Standard Limited Warranty
Protection Plan terms and conditions
Important:Â The Financial Services Guide (FSG) describes the services provided by A.I.S. Insurance Brokers Pty LTD and Microsoft Australia as our authorised representative in relation to the Microsoft Complete warranty and accidental damage insurance product (Microsoft Complete). Please go here to view this document.
Surface (Consumer)
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Language |
Type |
Purchase Date |
Download Link |
|---|---|---|---|
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English |
Terms and Conditions |
On or after January 4, 2022 |
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On or after November 30, 2020, and on or before January 3, 2022 |
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On or after January 1, 2020, and on or before November 29, 2020 |
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On or after October 22, 2019, and on or before December 31, 2019 |
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English |
Product Disclosure Statement |
On or after January 4, 2022 |
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English |
On or after November 30, 2020, and on or before January 3, 2022 |
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On or after January 1, 2020, and on or before November 29, 2020 |
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On or after October 22, 2019, and on or before December 31, 2019 |
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Language |
Type |
Purchase Date |
Download Link |
|---|---|---|---|
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English |
Terms and Conditions |
On or after September 21, 2023 |
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On or after June 1, 2023, on or before September 20, 2023 |
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On or after September 1, 2022, and on or before May 31, 2023 |
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English |
Product Disclosure Statement |
On or after September 21, 2023 |
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On or after June 1, 2023, and on or before September 20, 2023 |
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On or after September 1, 2022, and on or before May 31, 2023 |
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English |
Target Market Determination (TMD) |
On or after September 21, 2023 |
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On or after June 1, 2023, and on or before September 20, 2023 |
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On or after December 23, 2022, and on or before May 31, 2023 |
Surface (Consumer), Xbox
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Language |
Type |
Purchase Date |
Download Link |
|---|---|---|---|
|
English |
Terms and Conditions |
On or after January 4, 2022 |
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On or after November 30, 2020, and on or before January 3, 2022 |
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On or after January 1, 2020, and on or before November 29, 2020 |
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On or after November 7, 2017, and on or before December 31, 2019 |
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English |
Product Disclosure Statement |
On or after January 4, 2022 |
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On or after November 30, 2020, and on or before January 3, 2022 |
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On or after January 1, 2020, and on or before November 29, 2020 |
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On or before November 7, 2017, and on or before December 31, 2019 |
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English |
Target Market Determination (TMD) |
On or after December 23, 2022 |
Surface (Business, Enterprise, and Education)
Note:Â Microsoft Extended Hardware Service is specific to the plan if the Optional Additional Services are added upon payment. Without Optional Additional Services, the Microsoft Extended Hardware Service Terms and Conditions apply.
|
Language |
Purchase Date |
Download Link |
|---|---|---|
|
English |
On or after September 21, 2023 |
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On or after June 1, 2023Â (Applicable Devices:Â Surface Go 2, Surface Go 3, Surface Laptop 2, Surface Laptop 3, Surface Laptop 4, Surface Laptop 5, Surface Pro 6, Surface Pro 7, Surface Pro 7+, Surface Pro 8, Surface Pro 9, Surface Pro X, Surface Laptop Studio device) |
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On or after October 25, 2022, and on or before May 31, 2023 |
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On or after January 4, 2022, and on or before October 24, 2022 |
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On or after April 28, 2021, and on or before January 3, 2022 |
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On or after February 1, 2020, and on or before April 27, 2021 |
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On or after December 13, 2018, and on or before January 31, 2020 |
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Language |
Type |
Purchase Date |
Download Link |
|---|---|---|---|
|
English |
Terms and Conditions |
On or after September 21, 2023 |
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On or after June 1, 2023 (Applicable Devices:Â Surface Go 2, Surface Go 3, Surface Laptop 2, Surface Laptop 3, Surface Laptop 4, Surface Laptop 5, Surface Pro 6, Surface Pro 7, Surface Pro 7+, Surface Pro 8, Surface Pro 9, Surface Pro X, Surface Laptop Studio device) |
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On or after January 4, 2022, and on or before May 31, 2023 |
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On or after April 28, 2021 and on or before January 3, 2022 |
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On or after February 1, 2020 and on or before April 27, 2021 |
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On or after January 1, 2020 and on or before January 31, 2020 |
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On or after August 1, 2018, and on or before December 31, 2019 |
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English |
Product Disclosure Statement |
On or after September 21, 2023 |
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On or after June 1, 2023, and on or before September 20, 2023 |
