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Standard Limited Warranty

Standard Limited Warranty applies to Surface devices, Xbox, PC accessories, and HoloLens in Australia.

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English

On or after September 21, 2023

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On or before September 20, 2023

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Protection Plan terms and conditions

Important: The Financial Services Guide (FSG) describes the services provided by A.I.S. Insurance Brokers Pty LTD and Microsoft Australia as our authorised representative in relation to the Microsoft Complete warranty and accidental damage insurance product (Microsoft Complete). Please go here to view this document.

Surface (Consumer)

Language

Type

Purchase Date

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English

Terms and Conditions

On or after January 4, 2022

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On or after November 30, 2020, and on or before January 3, 2022

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On or after January 1, 2020, and on or before November 29, 2020

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On or after October 22, 2019, and on or before December 31, 2019

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English

Product Disclosure Statement

On or after January 4, 2022

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English

On or after November 30, 2020, and on or before January 3, 2022

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On or after January 1, 2020, and on or before November 29, 2020

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On or after October 22, 2019, and on or before December 31, 2019

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Language

Type

Purchase Date

Download Link

English

Terms and Conditions

On or after October 21, 2021

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English

Product Disclosure Statement

On or after October 21, 2021

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Language

Type

Purchase Date

Download Link

English

Terms and Conditions

On or after September 21, 2023

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On or after June 1, 2023, on or before September 20, 2023

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On or after September 1, 2022, and on or before May 31, 2023

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English

Product Disclosure Statement

On or after September 21, 2023

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On or after June 1, 2023, and on or before September 20, 2023

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On or after September 1, 2022, and on or before May 31, 2023

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English

Target Market Determination (TMD)

On or after September 21, 2023

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On or after June 1, 2023, and on or before September 20, 2023

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On or after December 23, 2022, and on or before May 31, 2023

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Surface (Consumer), Xbox

Language

Type

Purchase Date

Download Link

English

Terms and Conditions

On or after January 4, 2022

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On or after November 30, 2020, and on or before January 3, 2022

Download

On or after January 1, 2020, and on or before November 29, 2020

Download

On or after November 7, 2017, and on or before December 31, 2019

Download

English

Product Disclosure Statement

On or after January 4, 2022

Download

On or after November 30, 2020, and on or before January 3, 2022

Download

On or after January 1, 2020, and on or before November 29, 2020

Download

On or before November 7, 2017, and on or before December 31, 2019

Download

English

Target Market Determination (TMD)

On or after December 23, 2022

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Surface (Business, Enterprise, and Education)

Language

Type

Purchase Date

Download Link

English

Terms and Conditions

On or after June 1, 2023

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On or after December 1, 2022, and on or before May 31, 2023

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English

Service Description

On or after December 1, 2022

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Language

Purchase Date

Download Link

English

On or after June 1, 2023

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On or after January 4, 2022, and on or before May 31, 2023

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On or after April 28, 2021

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On or after February 15, 2020, and on or before April 27, 2021

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Note: Microsoft Extended Hardware Service is specific to the plan if the Optional Additional Services are added upon payment. Without Optional Additional Services, the Microsoft Extended Hardware Service Terms and Conditions apply.

Language

Purchase Date

Download Link

English

On or after September 21, 2023

(Terms and Conditions only applicable if you own a Surface Go 4, Laptop Go 3, or Laptop Studio 2 device.)

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On or after June 1, 2023

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On or after October 25, 2022, and on or before May 31, 2023

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On or after January 4, 2022, and on or before October 24, 2022

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On or after April 28, 2021, and on or before January 3, 2022

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On or after February 1, 2020, and on or before April 27, 2021

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On or after December 13, 2018, and on or before January 31, 2020

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Language

Type

Purchase Date

Download Link

English

Terms and Conditions

On or after June 1, 2023

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Terms and Conditions

On or after October 21, 2021, and on or before May 31, 2023

Download

Language

Type

Purchase Date

Download Link

English

Terms and Conditions

On or after September 21, 2023

(Terms and Conditions only applicable if you own a Surface Go 4, Laptop Go 3, or Laptop Studio 2 device.)

