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If you’re in the European Economic Area (EEA), you can choose to export your Recall snapshots. Exporting allows you to share your Recall snapshots with third-party apps or websites. Exporting is optional, and you can review your Recall information at any time in Recall without needing to export. If you choose to export your Recall snapshots, there are two options for exporting:
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Export past snapshots: A single export of all your Recall snapshots on from the last 7 days, last 30 days, or all of your snapshots.
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Export snapshots from now on: Starts a continuous export of your snapshots from the time you turn on this setting until you turn it off or reset Recall. You will be reminded every 30 days that continuous export is enabled.
Important: Exporting Recall snapshots is available only in the European Economic Area (EEA). Export of Recall snapshots is a user-initiated process and is per user. IT admins or other users can't initiate an export on behalf of another. Microsoft is committed to ensuring that the user is in full control of their Recall data.
This guide explains how to save your Recall export code when you first set up Recall and how to export or reset your Recall snapshots afterward.
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Save Recall export code
The first time you open Recall, you’ll be shown your Recall export code. To copy and save your Recall export code:
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Open Recall, authenticate using Windows Hello when prompted, and then press Enter to continue. The Keep your Recall export code safe dialog opens.
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Press Tab until you hear “Copy export code button,” and then press Enter to copy the code.
Important: Save this code in a safe place other than this PC. Microsoft won’t show this code again. If you lose it, you won't be able to give apps or websites access to previously saved snapshots, but you will be able to generate a new code by resetting Recall.
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After saving the export code, return to Recall. Press Tab until you hear “I have saved my Recall export code in a safe place checkbox unchecked,” and press Spacebar to check it.
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Press Tab until you hear “Confirm button,” and then press Enter.
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Authenticate again using Windows Hello, and press Enter to complete setup.
Important: Your Recall export code is displayed once. The code will not be shown again. You can generate a new code by resetting Recall from Settings > Recall & snapshots > Advanced settings, but a reset will delete all previously saved snapshots and your Recall settings. Never share your export code with anyone other than with apps and websites that you trust. If you suspect someone has unauthorized access to your export code or if you lose it, you should reset Recall.
Export snapshots from Settings
You can access options to export snapshots and reset Recall in the Advanced settings section of Recall settings:
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Go to Settings > Privacy & security > Recall & snapshots > Advanced settings.
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Press the Tab key until you hear “Show more settings button,” and then press Enter. The section expands and shows the following options:
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Export past snapshots
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Export snapshots from now on
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Export past snapshots
Use this option to export snapshots that were previously captured and stored on your device. You can choose to export snapshots from the past 7 days, past 30 days, or all available snapshots.
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Press Tab until you hear "Export past snapshots button," and then press Enter. The Export your snapshots dialog opens.
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Press Tab until you reach the Export information from dropdown menu, and then press Enter.
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Use the Up or Down arrow key to select from these options:
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Past 7 days
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Past 30 days
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Everything
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After selecting the desired option, press Enter.
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Press Tab to navigate to the Next button, and then press Enter. The File Explorer dialog opens.
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Navigate to the folder where you want to save the snapshots, and press Enter.
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To Confirm that you want to export your snapshots to the chosen folder, press Tab until you hear "Export button," and then press Enter.
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When prompted, authenticate using Windows Hello, and press Enter to continue.
The export begins. Your snapshots will be saved at the selected location.
Export snapshots from now on
To turn on the option to Export snapshots from now on:
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Press Tab until you hear “Export snapshots from now on toggle button,” and press Spacebar to turn it on. The Export snapshots from now on dialog opens.
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Press Tab to navigate to the Next button, and then press Enter. The File Explorer dialog opens.
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Navigate to the folder where you want to save the snapshots, and press Enter.
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To confirm that you want to export your snapshots to the chosen folder, press Tab until you hear "Export button," and then press Enter.
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Authenticate using Windows Hello, and press Enter to complete setup.
Note: To stop continuous export, go back to Export snapshots from now on toggle button and press Spacebar. Authenticate with Windows Hello to confirm.
Reset Recall
You can reset Recall if you want to delete all previously stored snapshots and return Recall to its default settings.
Warning: Resetting Recall permanently deletes all snapshots and clears all related settings. This action cannot be undone.
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Press Tab until you hear "Reset Recall button," and then press Enter. A confirmation dialog opens with the warning that all snapshots will be deleted, and your Recall settings will be reset.
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Press Tab until you hear "Reset button," and then press Enter to confirm.
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Authenticate using Windows Hello, and press Enter to complete the reset.
Note: When you turn on saving snapshots or open the Recall app after a reset, you will go through the initial setup process again.
See also
Use a screen reader to explore and navigate Recall
Keyboard shortcuts for Recall and Click to Do
Retrace your steps with Recall
Filtering apps, websites, and sensitive information in Recall
Technical support for customers with disabilities
Microsoft wants to provide the best possible experience for all our customers. If you have a disability or questions related to accessibility, please contact the Microsoft Disability Answer Desk for technical assistance. The Disability Answer Desk support team is trained in using many popular assistive technologies and can offer assistance in English, Spanish, French, and American Sign Language. Please go to the Microsoft Disability Answer Desk site to find out the contact details for your region.
If you are a government, commercial, or enterprise user, please contact the enterprise Disability Answer Desk.
