When you use Windows Store apps in Windows 8.1, you may encounter one of the following issues.

Issue 1

When an app displays some images, the CPU usage of the app is high. This issue occurs even when the app is in an idle state.

Issue 2

When you use an app that uses a WebView control to display data, the app may crash.

Issue 3

When you open a video file from Microsoft OneDrive, you may receive the following error message:

It’s likely that the file is in an unsupported format.


Update information

To resolve this issue, install update rollup 2911106. For more information about how to obtain this update rollup package, click the following article number to go to the article in the Microsoft Knowledge Base:

2911106 Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 update rollup: January 2014


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

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