Introduction

This article describes the issues that are fixed in Update Rollup 1 for Microsoft System Center 2019 Data Protection Manager. This article also contains the installation instructions for this update.

Note Existing Data Protection Manager to Microsoft Azure customers should upgrade to the latest Microsoft Azure Recovery Services (MARS) agent (version 2.0.9171.0 or later). If the latest agent is not installed, online backups might fail, and no Data Protection Manager to Microsoft Azure operation will work.

Issues that are fixed

This update fixes the following issues:

  • While running the attach agent wizard when you select a computer on trusted domain and add it, the selected computer does not get listed under Selected Computers.

  • When you select short term backup to tape and change the backup mode to full, the wizard shows incorrect backup schedule option and DPM console may crash on selection.

  • In a scenario you deleted the protection group retaining the recovery point for a VMware VM, which is no more available on the ESX server. If you recreate the new VM with the same name on the same ESX instance and protect again using DPM, the recovery pane creates multiple entries for this VM.

  • The DPM Console becomes unresponsive while loading Recoverable Items for a data source.

  • DPM Service might stop during DPM maintenance jobs.

  • In some scenarios, pruning job failures leading to storage bloat

  • In addition to these, all the issues fixed in SC DPM 2016 Update Rollup 8 are also fixed in SC DPM 2019 UR1.

Other Improvements and Features

  • SCDPM 2019 UR1 also has additional new features introduced. For details on the new features refer to the documentation here.

How to obtain Update Rollup 1 for System Center 2019 Data Protection Manager

Update packages for Data Protection Manager are available from Microsoft Update or by manual download.

Note A fresh installation of the Update Rollup Agent could cause a restart of the protected server.

Microsoft Update

To obtain and install an update package from Microsoft Update, follow these steps on a computer that has a Data Protection Manager component installed:

  1. Click Start, and then click Control Panel.

  2. In Control Panel, double-click Windows Update.

  3. In the Windows Update window, click Check Online for updates from Microsoft Update.

  4. Click Important updates are available.

  5. Select the Update Rollup package, and then click OK.

  6. Click Install updates to install the update package.

Manual download

Go to the following website to manually download the update package from the Microsoft Update Catalog:

 Download the Data Protection Manager update package now

For information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to obtain Microsoft support files from online services

Virus-scan claim

Microsoft scanned this file for viruses, using the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to it.

Installation instructions for Data Protection Manager

To install this update for Data Protection Manager, follow these steps:

  1. Before you install this update, make a backup of the Data Protection Manager database.

  2. Install this rollup package on the server that's running System Center Data Protection Manager 2019. To do this, run Microsoft Update on the server.

  3. In the Data Protection Manager Administrator Console, update the protection agents. To do this, use one of the following methods.

Note: You need to restart protected servers in order to create or change protection groups.

Method 1: Update the protection agents from the Data Protection Manager Administrator Console

  1. Open the Data Protection Manager Administrator Console.

  2. Click the Management tab, and then click the Agents tab.

  3. In the Protected Computer list, select a computer, and then click Update on the Action pane.

  4. Click Yes, and then click Update Agents.

Method 2: Update the protection agents on the protected servers

  1. Obtain the updated protection agent package from the installation directory of the System Center Data Protection Manager 2019 server at following path: agents\RA\10.19.260.0\amd64\1033\DPMProtectionAgent_KB4533416.msp

  1. Run the DPMProtectionAgent.msp package on each protected server.

  2. Open the Data Protection Manager Administrator Console on the System Center Data Protection Manager server 2019.

  3. Click the Management tab, and then click the Agents tab. Select the protected server, refresh the information, and then verify that the agent version number is 10.19.260.0

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