I am not able to see the status of my machine, it only shows a 'failed to load' message.
1- Check in the machines list if you can see the status of other machines.
If only few statuses are showing 'failed to load' this may be an issue with the registration of the machine else if all the statuses are showing 'failed to load' there's most probably an issue with the status api.
In the first case, try to register your machine again. Here is the documentation for machine registration. In the second case, if the issue persist reach out to the support.