Sign in with Microsoft
Sign in or create an account.
Select a different account.
You have multiple accounts
Choose the account you want to sign in with.

Consider the following scenario:

  • You create a Layer 2 Tunneling Protocol (L2TP) virtual private network (VPN) connection to a server. The server has Microsoft Forefront Threat Management Gateway (TMG) 2010 installed.

  • You change or apply an access rule by using the Forefront TMG Microsoft Management Console (MMC) snap-in window.

In this scenario, the L2TP VPN connection may randomly disconnect.


This issue occurs because the Routing and Remote Access service (RRAS) invalidates the L2TP VPN connection.

Forefront TMG uses RRAS to set the L2TP shared secret value. However, RRAS invalidates the L2TP VPN connection. Therefore, the L2TP VPN connection is disconnected every time that the configuration is reloaded. 


Update information

To resolve this issue, install the software update that is described in the following Microsoft Knowledge Base (KB) article:

2433623 Software Update 2 for Microsoft Forefront Threat Management Gateway (TMG) 2010 Service Pack 1


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.


For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

More Information

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

Was this information helpful?

What affected your experience?
By pressing submit, your feedback will be used to improve Microsoft products and services. Your IT admin will be able to collect this data. Privacy Statement.

Thank you for your feedback!