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Update 0.2 for Microsoft Dynamics CRM 2015 is available. This article describes the hotfixes and updates that are included in this update.

This update will be available for all languages that are supported by Microsoft Dynamics CRM 2015.

Important Update 0.2 for Microsoft Dynamics CRM 2015 introduces support for the following:

  • Windows 10

  • Microsoft Edge

  • .NET Framework 4.6

This update also includes functionality changes to the Export Data to Excel feature. For more information, see Export Data to Excel.

Important An update for the CRM for Outlook client will not be included with this version. Clients can remain on the 7.0.1 release for the CRM for Outlook Client or if the fixes included in this release are required, the clients must be upgraded to the 7.1.1 release. It is supported to upgrade the CRM for Outlook Client on version 7.0.1 directly to 7.1.1 and does not require first applying the 7.1.0 release.

More Information

Build number and file names for this update

Update package

Build number

File name (32-bit version)

File name (64-bit version)

Microsoft Dynamics CRM 2015 Server

Not applicable


Microsoft Dynamics CRM 2015 E-mail Router



Microsoft Dynamics CRM 2015 Language Pack



Microsoft Dynamics CRM 2015 Reporting Extensions

Not applicable


How to obtain this update

The following file is available for download from the Microsoft Download Center:

Update 0.2 for Microsoft Dynamics CRM 2015 Update 0.2 for Microsoft Dynamics CRM 2015 is available for on-premises customers.

Windows Update installation Use Windows Update to automatically install Update 0.2 for Microsoft Dynamics CRM 2015. This update will be available on Windows Updates in Q4 of calendar year 2015.

You can configure Windows to automatically install recommended updates. This setting addresses noncritical problems and helps improve your computing experience. Optional updates are not downloaded or installed automatically when you use this setting.

To learn more about the settings for installing Windows updates, go to the following Microsoft websites:

Turn automatic updating on or off

Change how Windows installs or notifies you about updates To install Update 0.2 for Microsoft Dynamics CRM 2015 by using Windows Update, follow these steps:

  1. Click Start, and then type Update in the Start Search box.

  2. In the list of results, click Windows Update.

  3. In the navigation pane, click Check for updates, and then wait while Windows checks for the latest updates for your computer.

  4. If you receive a message that states that important updates are available or that prompts you to review important updates, select the check boxes for any updates that you want to install, and then click OK.

    Note Click any update for more information.

  5. Click Install updates.

  6. Read and accept the license terms, and then click Finish (if the update requires this action). If you are prompted to enter an administrator password, type the password. Confirm that you accept the terms if you are prompted to do this.

Manual installation To manually install Update 0.2 for Microsoft Dynamics CRM 2015, follow these steps:

  1. Go to the following Microsoft Update Catalog website:

    Microsoft Update Catalog

  2. In the Search box, type 3075889, and then click Search.

  3. Click Add to add the update to the basket.

  4. Click Download.

  5. Click Browse, specify the folder to which you want to download the update, and then click OK.

  6. Click Continue, and then click I Accept to accept the Microsoft Software License Terms.

  7. When the update is downloaded to the location that you specified, click Close.

For more information about the Microsoft Update Catalog, go to the following Microsoft Knowledge Base article:

323166 How to download updates that include drivers and hotfixes from the Windows Update Catalog

Additional installation information

  • After you install this update, exit any existing Microsoft Dynamics CRM sessions, and then start a new Microsoft Dynamics CRM session.

  • When you deprovision a language pack, the language settings of all Microsoft Dynamics CRM users who are using that language will revert to the default language settings. The reprovisioning process does not update the language settings of users. Therefore, users must reset their language settings in the personal options section when they log on to Microsoft Dynamics CRM 2015.

Restart requirement If you are prompted to restart the computer, do this after you apply the update.

Removal information You can uninstall Update 0.2 from a server that is running Microsoft Dynamics CRM 2015. However, make sure that you back up your databases before you uninstall Update 0.2. For more information, go to the following Microsoft Developer Network (MSDN) websites:

Create a full database backup (SQL Server)

Back Up and Restore of System Databases (SQL Server)

Update 0.2 resolves the following issues:

  • Unable to change the sort order on a view that has two sort conditions in the Mobile Client.

  • "Next Stage" button is lowered and unclickable within Business Process Flows in Google Chrome.

  • "Status Reason" options are not being prompted when deactivating a Campaign from Form.

  • Unable to uninstall a managed solution.

  • Cannot schedule service with CZ number format in place.

  • The default font in an Email does not have a proper font tag in the HTML Definition.

  • Multi-line fields auto grow even though the field definition is not set to "automatically expand to use available space". Once you tab out of the field the Multi-line field gets automatically expanded and the scroll bar disappears. This causes the form Rendering to become corrupted.

  • After applying Update 0.1 to Microsoft Dynamics CRM 2015, customers are no longer able to import organizations. The following exception is logged: 07:53:20| Error| Import Organization (Name="orgName", Id={orgID}) failed with Exception: System.Data.SqlClient.SqlException (0x80131904): Could not find stored procedure 'p_CreateAuditEntry'.

  • If a tracked email is sent from Outlook but viewed or edited before leaving the Outbox folder it will not send.

  • Managing Security Roles on large teams can timeout or take a long time to complete.

  • Cannot apply Database Updates to CRM 2015 0.1 with SQL Server 2014 Enterprise.

  • Bundles product quantities are displayed incorrectly.

  • Open Recurring Appointment requires read privilege at higher level than the User level on Activities.

  • Egypt Daylight Savings Time fix for 2015.

