The user activity report for a user account is blank in Forefront TMG 2010 SP1 if the name of the user account has a space

Consider the following scenario:

  • You create a user account on a computer that is running Microsoft Forefront Threat Management Gateway (TMG)¬†2010¬†Service Pack 1 (SP1). The name of user account has a space.

  • You run the Create User Activity Report Job wizard to generate a user activity report for the user account.



In this scenario, the report is blank.

Symptoms

This issue occurs because Forefront TMG 2010 SP1 removes the space in the name of the user account when you generate the user activity report. Therefore, the generated report is blank.

Cause

Update information

To resolve this issue, install the software update that is described in the following Microsoft Knowledge Base (KB) article:

2288910 Software Update 1 for Microsoft Forefront Threat Management Gateway (TMG) 2010 Service Pack 1

Resolution

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Status

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

More Information

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