Download

On or after June 1, 2023

Download

On or after January 4, 2022, and on or before May 31, 2023

Download

On or after April 28, 2021 and on or before January 3, 2022

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On or after February 1, 2020 and on or before April 27, 2021

Download

On or after January 1, 2020 and on or before January 31, 2020

Download

On or after August 1, 2018, and on or before December 31, 2019

Download

English

Product Disclosure Statement

On or after September 21, 2023

Download

On or after June 1, 2023, and on or before September 20, 2023

Download

On or after January 4, 20222, and on or before May 31, 2023

Download

On or after April 28, 2021 and on or before January 3, 2022

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On or after February 1, 2020 and on or before April 27, 2021

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On or after January 1, 2020, and on or before January 31, 2020

Download

On or after August 1, 2018, and on or before December 31, 2019

Download

English

Target Market Determination

On or after September 21, 2023

Download

On or after June 1, 2023, and on or before September 20, 2023

Download

On or after December 23, 2022, and on or before May 31, 2023

Download

Language

Type

Purchase Date

Download Link

English

Terms and Conditions

On or after June 1, 2023

Download

English

On or after January 4, 2022, and on or before May 31, 2023

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On or after April 28, 2021, and on or before January 3, 2022

Download

On or after November 30, 2020, and on or before April 27, 2021

Download

On or after September 2, 2019, and on or before December 31, 2019

Download

Product Disclosure Statement

On or after June 1, 2023

Download

On or after January 4, 2022, and on or before May 31, 2023

Download

On or after April 28, 2021, and on or before January 3, 2022

Download

On or after November 30, 2020, and on or before April 27, 2021

Download

On or after September 2, 2019, and on or before December 31, 2019

Download

Language

Type

Purchase Date

Download Link

English

Terms and Conditions

On or after September 21, 2023

(Terms and Conditions only applicable if you own a Surface Go 4, Laptop Go 3, or Laptop Studio 2 device.)

Download

On or after June 1, 2023

Download

On or after June 9, 2021, and on or before May 31, 2023

Download

On or after April 28, 2021, and on or before June 8, 2021

Download

On or after February 1, 2020, and on or before April 27, 2021

Download

English

Product Disclosure Statement

On or after September 21, 2023

Download

On or after June 1, 2023, and on or before September 20

Download

On or after June 9, 2021, and on or before May 31, 2023

Download

On or after April 28, 2021, and on or before June 8, 2021

Download

On or after February 1, 2020, and on or before April 27, 2021

Download

English

Target Market Determination

On or after September 21, 2023

Download

On or after June 1, 2023, and on or before September 20, 2023

Download

On or after January 18, 2022, and on or before May 31, 2023

Download

Language

Type

Purchase Date

Download Link

English

Terms and Conditions

On or after June 1, 2023

Download

On or after October 21, 2021, and on or before May 31, 2023

Download

English

Product Disclosure Statement

On or after June 1, 2023

Download

On or after October 21, 2021, and on or before May 31, 2023

Download

Language

Type

Purchase Date

Download Link

English

Terms and Conditions

On or after September 21, 2023

Download

On or after June 1, 2023, and on or before September 20, 2023

Download

On or after September 1, 2022, and on or before May 31, 2023

Download

English

Product Disclosure Statement

On or after September 21, 2023

Download

On or after June 1, 2023, and on or before September 20, 2023

Download

On or after September 1, 2022, and on or before May 31, 2023

Download

English

Target Market Determination (TMD)

On or after September 21, 2023

Download

On or after December 23, 2022, and on or before September 20, 2023

Download

Language

Type

Purchase Date

Download Link

English

Terms and Conditions

On or after April 28, 2021

Download

On or after January 1, 2020, and on or before April 27, 2021

Download

On or after October 9, 2017, and on or before December 31, 2019

Download

Product Disclosure Statement

On or after April 28, 2021

Download

On or after January 1, 2020, and on or before April 27, 2021

Download

On or after October 9, 2017, and on or before December 31, 2019

Download

Surface Hub

Language

Purchase Date

Download Link

English

On or after June 1, 2023

Download

On or after January 4, 2022, and on or before May 31, 2023

Download

On or after April 28, 2021, and on or before January 3, 2022

Download

On or after July 30, 2019, and on or before April 27, 2021

Download

Services terms and conditions

Language

Download Link

English

Download

Language

Download Link

English

Download

Language

Download Link

English

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