  • SDK- addPreSearch method does not work when applying prefilter to the product lookup.

  • When filtering a lookup based on related records, all active records are displayed with the initial dropdown is displayed, instead of the filtered results. Filtered results are displayed by clicking "Look up more records".

  • SuppressDuplicateDetection parameter not honored in UpdateRequest from a child PipelineExecutionContext.

  • Unable to insert Email template for Email message with multiple recipients.

  • After the upgrade from CRM 2015 RTM to, when users open an Opportunity record, the form is broken and the user is not able to edit the fields.

  • Advanced find view is unable to sort on Est Date field.

  • Cannot tab into ellipsis buttons on Report Wizard and missing tooltip.

  • Cannot tab into Service Calendar or Service Calendar items.

  • Emails sent out in Microsoft Dynamics CRM 2015 from a Quick Campaign are not including attachments if the email was created from a template that had an attachment.

  • If you import a managed solution containing one or more entity scoped business rules which are conditional on a custom field also contained within the solution, you may not be able to delete the solution due to dependency issues.

  • When upgrading from CRM 2013 to CRM 2015 some entities business rules may be deactivated. For example, where you upgrade from CRM 2013 SP1 UR1 to CRM 2015 with active Business Rules on Account, Contact and Opportunity. After the upgrade Account and Contact are Deactivate but Opportunity maybe Active.

  • Email address gets removed when performing the Save action for an Email activity. This only happens when the Email Address exists within multiple CRM records. E.g. 2 contacts have the same email address.

  • Japanese text shows up as invalid characters in Email description on Activity.

  • Every time an Email is being promoted to CRM in the Microsoft Dynamics CRM 2015 Client for Outlook, users are shown two progress dialogs with the titles of "Contacting CRM" and "Wrapping Up" which interrupts the tasks the users are working on as all mouse and keyboard actions are blocked.

  • When creating a User Chart for the QueueItem entity for a Public Queue in Microsoft Dynamics CRM 2015, the chart will not be displayed.

  • When adding a Phone Call to an Account from a subgrid on the Account form, the call to and regarding objects are not prepopulated.

  • The information regarding how a Lead was created from a Campaign Response in Microsoft Dynamics CRM 2015 is not being retained during the conversion process.

  • Unable to proceed to the next stage of a Business Process with mandatory fields populated.

  • Yomi field customization form does not show correctly and errors occur while saving the record.

  • In Advanced Find, some lookup fields have less operators available to pick that other lookups.

  • For CRM 2015 organizations with PT-BR or ES language base, a user is not able to define the Conditions for the Calculated fields for the following entities: Opportunity Product, Order Product, Quote Product, or Invoice Product The same error happens to define condition for the Business Rule on the entity Opportunity Product.

  • The header of an Email sent from CRM 2015 is not encoded.

  • Unable to change the Access Team template in a custom subgrid.

  • Custom field gets disabled when placing multiple fields on a form.

  • Exported solution contains unnecessary tags.

  • Adding a multi-line form control such as an Iframe or Web Resource to a form will not respect a non default number of rows for height if visibility is collapsed by default.

  • Clicking the home button in a chart after drill down becomes stuck in a load state.

  • Length of an exported file name changes when it contains double-byte character.

  • An all day Appointment is displaying an incorrect duration. If You create a DST all day Appointment in the web client, then the Appointment will be displayed incorrectly in the Mobile Client with Duration 2 days. If You create the DST all day Appointment in the Mobile Client, then the Appointment will be displayed incorrectly in the web client with Duration 2 days.

  • Onload Script does not work with PreSearch filter in Mobile tablet Application.

  • Modifications of the remainingterrms field within the Entitlement entity after case closure does not get tracked in auditing.

  • Assigning records throws an error when assigning the User has User level assign permissions.

  • If a Note is entered using the Chrome browser and the title ends in a number, then the Note title is changed to the current datetime.

  • Unable to install Dynamics CRM to a SQL Instance shared with Dynamics GP.

  • The Done button in Contact is displayed in Japanese even though the UI Language is set to English.

  • View sort as descending on Activity Type causes a SQL error.

  • Quick Find view definition is not properly considered. The columns being defined in the "Quick find view" do not get used in the result that is displayed.

  • When Adding Activities from an Opportunity/Quote/Order/Invoice subgrid, a JavaScript error is displayed: Unable to get property 'entity' of undefined or null reference.

  • An error occurs in SharePoint Document Management regarding pop-ups even though pop-up blocker is disabled when using Microsoft Edge or Google Chrome.

  • CRM Management Pack version discovers additional servers as being CRM servers.

  • After a Solution Import a Workflow loses content regarding OptionSet fields that aren't visible at the form.

  • NavBar does not load when parameter added to querystring of main.aspx.

  • Organization statistics will now be validated at an organizational level based on the Client UEIP Disabled setting in OrgDBOrgSettigs.

  • The header of an email sent from CRM2015 is not encoded

  • Many Lines of Filter Criteria for Report Filter page causes Run Report button to be lost

  • Outlook client stops working after change of Network password if credentials are cached

  • When you add new licensed users in CRM Online, those users are not created.

  • Async Service Stops Processing Jobs Requiring Async Service Restart

  • SLA Timer on cases showing incorrect time for non English region setup

  • Using SDK clearOptions method may result in the error "Unable to get property 'get_editElement'"

  • Assigning records throws an error when assigning user has user level assign permissions.

Update 0.2 for Microsoft Dynamics CRM 2015 contains no hotfixes or updates that you must configure manually.

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

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