The prepayment amount in an invoice is incorrect when you post a prepayment invoice for a sales order in Microsoft Dynamics NAV 2009

This article applies to Microsoft Dynamics NAV for all countries and all language locales.

Symptoms

Consider the following scenario in Microsoft Dynamics NAV 2009:

  • You create a sales order that has a prepayment specified.

  • You partly post a prepayment invoice for the sales order.

  • You reopen the sales order and change the prepayment amount.

  • You post another prepayment invoice for the sales order.

In this scenario, the prepayment amount in the created invoice is incorrect. Therefore, the corresponding general ledger (G/L) entries are created incorrectly.
This problem occurs in the following products:

  • Microsoft Dynamics NAV 2009 R2

  • Microsoft Dynamics NAV 2009 Service Pack 1 (SP1)


Resolution

Hotfix information

A supported hotfix is now available from Microsoft. However, it is only intended to correct the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Dynamics NAV service pack or the next Microsoft Dynamics NAV version that contains this hotfix.

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.



Installation information

Microsoft provides programming examples for illustration only, without warranty either expressed or implied. This includes, but is not limited to, the implied warranties of merchantability or fitness for a particular purpose. This article assumes that you are familiar with the programming language that is being demonstrated and with the tools that are used to create and to debug procedures. Microsoft support engineers can help explain the functionality of a particular procedure, but they will not modify these examples to provide added functionality or construct procedures to meet your specific requirements.

Note Before you install this hotfix, verify that all Microsoft Navision client users are logged off the system. This includes Microsoft Navision Application Services (NAS) client users. You should be the only client user who is logged on when you implement this hotfix.

To implement this hotfix, you must have a developer license.

We recommend that the user account in the Windows Logins window or in the Database Logins window be assigned the "SUPER" role ID. If the user account cannot be assigned the "SUPER" role ID, you must verify that the user account has the following permissions:

  • The Modify permission for the object that you will be changing.

  • The Execute permission for the System Object ID 5210 object and for the System Object ID 9015 object.



Note You do not have to have rights to the data stores unless you have to perform data repair.

Code changes

Note Always test code fixes in a controlled environment before you apply the fixes to your production computers.
To resolve this problem, follow these steps:

  1. Change the code in the Prepmt Amt to Deduct - OnValidate trigger in the Sales Line table (37) as follow:
    Existing code

    ...
    IF "Prepmt Amt to Deduct" > "Qty. to Invoice" * "Unit Price" THEN
    FIELDERROR(
    "Prepmt Amt to Deduct",
    STRSUBSTNO(Text045,"Qty. to Invoice" * "Unit Price"));
    ...

    Replacement code

    ...
    IF "Prepmt Amt to Deduct" > "Qty. to Invoice" * "Unit Price" THEN
    FIELDERROR(
    "Prepmt Amt to Deduct",
    STRSUBSTNO(Text045,"Qty. to Invoice" * "Unit Price"));
    // Add the following lines.IF ("Prepmt. Amt. Inv." - "Prepmt Amt to Deduct" - "Prepmt Amt Deducted") >
    (Quantity - "Qty. to Invoice" - "Quantity Invoiced") * "Unit Price"
    THEN
    FIELDERROR(
    "Prepmt Amt to Deduct",
    STRSUBSTNO(Text044,
    "Prepmt. Amt. Inv." - "Prepmt Amt Deducted" - (Quantity - "Qty. to Invoice" - "Quantity Invoiced") * "Unit Price"));
    // End of the lines.
    ...
  2. Change the code in the Prepmt Amt to Deduct - OnValidate trigger in the Purchase Line table (39) as follow:
    Existing code

    ...
    IF "Prepmt Amt to Deduct" > "Qty. to Invoice" * "Direct Unit Cost" THEN
    FIELDERROR(
    "Prepmt Amt to Deduct",
    STRSUBSTNO(Text039,"Qty. to Invoice" * "Direct Unit Cost"));
    ...

