Applies To
Excel for Microsoft 365 Word for Microsoft 365 PowerPoint for Microsoft 365 Publisher for Microsoft 365

Why am I seeing this message?

You’re seeing this page because a feature or action you attempted is currently blocked by your organization’s administrator.

Organizations often enforce security and compliance policies to help protect users, devices, and data. These policies may prevent access to certain features, files, or settings based on internal guidelines.

What can I do?

  • This is not an error on your part.    The feature is working as expected, but your organization has chosen to restrict it.

  • If you believe this feature is important for your work or you're unsure why it’s blocked, we recommend reaching out to your IT team for clarification or assistance.

Common reasons for feature restrictions

  • Disabling older features or protocols that are more susceptible to security threats in modern environments

  • Enforcing compliance with regulatory requirements

  • Limiting access to unapproved or insecure tools or services

  • Turning off features that are scheduled to be deprecated or unsupported by Microsoft

Need help?

If you're not sure who to contact or need help understanding your organization's policies, try checking:

  • Your internal help desk or IT support portal

  • Your manager or team lead

Need more help?

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