RAPID PUBLISHING ARTICLES PROVIDE INFORMATION DIRECTLY FROM WITHIN THE MICROSOFT SUPPORT ORGANIZATION. THE INFORMATION THAT IS CONTAINED HEREIN IS CREATED IN RESPONSE TO EMERGING OR UNIQUE TOPICS, OR IS INTENDED TO SUPPLEMENT OTHER KNOWLEDGE BASE INFORMATION.

This article applies to Microsoft Dynamics AX for all regions.

Symptoms

When you create an expense journal or an expense report in Microsoft Dynamics AX 2009, the sales price is not calculating correctly. This problem occurs if the following conditions are true:

  • You set Misc. charges pct as the sales price model.

  • Your project contract is not in the primary currency.

Cause

This problem occurs because the currency conversion is calculated two times in the sales price calculation.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. There is a "Hotfix download available" section at the top of this Knowledge Base article. If you are encountering an issue downloading, installing this hotfix, or have other technical support questions, contact your partner or, if enrolled in a support plan directly with Microsoft, you can contact technical support for Microsoft Dynamics and create a new support request. To do this, visit the following Microsoft Web site:

https://mbs.microsoft.com/support/newstart.aspx You can also contact technical support for Microsoft Dynamics by phone using these links for country specific phone numbers. To do this, visit one of the following Microsoft Web sites:

Partners

https://mbs.microsoft.com/partnersource/resources/support/supportinformation/Global+Support+ContactsCustomers

https://mbs.microsoft.com/customersource/support/information/SupportInformation/global_support_contacts_eng.htmIn special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to any additional support questions and issues that do not qualify for the specific update in question.

This hotfix is scheduled to be included with Microsoft Dynamics AX 2009 Service Pack 2.

Installation information

For more information about how to install this hotfix, click the following article number to view the article in the Microsoft Knowledge Base:

893082 How to install a Microsoft Dynamics AX hotfix

Prerequisites

To apply this hotfix, you must have one of the following products installed:

  • Microsoft Dynamics AX 2009

  • Microsoft Dynamics AX 2009 Service Pack 1

Restart requirement

You must restart the Application Object Server (AOS) services after you apply this hotfix.

File information

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

File name

File version

File size

Date

Time

Platform

Axupdate.exe

Not Applicable

61,288

16-Jun-2009

13:36

x86

Kb972523.xpo

Not Applicable

16,658

16-Jun-2009

13:29

Not Applicable

Metadata.xml

Not Applicable

70

16-Jun-2009

13:29

Not Applicable

Axsetupsp.exe

5.0.1100.26

1,541,992

16-Jun-2009

13:37

x86

Cabextractor.dll

Not Applicable

18,800

16-Jun-2009

13:36

x86

Microsoft.dynamics.setup.reportingservices.dll

5.0.1100.9

150,440

14-May-2009

08:45

x86

Axsetupsp.resources.dll

5.0.1100.11

523,120

14-May-2009

08:45

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

17,336

14-May-2009

08:45

x86

Axsetupsp.resources.dll

5.0.1100.11

519,024

14-May-2009

08:45

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

14-May-2009

08:45

x86

Axsetupsp.resources.dll

5.0.1100.11

514,928

14-May-2009

08:45

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

14-May-2009

08:45

x86

Axsetupsp.resources.dll

5.0.1100.11

519,024

14-May-2009

08:45

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,824

14-May-2009

08:45

x86

Axsetupsp.resources.dll

5.0.1100.11

519,024

14-May-2009

08:45

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,824

14-May-2009

08:45

x86

Axsetupsp.resources.dll

5.0.1100.11

514,928

14-May-2009

08:45

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

14-May-2009

08:45

x86

Axsetupsp.resources.dll

5.0.1100.11

514,928

14-May-2009

08:45

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

14-May-2009

08:45

x86

Axsetupsp.resources.dll

5.0.1100.11

523,120

14-May-2009

08:45

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,824

14-May-2009

08:45

x86

Axsetupsp.resources.dll

5.0.1100.11

519,024

14-May-2009

08:45

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,824

14-May-2009

08:45

x86

Axsetupsp.resources.dll

5.0.1100.11

514,928

14-May-2009

08:45

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

14-May-2009

08:45

x86

Axsetupsp.resources.dll

5.0.1100.11

514,928

14-May-2009

08:45

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

14-May-2009

08:45

x86

Axsetupsp.resources.dll

5.0.1100.11

523,120

14-May-2009

08:45

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

17,848

14-May-2009

08:45

x86

Axsetupsp.resources.dll

5.0.1100.11

514,928

14-May-2009

08:45

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

14-May-2009

08:45

x86

Axsetupsp.resources.dll

5.0.1100.11

514,928

14-May-2009

08:45

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

14-May-2009

08:45

x86

Axsetupsp.resources.dll

5.0.1100.11

514,928

14-May-2009

08:45

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

14-May-2009

08:45

x86

Axsetupsp.resources.dll

5.0.1100.11

514,928

14-May-2009

08:45

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

14-May-2009

08:45

x86

Axsetupsp.resources.dll

5.0.1100.11

519,024

14-May-2009

08:45

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,824

14-May-2009

08:45

x86

Axsetupsp.resources.dll

5.0.1100.11

519,024

14-May-2009

08:45

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

14-May-2009

08:45

x86

Axsetupsp.resources.dll

5.0.1100.11

531,312

14-May-2009

08:45

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

18,872

14-May-2009

08:45

x86

Axsetupsp.resources.dll

5.0.1100.11

514,928

14-May-2009

08:45

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

14-May-2009

08:45

x86

Axsetupsp.resources.dll

5.0.1100.11

539,504

14-May-2009

08:45

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

20,408

14-May-2009

08:45

x86

Axsetupsp.resources.dll

5.0.1100.11

514,928

14-May-2009

08:45

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

14-May-2009

08:45

x86

Axsetupsp.resources.dll

5.0.1100.11

510,832

14-May-2009

08:45

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

15,800

14-May-2009

08:45

x86

Cabextractor.dll

Not Applicable

22,384

16-Jun-2009

13:36

x64

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THE MATERIALS MAY INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS AND MAY BE REVISED AT ANY TIME WITHOUT NOTICE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MICROSOFT AND/OR ITS SUPPLIERS DISCLAIM AND EXCLUDE ALL REPRESENTATIONS, WARRANTIES, AND CONDITIONS WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF TITLE, NON-INFRINGEMENT, SATISFACTORY CONDITION OR QUALITY, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THE MATERIALS.

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