    Replacement code

    ...
    IF "Prepmt Amt to Deduct" > "Qty. to Invoice" * "Direct Unit Cost" THEN
    FIELDERROR(
    "Prepmt Amt to Deduct",
    STRSUBSTNO(Text039,"Qty. to Invoice" * "Direct Unit Cost"));

    // Add the following lines.
    IF ("Prepmt. Amt. Inv." - "Prepmt Amt to Deduct" - "Prepmt Amt Deducted") >
    (Quantity - "Qty. to Invoice" - "Quantity Invoiced") * "Direct Unit Cost"
    THEN
    FIELDERROR(
    "Prepmt Amt to Deduct",
    STRSUBSTNO(Text038,
    "Prepmt. Amt. Inv." - "Prepmt Amt Deducted" -
    (Quantity - "Qty. to Invoice" - "Quantity Invoiced") * "Direct Unit Cost"));
    // End of the lines.
    ...
  3. Change the code in the OnRun trigger in the Sales-Post codeunit (80) as follow:
    Existing code 1

    ...
    SalesLine."Qty. to Invoice (Base)" :=
    SalesLine."Return Qty. Received (Base)" - SalesLine."Qty. Invoiced (Base)";
    END;

    // Delete the following line.
    SalesLine.CalcPrepaymentToDeduct;

    SalesLine."Quantity Invoiced" := SalesLine."Quantity Invoiced" + SalesLine."Qty. to Invoice";
    SalesLine."Qty. Invoiced (Base)" := SalesLine."Qty. Invoiced (Base)" + SalesLine."Qty. to Invoice (Base)";
    ...

    Replacement code 1

    ...
    SalesLine."Qty. to Invoice (Base)" :=
    SalesLine."Return Qty. Received (Base)" - SalesLine."Qty. Invoiced (Base)";
    END;
    SalesLine."Quantity Invoiced" := SalesLine."Quantity Invoiced" + SalesLine."Qty. to Invoice";
    SalesLine."Qty. Invoiced (Base)" := SalesLine."Qty. Invoiced (Base)" + SalesLine."Qty. to Invoice (Base)";
    ...

    Existing code 2

    ... 
    UpdateBlanketOrderLine(SalesLine,Ship,Receive,Invoice);
    SalesLine.InitOutstanding;

    // Delete the following line.
    SalesLine.CalcPrepaymentToDeduct;

    IF WhseHandlingRequired OR (SalesSetup."Default Quantity to Ship" = SalesSetup."Default Quantity to Ship"::Blank)
    THEN BEGIN
    IF "Document Type" = "Document Type"::"Return Order" THEN BEGIN
    ...

    Replacement code 2

    ... 
    UpdateBlanketOrderLine(SalesLine,Ship,Receive,Invoice);
    SalesLine.InitOutstanding;
    IF WhseHandlingRequired OR (SalesSetup."Default Quantity to Ship" = SalesSetup."Default Quantity to Ship"::Blank)
    THEN BEGIN
    IF "Document Type" = "Document Type"::"Return Order" THEN BEGIN
    ...
  4. Change the code in the CreatePrepaymentLines function in the Sales-Post codeunit (80) as follow:
    Existing code

    ...
    IF CompleteFunctionality THEN BEGIN
    IF SalesHeader."Document Type" <> SalesHeader."Document Type"::Invoice THEN BEGIN
    IF NOT SalesHeader.Ship AND ("Qty. to Invoice" = Quantity - "Quantity Invoiced") THEN

    // Delete the following lines.
    Fraction := ("Qty. Shipped Not Invoiced" + "Quantity Invoiced") / Quantity
    ELSE
    Fraction := ("Qty. to Invoice" + "Quantity Invoiced") / Quantity;
    IF (SalesHeader.Ship = FALSE) AND (SalesHeader.Invoice = TRUE) THEN
    VALIDATE("Qty. to Ship",0);
    // End of the lines.

    CASE TRUE OF
    ("Prepmt Amt to Deduct" <> 0) AND
    ...

    Replacement code

    ... 
    IF CompleteFunctionality THEN BEGIN
    IF SalesHeader."Document Type" <> SalesHeader."Document Type"::Invoice THEN BEGIN
    IF NOT SalesHeader.Ship AND ("Qty. to Invoice" = Quantity - "Quantity Invoiced") THEN

    // Add the following lines.
    IF "Qty. Shipped Not Invoiced" < "Qty. to Invoice" THEN
    VALIDATE("Qty. to Invoice","Qty. Shipped Not Invoiced");
    Fraction := ("Qty. to Invoice" + "Quantity Invoiced") / Quantity;
    // End of the lines.

