02

File name

Ia64_microsoft-windows-tasklist_31bf3856ad364e35_6.1.7601.18070_none_2a073f1cb8c630be.manifest

File version

Not applicable

File size

2,564

Date (UTC)

01-Feb-2013

Time (UTC)

06:15

File name

Ia64_microsoft-windows-tasklist_31bf3856ad364e35_6.1.7601.22239_none_2ac52017d1bb41fa.manifest

File version

Not applicable

File size

2,564

Date (UTC)

01-Feb-2013

Time (UTC)

04:49

File name

X86_microsoft-windows-tasklist_31bf3856ad364e35_6.1.7601.18070_none_2a059b26b8c827c2.manifest

File version

Not applicable

File size

2,562

Date (UTC)

01-Feb-2013

Time (UTC)

05:34

File name

X86_microsoft-windows-tasklist_31bf3856ad364e35_6.1.7601.22239_none_2ac37c21d1bd38fe.manifest

File version

Not applicable

File size

2,562

Date (UTC)

01-Feb-2013

Time (UTC)

04:57


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