Note: We’ve changed the name of the Your Phone app to Microsoft Phone Link. In addition, the Your Phone Companion app for Android is now called Link to Windows. For more information, see Introducing Microsoft Phone Link and Link to Windows.

Why can't I view all the photos on my phone?

To minimize network bandwidth and maximize performance, we'll show your 2,000 most recent photos and screenshots from your Android device.

We can only show photos that are in the Camera Roll or Screenshots folders on your Android device. If you moved or saved your photos to a different folder, they will not appear in the Phone Link app.

If you only see 25 photos, be sure to update the Phone Link app. Go to the Microsoft Store app, search for Phone Link, and then select the app from the results list. If there's a prompt displaying an available update, follow the instructions. 

Can I delete my photos?

Yes, you can. Photos you delete in the Phone Link app will be deleted from your Android device's local storage, but won't impact any cloud backups that you may have.

Why am I getting an "Unable to delete photos" error?

You may see this error if you have already deleted this photo on your Android device and the photo hasn’t refreshed in the Phone Link app. In this case, try refreshing the photos page to see if your image is still displayed.

If you’re still receiving an error, open the Link to Windows app on your Android device and then try deleting the photo from the Phone Link app on your PC again. We also recommend that you have the latest version of both the Phone Link app on your PC and the Link to Windows app on your Android device.

Can I view videos that are on my Android device?

No. The Phone Link app currently only supports the ability to view images, not videos. 

Can I edit a photo that's on my Android device?

Yes. Phone Link supports the ability to copy a photo from your Android device to your PC, and then edit that copy in the Photos app on your Windows PC. Learn more about editing photos in the Your Phone app 

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