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On or after January 4, 20222, and on or before May 31, 2023 |
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On or after April 28, 2021 and on or before January 3, 2022 |
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On or after February 1, 2020 and on or before April 27, 2021 |
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On or after January 1, 2020, and on or before January 31, 2020 |
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On or after August 1, 2018, and on or before December 31, 2019 |
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English |
Target Market Determination |
On or after September 21, 2023 |
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On or after June 1, 2023, and on or before September 20, 2023 |
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On or after December 23, 2022, and on or before May 31, 2023 |
|
Language |
Type |
Purchase Date |
Download Link |
|---|---|---|---|
|
English |
Terms and Conditions |
On or after June 1, 2023 |
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English |
On or after January 4, 2022, and on or before May 31, 2023 |
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On or after April 28, 2021, and on or before January 3, 2022 |
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On or after November 30, 2020, and on or before April 27, 2021 |
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On or after September 2, 2019, and on or before December 31, 2019 |
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Product Disclosure Statement |
On or after June 1, 2023 |
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On or after January 4, 2022, and on or before May 31, 2023 |
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On or after April 28, 2021, and on or before January 3, 2022 |
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On or after November 30, 2020, and on or before April 27, 2021 |
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On or after September 2, 2019, and on or before December 31, 2019 |
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Language |
Type |
Purchase Date |
Download Link |
|---|---|---|---|
|
English |
Terms and Conditions |
On or after September 21, 2023 |
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On or after June 1, 2023 (Applicable Devices:Â Surface Go 2, Surface Go 3, Surface Laptop 2, Surface Laptop 3, Surface Laptop 4, Surface Laptop 5, Surface Pro 6, Surface Pro 7, Surface Pro 7+, Surface Pro 8, Surface Pro 9, Surface Pro X, Surface Laptop Studio device) |
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On or after June 9, 2021, and on or before May 31, 2023 |
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On or after April 28, 2021, and on or before June 8, 2021 |
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On or after February 1, 2020, and on or before April 27, 2021 |
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English |
Product Disclosure Statement |
On or after September 21, 2023 |
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On or after June 1, 2023, and on or before September 20 |
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On or after June 9, 2021, and on or before May 31, 2023 |
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On or after April 28, 2021, and on or before June 8, 2021 |
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On or after February 1, 2020, and on or before April 27, 2021 |
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English |
Target Market Determination |
On or after September 21, 2023 |
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On or after June 1, 2023, and on or before September 20, 2023 |
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On or after January 18, 2022, and on or before May 31, 2023 |
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Language |
Type |
Purchase Date |
Download Link |
|---|---|---|---|
|
English |
Terms and Conditions |
On or after June 1, 2023 |
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On or after October 21, 2021, and on or before May 31, 2023 |
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English |
Product Disclosure Statement |
On or after June 1, 2023 |
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On or after October 21, 2021, and on or before May 31, 2023 |
|
Language |
Type |
Purchase Date |
Download Link |
|---|---|---|---|
|
English |
Terms and Conditions |
On or after September 21, 2023 |
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On or after June 1, 2023, and on or before September 20, 2023 |
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On or after September 1, 2022, and on or before May 31, 2023 |
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|
English |
Product Disclosure Statement |
On or after September 21, 2023 |
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On or after June 1, 2023, and on or before September 20, 2023 |
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On or after September 1, 2022, and on or before May 31, 2023 |
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|
English |
Target Market Determination (TMD) |
On or after September 21, 2023 |
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On or after December 23, 2022, and on or before September 20, 2023 |
|
Language |
Type |
Purchase Date |
Download Link |
|---|---|---|---|
|
English |
Terms and Conditions |
On or after April 28, 2021 |
|
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On or after January 1, 2020, and on or before April 27, 2021 |
|||
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On or after October 9, 2017, and on or before December 31, 2019 |
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|
Product Disclosure Statement |
On or after April 28, 2021 |
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On or after January 1, 2020, and on or before April 27, 2021 |
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On or after October 9, 2017, and on or before December 31, 2019 |
Surface Hub
Services terms and conditions
|
Language |
Download Link |
|---|---|
|
English |
|
Language |
Download Link |
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|---|---|---|
|
English |
|
Language |
Download Link |
|---|---|
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English |
