Symptoms

When you try to post a sales batch in Microsoft Business Solutions - Great Plains, you receive the following error message:

This batch is being edited by another user.

If you view the batch in the Sales Series Posting dialog box or in the Master Posting dialog box, you see that the Batch Status value is Busy.

Cause

When you close the Sales Order Fulfillment dialog box, the records for the batches that you accessed are not removed from the Batch Activity (SY00800) table. The problem occurs only if you have accessed documents in more than one batch.

Resolution

To resolve this problem, obtain the latest service pack for Microsoft Great Plains 8.0. For more information, visit one of the following Microsoft Web sites, depending on whether you are a partner or a customer.

Partners

https://mbs.microsoft.com/partnersource/products/GreatPlains/downloads/servicepackCustomers

https://mbs.microsoft.com/customersource/support/downloads/servicepacks

Workaround

To work around this problem, remove the stranded records from the Batch Activity table.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

850289 A batch is held in the Posting, Receiving, Busy, Marked, Locked, or Edited status in Microsoft Dynamics GP

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

This problem was corrected in Microsoft Great Plains 8.0 Service Pack 3.

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