Assume that some Microsoft Exchange ActiveSync-enabled devices are quarantined in a Microsoft Exchange Server 2013 environment. When you open a link in a quarantined email to view the list of these devices, the list is empty.


This issue occurs because the link is malformed by missing the &dtm=Isolation string in the querystring.


To fix this issue, install Cumulative Update 10 for Exchange Server 2013.


To work around this issue, add the &dtm=Isolation string to the querystring of the link that's embedded in the notification email.


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Need more help?

Expand your skills
Explore Training
Get new features first
Join Microsoft Insiders

Was this information helpful?

What affected your experience?

Thank you for your feedback!