Last Updated: June 18, 2018
When you try to forward an RTF formatted email with an attachment you get the following error:
“Cannot send this item. The operation failed”.
This issue is fixed in Monthly Channel Version 1805 (Build 9330.2118) and higher. To get the latest update immediately, open Outlook and choose File > Office Account > Update Options > Update Now.
Ask the experts
Connect with experts, discuss the latest Outlook news and best practices, and read our blog.
Get help in the community
Ask a question and find solutions from Support Agents, MVPs, Engineers, and Outlook users.
Suggest a new feature
We love reading your suggestions and feedback! Share your thoughts. We're listening.