The Group Policy Management Console does not generate a status report for a domain

Symptoms

When you click Detect Now on the Status tab in the Group Policy Management Console (GPMC), you receive the following error message:

No Infrastructure Status information exists for this domain.


Cause

The XML that is used to generate the report may contain the ampersand (&) character. For example, the file path may contain "Documents & Settings".

The XML parsing engine expects "&amp" in stead of "&". As a result, it does not parse and generate the report.

Resolution

To resolve this issue in Windows Server 2012 R2, install update rollup 2975719.

To resolve this issue in Windows Server 2012, install the hotfix that is described in the "Hotfix information" section.

Update information

For more information about how to obtain update rollup 2975719, click the following article number to view the article in the Microsoft Knowledge Base:

2975719 August 2014 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2

Hotfix information

A supported hotfix is available from Microsoft Support. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, go to the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have Windows 8 or Windows Server 2012 installed.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any previously released hotfix.

The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 8 and Windows Server 2012 file information and notesImportant Windows 8 and Windows Server 2012 hotfixes are included in the same packages. However, only "Windows 8" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, milestone (RTM,SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.

    Version

    Product

    Milestone

    Service branch

    6.2.920 0.16 xxx

    Windows 8 and Windows Server 2012

    RTM

    GDR

    6.2.920 0.21 xxx

    Windows 8 and Windows Server 2012

    RTM

    LDR

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 8 and Windows Server 2012" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows 8

File name

File version

File size

Date

Time

Platform

Gpmgmt.dll

6.2.9200.21005

1,776,640

03-Apr-2014

01:54

x86

Gprsop.dll

6.2.9200.16384

472,064

26-Jul-2012

00:48

x86

Gpmc.msc

Not Applicable

146,446

02-Jun-2012

14:31

Not Applicable

Gpoadmin.dll

6.2.9200.16384

1,447,936

26-Jul-2012

00:36

x86

Gpoadmincommon.dll

6.2.9200.16384

93,696

26-Jul-2012

00:55

x86

Gpoadmincustom.dll

6.2.9200.21005

934,400

03-Apr-2014

02:05

x86

Group policy management.lnk

Not Applicable

1,228

25-Jul-2012

20:24

Not Applicable

For all supported x64-based versions of Windows Server 2012

File name

File version

File size

Date

Time

Platform

Gpmgmt.dll

6.2.9200.21005

2,320,384

03-Apr-2014

09:41

x64

Gprsop.dll

6.2.9200.16384

499,712

26-Jul-2012

03:05

x64

Gpmc.msc

Not Applicable

146,446

02-Jun-2012

14:32

Not Applicable

Gpoadmin.dll

6.2.9200.21005

1,863,680

03-Apr-2014

09:41

x64

Gpoadmincommon.dll

6.2.9200.16384

116,736

26-Jul-2012

03:05

x64

Gpoadmincustom.dll

6.2.9200.21005

1,236,992

03-Apr-2014

09:41

x64

Group policy management.lnk

Not Applicable

1,228

25-Jul-2012

20:21

Not Applicable

Gpmc.msc

Not Applicable

146,446

02-Jun-2012

14:31

Not Applicable

Gpoadmin.dll

6.2.9200.16384

1,447,936

26-Jul-2012

00:36

x86

Gpoadmincommon.dll

6.2.9200.16384

93,696

26-Jul-2012

00:55

x86

Gpoadmincustom.dll

6.2.9200.21005

934,400

03-Apr-2014

02:05

x86

Gpmgmt.dll

6.2.9200.21005

1,776,640

03-Apr-2014

01:54

x86

Gprsop.dll

6.2.9200.16384

472,064

26-Jul-2012

00:48

x86

Additional file information

Additional files for all supported x86-based versions of Windows 8

File name

Package_1_for_kb2954031~31bf3856ad364e35~x86~~6.2.1.0.mum

File version

Not Applicable

File size

2,546

Date (UTC)

03-Apr-2014

Time (UTC)

19:12

Platform

Not Applicable

File name

Package_for_kb2954031_rtm~31bf3856ad364e35~x86~~6.2.1.0.mum

File version

Not Applicable

File size

1,463

Date (UTC)

