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Use a screen reader to mute audio in a meeting in Skype for Business

This article is for people who use a screen reader program such as Windows Narrator, JAWS, or NVDA with Microsoft 365 products. This article is part of the Microsoft 365 screen reader support content set where you can find more accessibility information on our apps. For general help, visit Microsoft Support.

When you join a meeting in Skype for Business, you sometimes might want to mute your audio or video. Your screen reader tells you whether your microphone and camera are on.


  • New Microsoft 365 features are released gradually to Microsoft 365 subscribers, so your app might not have these features yet. To learn how you can get new features faster, join the Office Insider program.

  • For keyboard shortcuts, go to Keyboard shortcuts in Skype for Business.

  • This topic assumes that you are using the built-in Windows screen reader, Narrator. To learn more about using Narrator, go to Complete guide to Narrator.

  • This topic assumes you are using this app with a PC. Some navigation and gestures might be different for a Windows phone or tablet.

  • To unmute or mute your microphone, press Windows logo key+F4.

  • To turn your camera on or off during a video call, press Windows logo key+F5.

Note: In the Conversation window, there is another way to turn your camera and microphone on or off. Tab to the Video or Microphone button, and then press Spacebar. The Video button is the fifth button and the Microphone button is the sixth.

See also

Use a screen reader to make or receive a call in Skype for Business

Use a screen reader to join an online meeting in Skype for Business

Keyboard shortcuts in Skype for Business

Basic tasks using a screen reader with Skype for Business

Set up your device to work with accessibility in Microsoft 365

Learn how to navigate Skype for Business using accessible features

Technical support for customers with disabilities

Microsoft wants to provide the best possible experience for all our customers. If you have a disability or questions related to accessibility, please contact the Microsoft Disability Answer Desk for technical assistance. The Disability Answer Desk support team is trained in using many popular assistive technologies and can offer assistance in English, Spanish, French, and American Sign Language. Please go to the Microsoft Disability Answer Desk site to find out the contact details for your region.

If you are a government, commercial, or enterprise user, please contact the enterprise Disability Answer Desk.

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