The "Active Directory Users and Computers" MMC snap-in does not list all the accounts that have passwords cached on the RODC in Windows

Symptoms

Consider the following scenario:

  • You cache the passwords of the user accounts or the passwords of the computer accounts on a read-only domain controller (RODC).

  • You have a computer that is running Windows Server 2008 R2, Windows 7, Windows Server 2008, or Windows Vista.

  • On this computer, you try to query the user and computer accounts by using the "Active Directory Users and Computers" Management Microsoft Management Console (MMC) snap-in.

    Note For more information about how to view accounts in the "Active Directory Users and Computers" MMC snap-in, visit the following Microsoft website:

    General information about the administration of Password Replication Policy

In this scenario, the query result is missing some user accounts or computer accounts for the passwords that are cached on the RODC.

Note You can also use commands to retrieve the user and computer accounts. To list the user and computer accounts for the passwords that are cached on the RODC, run the following command:

repadmin /prp view <read-only domain controller> revealThe user and computer accounts that are listed in the MMC snap-in are fewer than in the results that you receive by using the repadmin command.

Cause

This issue occurs because a Lightweight Directory Access Protocol (LDAP) query filter handles some special characters in the accounts incorrectly. This LDAP query filter is used by the "Active Directory Users and Computers" MMC snap-in. Therefore, the "Active Directory Users and Computers" MMC snap-in returns an incorrect query result.

Note The special characters that the LDAP query filter may handle incorrectly include the following:

  • Asterisk ("*")

  • Opening parenthesis ("(")

  • Closing parenthesis (")")

  • Backslash ("\")

  • Null character ("NUL")

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:

  • Windows Vista Service Pack 1 (SP1)

  • Windows Vista Service Pack 2 (SP2)

  • Windows Server 2008

  • Windows Server 2008 Service Pack 2 (SP2)

  • Windows 7

  • Windows Server 2008 R2

Additionally, you must have the Remote Server Administration Tools (RSAT) installed if you are running Windows 7 or Windows Vista.

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows Vista and Windows Server 2008 file information notes

Important Windows Vista hotfixes and Windows Server 2008 hotfixes are included in the same packages. However, only "Windows Vista" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows Vista" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.

    Version

    Product

    SR_Level

    Service branch

    6.0.600
    1.
    22xxx

    Windows Vista and Windows Server 2008

    SP1

    LDR

    6.0.600
    2.
    22xxx

    Windows Vista and Windows Server 2008

    SP2

    LDR

  • Service Pack 1 is integrated into the release version of Windows Server 2008. Therefore, RTM milestone files apply only to Windows Vista. RTM milestone files have a 6.0.0000.xxxxx version number.

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. MUM files and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows Server 2008 and of Windows Vista

File name

File version

File size

Date

Time

Platform

Dsadmin.dll

6.0.6001.22725

859,136

07-Jul-2010

14:36

x86

Dssite.msc

Not applicable

144,646

04-Mar-2010

05:48

Not applicable

Dsadmin.dll

6.0.6002.22441

859,136

07-Jul-2010

15:53

x86

Dssite.msc

Not applicable

144,646

03-Apr-2009

20:45

Not applicable

For all supported x64-based versions of Windows Server 2008 and of Windows Vista

File name

File version

File size

Date

Time

Platform

Dsadmin.dll

6.0.6001.22725

1,248,768

07-Jul-2010

15:02

x64

Dssite.msc

Not applicable

144,646

26-Feb-2010

04:06

Not applicable

Dsadmin.dll

6.0.6002.22441

1,248,256

07-Jul-2010

16:05

x64

Dssite.msc

Not applicable

144,646

03-Apr-2009

20:40

Not applicable

Dsadmin.dll

6.0.6001.22725

859,136

07-Jul-2010

14:36

x86

Dssite.msc

Not applicable

144,646

04-Mar-2010

05:48

Not applicable

Dsadmin.dll

6.0.6002.22441

859,136

07-Jul-2010

15:53

x86

Dssite.msc

Not applicable

144,646

03-Apr-2009

20:45

Not applicable

Windows 7 and Windows Server 2008 R2 file information notes


Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2 and for Windows 7" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows 7

File name

File version

File size

Date

Time

Platform

Dsadmin.dll

6.1.7600.20714

859,648

18-May-2010

02:57

x86

Dssite.msc

Not applicable

144,646

10-Jun-2009

21:21

Not applicable

For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Dsadmin.dll

6.1.7600.20714

1,242,112

18-May-2010

04:04

x64

Dssite.msc

Not applicable

144,646

10-Jun-2009

20:38

Not applicable

Dsadmin.dll

6.1.7600.20714

859,648

18-May-2010

02:57

x86

Dssite.msc

Not applicable

144,646

10-Jun-2009

21:21

Not applicable

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about how to view accounts in the "Active Directory Users and Computers" MMC snap-in, visit the following Microsoft website:

General information about the administration of Password Replication PolicyFor more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows Vista and for Windows Server 2008

Additional files for all supported x86-based versions of Windows Vista and of Windows Server 2008

File name

Update.mum

File version

Not applicable

File size

3,331

Date (UTC)

08-Jul-2010

Time (UTC)

12:50

Platform

Not applicable

File name

X86_4672405653719166e31508ccb131d95c_31bf3856ad364e35_6.0.6001.22725_none_d424a102f2ce7120.manifest

File version

Not applicable

File size

739

Date (UTC)

08-Jul-2010

Time (UTC)

12:50

Platform

Not applicable

File name

X86_80b87e604ca0915fd183bdee01f5c5e1_31bf3856ad364e35_6.0.6002.22441_none_08a3679432e242a3.manifest

File version

Not applicable

File size

739

Date (UTC)

08-Jul-2010

Time (UTC)