03-Apr-2014

Time (UTC)

19:12

Platform

Not Applicable

File name

X86_4b87f6df5401da8772925d364a398df0_31bf3856ad364e35_6.2.9200.21005_none_4c5e3f76c6b0b14c.manifest

File version

Not Applicable

File size

721

Date (UTC)

03-Apr-2014

Time (UTC)

19:12

Platform

Not Applicable

File name

X86_9d336a96aeb078cd8038e3a53d4c2e06_31bf3856ad364e35_6.2.9200.21005_none_2e964d5f86e52735.manifest

File version

Not Applicable

File size

725

Date (UTC)

03-Apr-2014

Time (UTC)

19:12

Platform

Not Applicable

File name

X86_microsoft-windows-g..admintools-gpmc-api_31bf3856ad364e35_6.2.9200.21005_none_c43d1f5f2998c2b5.manifest

File version

Not Applicable

File size

64,755

Date (UTC)

03-Apr-2014

Time (UTC)

19:12

Platform

Not Applicable

File name

X86_microsoft-windows-g..rveradmintools-gpmc_31bf3856ad364e35_6.2.9200.21005_none_b3bef4e29b01ed12.manifest

File version

Not Applicable

File size

112,938

Date (UTC)

03-Apr-2014

Time (UTC)

19:12

Platform

Not Applicable

Additional files for all supported x64-based versions of Windows Server 20122

File name

Amd64_12d1647ca642ef63cd9b734f54b99b1c_31bf3856ad364e35_6.2.9200.21005_none_41c32d596cfaf300.manifest

File version

Not Applicable

File size

1,098

Date (UTC)

03-Apr-2014

Time (UTC)

19:34

Platform

Not Applicable

File name

Amd64_c1e17bc2b361b3be4fb4abc5d5f99cae_31bf3856ad364e35_6.2.9200.21005_none_bbd96850ad9dede1.manifest

File version

Not Applicable

File size

1,092

Date (UTC)

03-Apr-2014

Time (UTC)

19:34

Platform

Not Applicable

File name

Amd64_microsoft-windows-g..admintools-gpmc-api_31bf3856ad364e35_6.2.9200.21005_none_205bbae2e1f633eb.manifest

File version

Not Applicable

File size

64,761

Date (UTC)

03-Apr-2014

Time (UTC)

19:34

Platform

Not Applicable

File name

Amd64_microsoft-windows-g..rveradmintools-gpmc_31bf3856ad364e35_6.2.9200.21005_none_0fdd9066535f5e48.manifest

File version

Not Applicable

File size

112,948

Date (UTC)

03-Apr-2014

Time (UTC)

19:34

Platform

Not Applicable

File name

Package_1_for_kb2954031~31bf3856ad364e35~amd64~~6.2.1.0.mum

File version

Not Applicable

File size

3,257

Date (UTC)

03-Apr-2014

Time (UTC)

19:34

Platform

Not Applicable

File name

Package_for_kb2954031_rtm~31bf3856ad364e35~amd64~~6.2.1.0.mum

File version

Not Applicable

File size

1,684

Date (UTC)

03-Apr-2014

Time (UTC)

19:34

Platform

Not Applicable

File name

Wow64_microsoft-windows-g..rveradmintools-gpmc_31bf3856ad364e35_6.2.9200.21005_none_1a323ab887c02043.manifest

File version

Not Applicable

File size

110,325

Date (UTC)

03-Apr-2014

Time (UTC)

19:34

Platform

Not Applicable

File name

X86_microsoft-windows-g..admintools-gpmc-api_31bf3856ad364e35_6.2.9200.21005_none_c43d1f5f2998c2b5.manifest

File version

Not Applicable

File size

64,755

Date (UTC)

03-Apr-2014

Time (UTC)

19:34

Platform

Not Applicable


Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References

Learn about the terminology that Microsoft uses to describe software updates.

Need more help?

Expand your skills
Explore Training
Get new features first
Join Microsoft Insiders

Was this information helpful?

Thank you for your feedback!

×