I entered a credit memo in Receivables Management with an amount in the Discount Returned field. The edit list and the posting journal both have the error 'The discounts taken distribution(s) does not equal the actual amount.' The credit memo will not post. How can I resolve this error?
This will only happen if the Track Discounts Available in GL check box is unmarked in the Receivables Management Setup Window (Setup - Sales - Receivables). Click on the Distribution button at the bottom of the Receivables Transaction Entry window. The distribution type "TAKEN" can be changed to "OTHER". Now the credit memo will post without errors.
This article was TechKnowledge Document ID: 5033