Note: The Internet Explorer 11 desktop application will be retired and go out of support on June 15, 2022 (for a list of what's in scope, see the FAQ). The same IE11 apps and sites you use today can open in Microsoft Edge with Internet Explorer mode. Learn more here.

Symptoms

Consider the following scenario:

  • You use Internet Explorer 11 to browse to a webpage that contains YouTube digital rights management (DRM)-protected content in Windows 8.1, Windows RT 8.1, or Windows Server 2012 R2.

  • You start to play the DRM-protected content in HTML5 mode.


In this scenario, the playback does not start, and you receive the following error message:

An error occurred, please try again later.

Resolution

To obtain this update, install the November 2014 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2.

Status

Microsoft has confirmed that this is an update for the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about software update terminology, see the Description of the standard terminology that is used to describe Microsoft software updates.

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

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