12:50

Platform

Not applicable

File name

X86_microsoft-windows-d..mc-sitesandservices_31bf3856ad364e35_6.0.6001.22725_none_9fb59222826c75ff.manifest

File version

Not applicable

File size

31,326

Date (UTC)

08-Jul-2010

Time (UTC)

05:35

Platform

Not applicable

File name

X86_microsoft-windows-d..mc-sitesandservices_31bf3856ad364e35_6.0.6002.22441_none_a182630a7fa69da9.manifest

File version

Not applicable

File size

31,326

Date (UTC)

07-Jul-2010

Time (UTC)

17:32

Platform

Not applicable

Additional files for all supported x64-based versions of Windows Vista and of Windows Server 2008

File name

Amd64_4672405653719166e31508ccb131d95c_31bf3856ad364e35_6.0.6001.22725_none_30433c86ab2be256.manifest

File version

Not applicable

File size

741

Date (UTC)

08-Jul-2010

Time (UTC)

12:50

Platform

Not applicable

File name

Amd64_4e4fd0e9472b1c90f05554353f01198a_31bf3856ad364e35_6.0.6001.22725_none_580b3a50e2876301.manifest

File version

Not applicable

File size

743

Date (UTC)

08-Jul-2010

Time (UTC)

12:50

Platform

Not applicable

File name

Amd64_52d7f8a4800f5a2893b9f9882a7637b6_31bf3856ad364e35_6.0.6002.22441_none_876e84bbc7c5e719.manifest

File version

Not applicable

File size

743

Date (UTC)

08-Jul-2010

Time (UTC)

12:50

Platform

Not applicable

File name

Amd64_558765b36982a7b8c30104b281301531_31bf3856ad364e35_6.0.6001.22725_none_d9e3339b7e26bbf9.manifest

File version

Not applicable

File size

1,126

Date (UTC)

08-Jul-2010

Time (UTC)

12:50

Platform

Not applicable

File name

Amd64_80b87e604ca0915fd183bdee01f5c5e1_31bf3856ad364e35_6.0.6002.22441_none_64c20317eb3fb3d9.manifest

File version

Not applicable

File size

741

Date (UTC)

08-Jul-2010

Time (UTC)

12:50

Platform

Not applicable

File name

Amd64_microsoft-windows-d..mc-sitesandservices_31bf3856ad364e35_6.0.6001.22725_none_fbd42da63ac9e735.manifest

File version

Not applicable

File size

31,380

Date (UTC)

08-Jul-2010

Time (UTC)

05:57

Platform

Not applicable

File name

Amd64_microsoft-windows-d..mc-sitesandservices_31bf3856ad364e35_6.0.6002.22441_none_fda0fe8e38040edf.manifest

File version

Not applicable

File size

31,380

Date (UTC)

07-Jul-2010

Time (UTC)

17:58

Platform

Not applicable

File name

Update.mum

File version

Not applicable

File size

3,521

Date (UTC)

08-Jul-2010

Time (UTC)

12:50

Platform

Not applicable

File name

X86_microsoft-windows-d..mc-sitesandservices_31bf3856ad364e35_6.0.6001.22725_none_9fb59222826c75ff.manifest

File version

Not applicable

File size

31,326

Date (UTC)

08-Jul-2010

Time (UTC)

05:35

Platform

Not applicable

File name

X86_microsoft-windows-d..mc-sitesandservices_31bf3856ad364e35_6.0.6002.22441_none_a182630a7fa69da9.manifest

File version

Not applicable

File size

31,326

Date (UTC)

07-Jul-2010

Time (UTC)

17:32

Platform

Not applicable

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7

File name

Update.mum

File version

Not applicable

File size

1,681

Date (UTC)

18-May-2010

Time (UTC)

11:49

Platform

Not applicable


File name

X86_07112d95af539a1e5c7c3ca0a38bf9d3_31bf3856ad364e35_6.1.7600.20714_none_e2d08e1b292aebc0.manifest

File version

Not applicable

File size

739

Date (UTC)

18-May-2010

Time (UTC)

11:49

Platform

Not applicable


File name

X86_microsoft-windows-d..mc-sitesandservices_31bf3856ad364e35_6.1.7600.20714_none_9fe73023e37c8078.manifest

File version

Not applicable

File size

14,354

Date (UTC)

18-May-2010

Time (UTC)

04:16

Platform

Not applicable

Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2

File name

Amd64_07112d95af539a1e5c7c3ca0a38bf9d3_31bf3856ad364e35_6.1.7600.20714_none_3eef299ee1885cf6.manifest

File version

Not applicable

File size

741

Date (UTC)

18-May-2010

Time (UTC)

11:49

Platform

Not applicable


File name

Amd64_49cebca7f43a404bab93bd8cecb865d4_31bf3856ad364e35_6.1.7600.20714_none_4b86c543c5e2430e.manifest

File version

Not applicable

File size

743

Date (UTC)

18-May-2010

Time (UTC)

11:49

Platform

Not applicable


File name

Amd64_microsoft-windows-d..mc-sitesandservices_31bf3856ad364e35_6.1.7600.20714_none_fc05cba79bd9f1ae.manifest

File version

Not applicable

File size

14,358

Date (UTC)

18-May-2010

Time (UTC)

08:50

Platform

Not applicable


File name

Update.mum

File version

Not applicable

File size

2,773

Date (UTC)

18-May-2010

Time (UTC)

11:49

Platform

Not applicable


File name

X86_microsoft-windows-d..mc-sitesandservices_31bf3856ad364e35_6.1.7600.20714_none_9fe73023e37c8078.manifest

File version

Not applicable

File size

14,354

Date (UTC)

18-May-2010

Time (UTC)

04:16

Platform

Not applicable

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