    CASE TRUE OF
    ("Prepmt Amt to Deduct" <> 0) AND
    ...
  5. Change the code in the OnRun trigger in the Purch.-Post codeunit (90) as follow:
    Existing code 1

    ...
    PurchLine."Qty. to Invoice (Base)" :=
    PurchLine."Return Qty. Shipped (Base)" - PurchLine."Qty. Invoiced (Base)";
    END;

    // Delete the following line.
    PurchLine.CalcPrepaymentToDeduct;

    PurchLine."Quantity Invoiced" := PurchLine."Quantity Invoiced" + PurchLine."Qty. to Invoice";
    PurchLine."Qty. Invoiced (Base)" := PurchLine."Qty. Invoiced (Base)" + PurchLine."Qty. to Invoice (Base)";
    ...

    Replacement code 1

    ...
    PurchLine."Qty. to Invoice (Base)" :=
    PurchLine."Return Qty. Shipped (Base)" - PurchLine."Qty. Invoiced (Base)";
    END;
    PurchLine."Quantity Invoiced" := PurchLine."Quantity Invoiced" + PurchLine."Qty. to Invoice";
    PurchLine."Qty. Invoiced (Base)" := PurchLine."Qty. Invoiced (Base)" + PurchLine."Qty. to Invoice (Base)";
    ...

    Existing code 2

    ...
    UpdateBlanketOrderLine(PurchLine,Receive,Ship,Invoice);
    PurchLine.InitOutstanding;

    // Delete the following line.
    PurchLine.CalcPrepaymentToDeduct;

    IF WhseHandlingRequired OR
    (PurchSetup."Default Qty. to Ship/Rcv." = PurchSetup."Default Qty. to Ship/Rcv."::Blank)
    ...

    Replacement code 2

    ...
    UpdateBlanketOrderLine(PurchLine,Receive,Ship,Invoice);
    PurchLine.InitOutstanding;
    IF WhseHandlingRequired OR
    (PurchSetup."Default Qty. to Ship/Rcv." = PurchSetup."Default Qty. to Ship/Rcv."::Blank)
    ...
  6. Change the code in the CreatePrepaymentLines function in the Purch.-Post codeunit (90) as follow:
    Existing code

    ...
    IF CompleteFunctionality THEN BEGIN
    IF PurchHeader."Document Type" <> PurchHeader."Document Type"::Invoice THEN BEGIN
    IF NOT PurchHeader.Receive AND ("Qty. to Invoice" = Quantity - "Quantity Invoiced") THEN

    // Delete the following lines.
    Fraction := ("Qty. Rcd. Not Invoiced" + "Quantity Invoiced") / Quantity
    ELSE
    Fraction := ("Qty. to Invoice" + "Quantity Invoiced") / Quantity;
    IF (PurchHeader.Receive = FALSE) AND (PurchHeader.Invoice = TRUE) THEN
    VALIDATE("Qty. to Receive",0);
    // End of the lines.

    CASE TRUE OF
    ("Prepmt Amt to Deduct" <> 0) AND
    ...

    Replacement code

    ...
    IF CompleteFunctionality THEN BEGIN
    IF PurchHeader."Document Type" <> PurchHeader."Document Type"::Invoice THEN BEGIN
    IF NOT PurchHeader.Receive AND ("Qty. to Invoice" = Quantity - "Quantity Invoiced") THEN

    // Add the following lines.
    IF "Qty. Rcd. Not Invoiced" < "Qty. to Invoice" THEN
    VALIDATE("Qty. to Invoice","Qty. Rcd. Not Invoiced");
    Fraction := ("Qty. to Invoice" + "Quantity Invoiced") / Quantity;
    // End of the lines.

    CASE TRUE OF
    ("Prepmt Amt to Deduct" <> 0) AND
    ...

Prerequisites

You must have one of the following products installed to apply this hotfix:

  • Microsoft Dynamics NAV 2009 R2

  • Microsoft Dynamics NAV 2009 Service Pack 1 (SP1)

Removal information

You cannot remove this hotfix.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

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